NCBMBT Winter 2022 Newsletter

C B ofORTH AROLINA OARDM & B ASSAGE ODYWORKTNHERAPY

Regulating the practice of massage and bodywork therapy and its educational institutions, for the protection of the public.

2022 NEWSLETTER

Top RemindersMessage from the Board Chair, Kim Turk, LMBT1. Keep the Board informed of any changes to your mailing address and email address

so you will receive all Board correspondence. Welcome to 2023!

1. For up-to-date Board information and/or answers to questions, please refer to the I wanted to cover "things I wish you knew" in this newsletter.NCBMBT website at www.bmbt.org. First, I want to welcome Establishment member Tawanda Auston! She comes to our board with a wealth of knowledge as a successful business owner, she also has her hand 3. Board meetings are every other month via Webex. The current meeting schedule is

in print and film. She has been so helpful already on our board. on the website under 'Board Information'. All Board meetings are open to the public. Did you know that many therapists and clients are still wearing masks during sessions?

1. Complaints can be filed online at the File A Complaint tab on the Board's website.With vaccines and herd immunity, the latest variant is less deadly, but more easily acquired. As a healthcare worker, designated by the CDC, please consider your immune compromised clients and your need to be on the job and not out sick with COVID. Each 5. Online renewals began August 1, 2019. The online renewal is on the Board's time you acquire COVID, your chance of long COVID increases. website under the Renew Your License tab. Did you know that individual members of the board are not allowed to answer questions you may have, in person, on the phone, in writing or on social media, on behalf of the 6. Online renewals end on December 31 at midnight. Renewals after December 31 board? No one member of the board may speak on behalf of the board. Your BEST must be mailed with a letter stating whether or not you have been practicing massage choice for getting the correct answer is to email the board. That way, when the board and bodywork therapy in NC since your license expired.responds in writing, you have proof of the correct answer. Did you know that members of the board are volunteers? A board position is not a paid 7. LMBTs must complete 24 hours of continuing education, including a minimum of 3 position. If you are interested in being a board member, reach out and ask how you hours of ethics. All CEs may be completed online for the 2023 renewal period ONLY. might do that. A maximum of 8 hours of business management may be completed, should you choose Did you know that when you submit a complaint about an establishment that is either not to do so.licensed, hiring unlicensed workers, or both, the board goes to work immediately? When you don't get an immediate response of our action or see a change, it is because many things are going on behind the scenes. An ongoing investigation can't be reported on. 8. LMBTs who complete all required CE's during the year of their renewal may apply And, our private investigator has to work with local, state and federal authorities who may additional, non-submitted CE's taken after August 1 of that year to their next renewal already be doing their own investigations. Homeland Security and the SBI sometimes period.take a few years to complete investigations so they know all the players and can shut

down the victimization caused by these human trafficking individuals and groups. It is

often your complaint that starts that ball rolling. Our investigator checks it out, contacts 9. LMBTs can verify a license is valid in NC on the Board's website under the Verify A other authorities and later, you may read about how many of these human trafficking License tab and searching by their last name or license number.groups were shut down. That all started with YOU and your concerns. North Carolina

has one of the highest rates of human trafficked individuals because of its location, and

many major highways. And, believe it or not, many naive folks think they are going to 10. LMBTs are required to notify the Board within 15 days if they know a person is: these places for a legitimate massage. Education and reporting will help curb these illicit (1) practicing without a license, (2) violating the Practice Act/Rules and Regulations, businesses and let the illegal folks know they are not welcome in North Carolina. Thanks (3) charged with certain criminal offenses, or (4) a defendent in a civil lawsuit related to for your part in helping us and the massage and bodywork profession! the practice of massage and bodywork therapy. Did you know that some of our hearings involving a client complaint against a therapist come down to lack of communication? The client may think they were touched 11. LMBTs are required to display their Board-issued original license at their primary inappropriately (and many have been) but some cases show that the therapist failed to place of practice. Licensees providing massage and bodywork therapy outside of their adequately communicate to the client what was about to happen in a session. With a new client, a client with trauma history or PTSD, a therapist is already dealing with a primary place of practice must have a Board-issued original license or wallet card potential for anxiety. Talking to a client about what muscles you are about to work with available for inspection.and why goes a long way toward making a client feel more comfortable. For instance, explaining why you would like to work the teres minor as part of the rotator cuff and where it is located goes a long way toward not being accused of touching the side of the 12. LMBTs shall maintain documentation for each session, including the date of breast. Clear communication protects your reputation, your business and your license. service, needs assessment, plan of care, observations made, and actions by the licensee.The more information a client has, the more likely they are to feel comfortable and trust your professionalism.

