USPTO Patent Grant: Identifying Trending Topics in Customer Inquiries

The USPTO has granted Microsoft Technology Licensing, LLC a patent (US12586080B2) for a system and method to identify trending topics in customer inquiries. The patented technology involves analyzing customer data to detect trending keywords, cluster them into topics, and rank these topics based on inquiry volume and keyword weights.

USPTO Grants Remote Customer Service System Patent to Sharp Kabushiki Kaisha

The USPTO has granted patent US12586079B2 to Sharp Kabushiki Kaisha for a remote customer service system. The patent describes a system where an operator serves a customer remotely via a terminal in a store, using imaging and control apparatus to prompt customer service.

USPTO Patent Grant US12586078B2 on Cost Data Management

The USPTO has granted patent US12586078B2 to Coupa Software Incorporated for a computer-implemented method of managing cost data. The patent covers a system for calculating projected commodity costs based on transactional data and approving orders if the projected cost is below a threshold.

Stripe Patent for End-to-End Encryption Card Transactions

The USPTO has granted Stripe, Inc. a patent (US12586077B2) for systems and methods related to end-to-end encryption of card transactions within a commerce platform. This patent covers a process for securely handling card-not-present transactions by decrypting encrypted payment card data using a commerce platform's encryption key.

USPTO Patent Grant for Transaction Dispute Processing Systems

The USPTO has granted a patent (US12586076B2) to Fidelity Information Services, LLC for systems and methods related to processing transaction disputes and transactions associated with compromised accounts. The patent covers computerized methods for initiating dispute investigations, issuing provisional credit, displaying expected transactions, and processing payments.

USPTO Patent US12586075B2: Integration Content for Transaction Networks

The USPTO has granted patent US12586075B2 to SAP SE for a system and method to generate integration content for transaction networks. The patent covers automated schema and rule determination for documentation produced by backend systems on a central exchange.

Block Inc. Granted Patent for Cryptocurrency Management Systems

The USPTO has granted Block, Inc. a patent for a cryptocurrency management device (CMD) that features wireless activation and power-saving sleep states. The patent, titled 'Cryptocurrency management systems and methods with wireless activation,' was granted on March 24, 2026.

USPTO Patent Grants: Cryptocurrency Management Systems

The USPTO has granted a patent (US12586070B2) to Block, Inc. for cryptocurrency management systems and methods with wireless activation. The patent covers devices designed to conserve power by automatically activating components when a user touches the device or brings a wireless communication device nearby.

USPTO Patent Grant US12586069B2: Storage System Method

The USPTO has granted patent US12586069B2 to Zenseact AB for a method of handling items in a storage system within a communication network. The patent covers a method for guiding users to selected item positions and detecting pattern changes related to item movement.

IBM Vehicle Maintenance Computational Capability Patent

The USPTO has granted IBM patent US12586041B2 for a computational capability related to vehicle maintenance. This approach uses digital twin computing to simulate autonomous vehicle journeys and optimize edge computing resources, providing recommendations for proactive maintenance and route planning.