NEET Prevention and Early Intervention Services Contract Award
Summary
Liverpool City Council has awarded a £2.9M contract to Career Connect for NEET (Not in Education, Employment, or Training) prevention and early intervention services. The contract runs from 1 April 2026 to 31 March 2029 with potential extension to 31 March 2031. Services target young people aged 16-17 and those aged up to 25 with an Education, Health, Care Plan.
What changed
Liverpool City Council published a contract award notice for NEET prevention services valued at £2,907,000 including VAT to supplier Career Connect. The three-year contract (with up to 24 months extension) covers three service strands: Post 16 Progression Workers, Career Coaches, and Information, Advice & Guidance Officers. KPIs include monthly contact attempts, face-to-face meetings, and referrals to education, training, or employment opportunities. The contract falls under CPV classification 80000000 (Education and training services) and is located in Liverpool (UKD72).
This is a contract award notice under the Procurement Act 2023, not a regulatory change requiring compliance action. No penalties or new obligations are created for external parties. The notice serves to inform the market of the awarded contract and any associated rights to additional purchases linked to NEET prevention services.
Source document (simplified)
Contract
NEET Prevention and Early Intervention Services
- Liverpool City Council UK7: Contract details notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-029340
Procurement identifier (OCID): ocds-h6vhtk-0556b5 (view related notices)
Published 30 March 2026, 5:23pm
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Contents
Scope Contract 1 Other information Procedure Supplier Contracting authority
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Reference
DN780642
Description
The Authority has appointed a single supplier to provide services to:
Support young people in Liverpool aged 16-17 and those aged up to 25 with an Education, Health, Care Plan, (EHCP) who are not in education, employment or training (NEET) with the aim of moving those young people into appropriate positive activity.
Support young people who have been identified at risk of NEET, in Year 11, as directed by the authority, as part of the NEET Prevention Strategy.
The Authority has identified 3 strands of engagement services which are required.
Strand 1 - Post 16 Progression Workers
Strand 2 - Career Coaches
Strand 3 - Information, Advice & Guidance Officers
Contract 1
Supplier
Contract value
- £2,422,500 excluding VAT
- £2,907,000 including VAT Above the relevant threshold
Date signed
10 February 2026
Contract dates
- 1 April 2026 to 31 March 2029
- Possible extension to 31 March 2031
- 5 years Description of possible extension:
If the suppliers performance meets the expected service requirements, and the services are still required (either in whole or part) then the Authority will consider the extension of the contract.
The contract can be extended up to 24 months
Main procurement category
Services
Options
The right to additional purchases while the contract is valid.
The right to additional purchases while the contract is valid.
Additional services linked to NEET prevention or early intervention services may be required throughout the life of the contract.
CPV classifications
Education and training services
Contract locations
- UKD72 - Liverpool
Key performance indicators
| Name | Description | Reporting frequency |
| --- | --- | --- |
| KPI 1 | Attempt to contact young people who appear on the monthly not known/expired report (unless IO record justifies no contact) | 1 months |
| KPI 2 | Face-face contacts | 1 months |
| KPI 3 | Individual young people referred to Post 16 Education Training or Employment opportunities | 3 months |
| KPI 4 | Contact young people as directed by the Council's Tracking Team | 1 months |
| KPI 5 | All NEET young people to be case loaded to a worker within two weeks of referral from Tracking Service and to remain on a caseload until progression from NEET or removal from the tracked cohort | 1 months |
| KPI 6 | Move young people, who are in identified vulnerable groups, from NEET into positive post 16 education, training and employment destinations | 3 months |
| KPI 7 | Move young people from NEET into positive post 16 education, training and employment destinations | 3 months |
Other information
Applicable trade agreements
- Government Procurement Agreement (GPA)
Conflicts assessment prepared/revised
Yes
Procedure
Procedure type
Open procedure
Special regime
Light touch
Supplier
CAREER CONNECT
- Companies House: 04233289
- Public Procurement Organisation Number: PQXW-5439-RTBX 7th Floor Walker House
Liverpool
L2 3YL
United Kingdom
Email: bdt@careerconnect.org.uk
Website: https://careerconnect.org.uk
Region: UKD72 - Liverpool
Small or medium-sized enterprise (SME): No
Voluntary, community or social enterprise (VCSE): Yes
Supported employment provider: No
Public service mutual: No
Contract 1
Contracting authority
Liverpool City Council
- Public Procurement Organisation Number: PRVY-7813-WLPG Cunard Building
Liverpool
L3 1DS
United Kingdom
Email: emma.albel@liverpool.gov.uk
Region: UKD72 - Liverpool
Organisation type: Public authority - sub-central government
Named provisions
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