1. All persons who provide massage and bodywork therapy services at an Did you know that counsel for the board, Charles Wilkins and his staff, have been involved establishment shall be currently licensed by the Board.in LMBT support since before there was a license? They worked with Rick Rosen, LMBT #1, and many others for years to help apply the laws and implement rules that create a 14. Each LMBT shall work at a location that has an establishment license or at a professional image and board today. I want to thank them for all of their hard work! location that is exempt from the establishment licensing requirement.Did you know this is my 8th and final year on the board? I arrived on the board to fulfill someone else's term, then I was reappointed for 2 more terms. I will say that I had no 15. Information regarding establishment licensure is provided on the Board's website idea how long political issues take and how long it takes to create change in systems. In every decision, I know the board took into consideration the greatest public good under the Establishments tab. for all. In fact, our ONLY responsibility, granted by the North Carolina legislature, is to protect the public. When you read the Practice Act and the Rules (and you should), IN THIS ISSUE the board is bound by those laws and rules. Only the legislature can create other laws. Message from the Chair ............................................................1You might imagine the legislature has a lot of important things to talk about and decide. Top Reminders...............................................................................1

It has been a great privilege and honor to serve you, the public and our state. Thank you! New Board Members and Officers ........................................2

Board Requests Your Email Address .....................................2Take care of each other out there, Board Meeting Dates..................................................................2

Administrative Director's Report............................................2Kim Turk, LMBT 2568, Chair, NC Board of Massage and Bodywork Therapy

Licensure of Establishments ................................................. ...3

Continuing Education.................................................................3

CBD Oil..............................................................................................3

Disciplinary Actions........................................................4, 5, & 6

Board Website is your Online Source for Information..... 7

NEW BOARD OFFICERS

NEW BOARD MEMBER The Board, at its June 2022 meeting, elected the following officers:

Chair - Kim TurkGovernor Roy Cooper appointed Tawanda Auston of

Vice Chair - Robert ReevesWilson County to the establishment owner member po-

sition on the Board. Her term began on August 25, 2022 Treasurer - Kay Warrenand will end June 30, 2025.

KEEP INFORMATION Tawanda Auston: UP TO DATE

To optimize communications be-Tawanda opened Five Touch Spa & Salon in November of 2012. tween the Board and licensees, She has 15 years of experience in the Spa Industy. After gradu-please update your current email

address at the Update Your Record ating from high school, she went on to get her B.S. in Business

tab on the Board's website www.Administration from NC Wesleyan. Once she realized the path bmbt.org.she wanted to take, she went on to take classes to prepare her

to get her license in massage, esthetics and manicuring. Once she realized she wanted to know every part of her business, she 2023 BOARD MEETING DATES decided to go to school for natural hair care and then on to get her teaching license in Esthetics and Nail Technology. She is February 16, 2023also a National Board Approved Continuing Education Provider April 20, 2023for Therapeutic Massage & Bodywork. Her passion is helping June 15, 2023people feel better and understanding their purpose. Her pur- August 17, 2023pose is to impact people on different levels. Tawanda has taken October 19, 2023more than the required continuing education to better serve her December 7, 2023clients.

Board meetings are typically held Five Touch Spa & Salon is a member of the Chamber of Com-in the large conference room on merce where Tawanda has served as a Board of Director as the 4th floor of the GlenLake One well as Dynamic Leadership of Wilson. She is spearheading building at 4140 ParkLake Avenue, the WOW Group (Wilson Chamber of Commerce Women of Raleigh, NC 27612 however, due to Wilson) and is also on the Massage Advisory Board at Johnston COVID-19, meetings currently are Community College as well as the Foundation Board at Wilson being conducted via Webex. Meet-Community College. In addition, she is the Producer of Five ings begin at 10:00 a.m. and are Touch Annual Fashion Show with a modeling and acting back-open to the public. There is a 15 ground, the author of "It Goes Deeper Than the Muscle" and minute period of Public Comment the Writer/Executive Producer of Feature Film Release. She is at the end of each meeting. Those also a NC Real Estate Broker #331480 and Insurance Broker interested in addressing the Board #20031382.during Public Comment must sign

up before or during the meeting.Tawanda likes spending time with her family, reading, dancing,

traveling and learning new things, while remembering to make time for self-care. ADMINISTRATIVE DIRECTOR'S REPORT

