NY WCB Board Announcements

NY WCB Discontinues Fax Claim Submissions Effective April 1, 2026

The New York State Workers' Compensation Board (Board) discontinued acceptance of claim-related paper forms and documentation via fax effective April 1, 2026. The Board's fax number for claims is discontinued, and faxed submissions are no longer accepted for claim-related documents including Independent Medical Examination (IME) reports. Alternative submission methods available include regular US Postal Service mail, email, electronic upload, web filing, and XML form submission. Note: Faxed documents will still be accepted by the Board's Employer Compliance and Alternate Dispute Resolution units.

RFA-2 eForm Now Mandatory for All Payers

The New York State Workers' Compensation Board has made the RFA-2 (Request for Further Action by Insurer/Employer) eForm mandatory for all payers as of April 8, 2026. The Board will reject and take no action on paper RFA-2 forms with a postmark after April 7, 2026. Payers must transition to electronic submission through the Board's system to ensure continued processing of requests for further action in workers' compensation claims.

NY WCB Launches Healthcare Provider Resources

The New York State Workers' Compensation Board announced new discipline-specific webpages for healthcare providers participating in the NYS workers' compensation system, organized by role to give providers quick access to Board authorization requirements, treatment standards under the New York Medical Treatment Guidelines, telehealth rules, prior authorization request information, and billing requirements including electronic CMS-1500 form submission. The Board also established a new dedicated email address for healthcare provider feedback at HCPFeedback@wcb.ny.gov. The Board noted it is updating the Official New York Workers' Compensation Medical Fee Schedule to increase reimbursement and updating deposition regulations to increase fees to healthcare providers.