Licenses currently active ......... 9,398

Total licenses issued through

12/31/2022 ................................20,834

Licensure of Establishments

The Board is continuing its implementation of the Legislature's mandate to license establishments that provide mas- sage and bodywork therapy services to the public. The license is for the location (site or premises) where the mas- sage and bodywork therapy services are provided. For example, a franchisee is required to have a separate license for each location the franchisee owns or operates. An Establishment license is available online, costs $150 and is

effective for a two-year period.

The Board began the process of licensing establishments in August 2021. More than 1,100 persons have requested applications, more than 500 applications have been submitted and more than 400 licenses have been issued as of December 31, 2022. The licensing process has been slowed due to the processing of criminal record searches by the SBI. Since the Fall of 2021, the Board has reviewed and responded to questions regarding the establishment licensing process, particularly questions about exemptions from the licensing requirement for sole practitioners. Based on the questions, the Board developed FAQs that are on the Board's webpage under the Establishments tab. An Establishment license requires all persons, employees or independent contractors who provide massage and bodywork therapy services at the location of the establishment to be currently licensed by the Board and in good standing. Every LMBT is required to either work at a location that has an establishment license, or at a location that

is exempt from the licensing requirement, OR the LMBT is exempt as a "sole practitioner", defined as "A single licensed massage and bodywork therapist offering massage or bodywork therapy services from a space the licensed massage and bodywork therapist controls and from which only the licensed massage and bodywork therapist offers

and provides the services."

Continuing Education

For the license renewal period ending December 31, 2023, the Board will allow all continuing education activitites to be completed online. Pursuant to Rule .0704, the Board allowed LMBTs to complete all continuing education activities online due to the Governor declaring a state of emergency for COVID-19. On August 15, 2022, Governor Cooper lifted the COVID-19 state of emergency. Beginning with the renewal period ending December 31, 2024 and all future renewals, the Board will require a min- mum of 12 in-classroom continuing education hours pursuant to Rule .0701(b). This requires the LMBT to be in the physical presence of an instructor. If your license expires December 31, 2024 and you are participating in CEs now, for your December 31, 2024 renewal, make sure you are attending in-classroom courses.

CBD Oil

Many therapists and massage and bodywork therapy establishments have been calling and writing to find out if they can use

or sell CBD oil in their massage and bodywork therapy practices and businesses. The Board has been advising LMBTs and business owners that the application of CBD oil in North Carolina is not legal for LMBTs and is not legal for sale by establish- ments.

The Board is concerned about the efficacy of CBD oils. What would be the proper, optimal dosing of CBD for each client? What studies show the percentage of CBD to carrier base to be effective? If a LMBT is seeing six clients a day, and each client asks for CBD infused products to be used, what is the effect on the therapist using this product six hours a day? There are many

unanswered questions.

The NC Attorney General's Office, due to pending and evolving legislation, is unable to provide an opinion or an advisory let-

ter. However, the Board is advised the 2023 Session of the North Carolina legislature is considering legislation that may address the hemp, marijuana and CBD issues.

An LMBT is required to abide by local, State and Federal laws. Until the North Carolina legislature enacts different or clarify-

ing legislation, an LMBT is not permitted to use or sell substances that are illegal. Until North Carolina passes a law that says CBD oil is legal to use in a lotion in a massage and bodywork therapy session in North Carolina or is legal for an LMBT to sell in North Carolina, the Board cannot advise LMBTs or establishments that CBD oil is legal to use as a lotion in a massage and bodywork therapy session in North Carolina or is legal for an LMBT to sell in North Carolina. For more information, see the Board's 2020 Newsletter. The Board hopes to provide more information when either a North Carolina court or the North Carolina legislature provides guidance.

DISCIPLINARY ACTIONS TAKEN BY THE BOARD FROM JANUARY 1, 2022 THROUGH DECEMBER 31, 2022

The Board is authorized to investigate complaints and institute disciplinary actions, as set forth in Section .0900 of the Rules. Estrella Hopkins - Prior to a hearing scheduled for HEARINGS BEFORE THE BOARD: February 17, 2022, Ms. Hopkins entered into a Consent Order for practicing with an expire license wherein her Justin Hromada - Following a hearing on February 18, license was placed on probation for one year and she 2022, regarding inappropriate sexual contact with a client agreed to pay a civil penalty of $500 and costs of $200.during a massage and bodywork therapy session, the Board Ordered that Mr. Hromada be placed on probation

Sarah McAllister - Prior to a hearing scheduled for for one year, complete additional CE and he pay a civil February 17, 2022, Ms. McAllister entered into a Con-penalty of $750 and costs of $750. sent Order for aiding and abetting illegal massage and bodywork therapy at her business wherein her license Brian Thompson - Following a hearing on February was suspended from March 1, 2022 through August 18, 2022, regarding practicing massage and bodywork 31, 2022, placed on probation for two years following therapy without a current license, the Board Ordered that the suspension and she agreed to pay a civil penalty of Mr. Thompson be issued a conditional license, be placed $1000 and costs of $500.on probation for one year and he pay a civil penalty of $1000 and costs of $500.

Emma Elliott - Prior to a hearing scheduled for April

21, 2022, Ms. Elliott entered into a Consent Order for PinHui Wang - Following a hearing on June 16, 2022, practicing massage and bodywork therapy without regarding aiding and abetting illegal massage and a current license wherein her license was placed on bodywork therapy at her business, the Board Ordered probation for one year and she agreed to pay a civil that Ms. Wang's license be revoked and she pay a civil penalty of $500 and costs of $200.penalty of $1000 and costs of $500.

Betty Foster - Prior to a hearing scheduled for April Jason Lucas - Following a hearing on August 18, 2022,

21, 2022, Ms. Foster entered into a Consent Order for regarding engaging in inappropriate sexual conversation, failing to ensure the safety and comfort of a client dur-making the client feel uncomfortable and failing to ing a massage and bodywork therapy session wherein ensure the client's safety and comfort, the Board Ordered her license was placed on probation for one year and that Mr. Lucas be placed on probation for six months, she agreed to pay a civil penalty of $500 and costs of complete additional CE and he pay a civil penalty of $250.$500 and costs of $250.

Joseph Goodwin - Prior to a hearing scheduled for Vincent Lucas - Following a hearing on August 18,

April 21, 2022, Mr. Goodwin entered into a Consent 2022, regarding inappropriate sexual contact with a Order for engaging in inappropriate sexual contact, client during a massage and bodywork therapy session draping and conversation with a client during a mas-and practicing without a current license, the Board sage and bodywork therapy session wherein he surren-Ordered that Mr. Lucas return his licenses to the Board, dered his license and he agreed to pay a civil penalty not practice until he is licensed by the Board and he pay of $1000 and costs of $500.a civil penalty of $1000 and costs of $750.

Michael Nicholson - Prior to a hearing scheduled for CONSENT ORDERS: April 21, 2022, Ms. Nicholson entered into a Consent Order for practicing massage and bodywork therapy Oleg Bosenko - Prior to a hearing scheduled for Feb- without a current license wherein her license was ruary 17, 2022, Mr. Bosenko entered into a Consent placed on probation for one year and she agreed to pay Order for engaging in inappropriate sexual contact a civil penalty of $1000 and costs of $500.with a client during a massage and bodywork therapy session wherein his license was surrendered until a

Morgan Peeples - Prior to a hearing scheduled for subsequent Order has been issued. April 21, 2022, Ms. Peeples entered into a Consent

Order for being under the influence of an intoxicating Eugene Crofcheck - Prior to a hearing scheduled

substance wherein her license was placed on probation for February 17, 2022, Mr. Crofcheck entered into a for one year and she agreed to pay a civil penalty of Consent Order for engaging in inappropriate sexual $500 and costs of $150.contact with a client during a massage and bodywork therapy session wherein his license was surrendered

Jasmine Segarra - Prior to a hearing scheduled for and he agreed to pay a civil penalty of $1000 and costs April 21, 2022, Ms. Segarra entered into a Consent of $500. Order for practicing massage and bodywork therapy prior to being issued a license wherein her license was placed on probation for one year and she agreed to pay a civil penalty of $500 and costs of $250.

Lauren Light - Prior to a hearing scheduled for Octo-Johnny Sinclair - Prior to a hearing scheduled for June

ber 21, 2022, Ms. Light entered into a Consent Order 16, 2022, Mr. Sinclair entered into a Consent Order for for practicing massage and bodywork therapy prior engaging in inappropriate sexual contact with a client to being issued a license and she agreed to pay a civil during a massage and bodywork therapy session wherein penalty of $1000 and costs of $500.his license was suspended for one year and he agreed to pay a civil penalty of $500 and costs of $500.

Allison Nepaulsingh - Prior to a hearing scheduled

for October 21, 2022, Ms. Nepaulsingh entered into a Charles Alford - Prior to a hearing scheduled for Consent Order for practicing massage and bodywork August 18, 2022, Mr. Alford entered into a Consent therapy without a current license wherein her license Order for practicing massage and bodywork therapy was placed on probation for one year and she agreed without a current license wherein his license was placed to pay a civil penalty of $1000 and costs of $500.on probation for one year and he agreed to pay a civil penalty of $1000 and costs of $500.

Brent Deskins - Prior to a hearing scheduled for

December 8, 2022, Mr. Deskins entered into a Consent Mario Butler - Prior to a hearing scheduled for August Order for engaging in inappropriate sexual activities 18, 2022, Mr. Butler entered into a Consent Order for with students at a school wherein his licensed was engaging in inappropriate sexual contact with a client suspended for one year, placed on probation for four during a massage and bodywork therapy session wherein years following the suspension, shall not be a program his license was suspended for six months, placed on

director, administrative staff or instructor at a Board probation for two years following the suspension and he approved school or community college, shall not be agreed to pay a civil penalty of $1000 and costs of $500. an instructor of or provide in-person CE during his suspension or probation and he agreed to pay a civil Angel Rivera - Prior to a hearing scheduled for August penalty of $1000 and costs of $500.18, 2022, Mr. Rivera entered into a Consent Order for engaging in inappropriate contact with four separate

Deante Hickman - Prior to a hearing scheduled for clients during massage and bodywork therapy sessions December 8, 2022, Mr. Hickman entered into a Con-wherein his license was revoked and he agreed to pay a sent Order for engaging in inappropriate sexual con-civil penalty of $1000 and costs of $500. tact with three separate clients during massage and bodywork therapy sessions wherein he surrendered his Cydni Thibodeaux - Prior to a hearing scheduled for license and he agreed to pay a civil penalty of $1000 August 18, 2022, Ms. Thibodeaux entered into a Consent and costs of $1000.Order for practicing massage and bodywork therapy without a current license wherein her license was placed

Kathleen Knoll - Prior to a hearing scheduled for on probation for one year and she agreed to pay a civil December 8, 2022, Ms. Knoll entered into a Consent penalty of $1000 and costs of $500. Order for providing massage and bodywork therapy

services to clients while under the influence of alcohol Miqueta Carter - Prior to a hearing scheduled for

and engaging in inappropriate conversation during October 21, 2022, Ms. Carter entered into a Consent her shift wherein her license was placed on probation Order for practicing massage and bodywork therapy for two years and she agreed to pay a civil penalty of prior to being issued a license wherein she was placed $500 and costs of $250.on probation for one year and she agreed to pay a civil penalty of $500 and costs of $250.

Xiu Li - Prior to a hearing scheduled for December 8,

2022, Ms. Li entered into a Consent Order for aiding Pil Chisholm - Prior to a hearing scheduled for October and abetting illegal massage and bodywork therapy 21, 2022, Ms. Chisholm entered into a Consent Order at her business wherein her license was revoked and for failing to ensure the client's safety and comfort by she agreed to pay a civil penalty of $1000 and costs of causing inflammation and numbness to the hand wherein $500.she was placed on probation for six months and she agreed to pay a civil penalty of $350 and costs of $250.

Jothem Velez - Prior to a hearing scheduled for

December 8, 2022, Mr. Velez entered into a Consent Charhonda Crawford - Prior to a hearing scheduled Order for engaging in inappropriate contact with a for October 21, 2022, Ms. Crawford entered into a client during a massage and bodywork therapy session Consent Order for aiding and abetting illegal massage wherein he surrendered his license and he agreed to and bodywork therapy at her business wherein her license pay a civil penalty of $1000 and costs of $500.was placed on probation for two years and she agreed to pay a civil penalty of $1000 and costs of $500.

Leigh Ann Withrow - Prior to a hearing scheduled

for December 8, 2022, Ms. Withrow entered into a Sukruedee Fell - Prior to a hearing scheduled for Oc- Consent Order for receiving criminal charges while on tober 21, 2022, Ms. Fell entered into a Consent Order a conditional license with the Board wherein she was for aiding and abetting illegal massage and bodywork placed on probation for two years and she agreed to therapy at her business wherein her license was placed pay a civil penalty of $500 and costs of $250.on probation for six months and she agreed to pay a civil penalty of $500 and costs of $500.

NOTICE OF POTENTIAL VIOLATION: There were fourteen (14) Notices served on persons for allegedly practicing without a license or aiding and abetting unlicensed practice and eleven (11) Notices served on businesses upon information they were allowing a person to practice massage and bodywork therapy without a North Carolina license. INDIVIDUALS:

Shanice Jackson......................................Huntersville

A'Sierra Spencer...................................Rocky Mount

Angelique Davis...........................................Gastonia

John Baldwin...............................................Asheville

Acholam Birago..........................................Cornelius

Ricky Holden.............................................Henderson

Debbi Justice..............................................Greenville

Sukruedee Fell............................................New Bern

Kochamon Nufong.....................................New Bern

Ebony Vinson........................................Hillsborough

Spayne Furr...................................................Midland

Pasha Kramer.......................................Fuquay Varina

John Moran.......................................................Boone

Calesio Newman......................................Fayetteville

BUSINESSES:

Babes Relaxation Lounge.....................Rocky Mount

Angelic Touch Massage................................Gastonia

Heal Live Love............................................Cornelius

RJ The Masseur.........................................Henderson

Merle Norman............................................Greenville

Nuad Thai Therapy.....................................New Bern

Health Center of Hillsborough..............Hillsborough

Charged Up Recover.....................................Midland

Pasha Sasha.........................................Fuquay Varina

Mountain High Massage..................................Boone

Catch These Hands Massage...................Fayetteville

DENIAL OF LICENSE: The Board denied licenses to four (4) applicants. Three (3) applicants were denied licenses because the curriulum of the massage school they attended did not meet the Board's minimum requirements: Rebecca Hawks, Xuanyu Jin, and Yan Zhang. One (1) applicant was denied a license due to failing to response to complaints received by the Board: Alexis Valdes. CONDITIONAL LICENSES: The License Standards Committee of the Board issued eight (8) Conditional Licenses to persons whose applications showed evidence of past minor criminal behavior, possibility of practicing without a

license, education deficiency or other minor improp-

er conduct.

CHECK OUT OUR WEBSITE! www.bmbt.org

The Board Website is your Online Source for Information

The website provides an easily accessible source for information on the licensing program and activities of the Board. There are individual pages which give you information about: Official Newsletter

NORTH CAROLINA BOARD of MASSAGE & BODYWORK• Applying for LMBT Licensure THERAPY• Applying for Establishment Licensure

• License Renewals Phone: 919-546-0050
  Email: admin@bmbt.org• Online License Verification Website: www.bmbt.org• Update your Personal Profile

• How to Contact the Board Offices are located in the• Board Members and Professional Staff GlenLake One

• Board Meeting Schedule 4140 ParkLake Avenue
  Suite 100• Board Approved Schools Raleigh, NC 27612• How to File a Complaint

• Frequently Asked Questions Members of the Board• Links to Other Agencies and Organizations
  Kim Turk, LMBT• News and Announcements Chair Robert Reeves, LMBT Vice ChairA feature, called the DOCUMENT CENTER, is a popular page Kay Warren, LMBTon the site. From this location, you can view and/or download Treasurer

many of the important documents which are part of the licensing Tawanda Auston, LMBT

Rachael Crawford, LMBTprogram. These include: Christopher Grubb, MD Valory Hicks, LMBTPractice Act and Rules Ella PriceModalities Requiring Licensure in North Carolina

License Information and Application Board Staff License Renewal Charles P. Wilkins Massage Therapy Schools Legal Counsel Name Change Form

Benjamin E. Thompson, IIIFee Schedule Legal CounselFormal Complaint Form Elizabeth Kirk Administrative Director Marley Clausing Assistant Administrative Director Elizabeth Kirk Newsletter Editor