NY WCB Launches Healthcare Provider Resources
Summary
The New York State Workers' Compensation Board announced new discipline-specific webpages for healthcare providers participating in the NYS workers' compensation system, organized by role to give providers quick access to Board authorization requirements, treatment standards under the New York Medical Treatment Guidelines, telehealth rules, prior authorization request information, and billing requirements including electronic CMS-1500 form submission. The Board also established a new dedicated email address for healthcare provider feedback at HCPFeedback@wcb.ny.gov. The Board noted it is updating the Official New York Workers' Compensation Medical Fee Schedule to increase reimbursement and updating deposition regulations to increase fees to healthcare providers.
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GovPing monitors NY WCB Board Announcements for new labor & employment regulatory changes. Every update since tracking began is archived, classified, and available as free RSS or email alerts — 3 changes logged to date.
What changed
The New York State Workers' Compensation Board announced the launch of new discipline-specific webpages for healthcare providers, accessible via the Board's Who Can Treat page. The pages consolidate information on authorization requirements, scope of practice, New York Medical Treatment Guidelines, telehealth rules, prior authorization requests, and billing including electronic CMS-1500 submission. The Board also created a new feedback inbox at HCPFeedback@wcb.ny.gov for providers to share experiences, concerns, and suggestions about Board processes and training resources.
Healthcare providers in New York who treat workers' compensation patients should familiarize themselves with the new resource pages and bookmark the Who Can Treat page for ongoing access to updated information. Providers with feedback on Board processes, training resources, or suggestions for improving their experience can use the new dedicated email address. Those seeking help with specific issues or credentialing matters should continue using the existing providers@wcb.ny.gov inbox.
Archived snapshot
Apr 25, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
New provider resources
New York State Workers' Compensation Board sent this bulletin at 04/15/2026 09:30 AM EDT
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| # Dear health care provider,
The New York State Workers’ Compensation Board (Board) is pleased to share the launch of new resources to support your participation in the NYS workers’ compensation system.
New discipline-specific webpages
Each web page is organized to give health care providers and other Board stakeholders quick, role-specific information about:
Board authorization requirements and scope of practice.
Treatment standards under the Workers’ Compensation Board’s New York Medical Treatment Guidelines (MTGs).
Telehealth rules and required in-person visit intervals, where applicable.
What prior authorization requests (PARs) can be submitted.
Billing requirements, including information about electronic submission of the CMS-1500 form.
Direct links to training, webinars, and additional health care provider resources.
Access the new discipline-specific pages here via the Board’s Who Can Treat page. We will be updating the pages regularly, so check back!
New inbox for health care provider feedback
We’ve also established a new email account for health care provider feedback, giving you a direct and convenient way to share your experiences, concerns, and suggestions: HCPFeedback@wcb.ny.gov.
Note this email account is different from the providers@wcb.ny.gov email that health care providers can use for help with specific issues, or to reply to credentialing and or compliance-related communications.
Whether you have input or questions regarding Board processes, training resources, or ideas regarding how we can improve your overall health care provider experience, your feedback is extremely valuable to us, and we want to hear from you.
Your submissions may be shared with appropriate internal teams to review and address trends or reoccurring concerns. Individual responses will be provided when follow-up is requested, and contact information is included.
The new webpages and inbox are part of the Board’s ongoing efforts to make it easier for health care providers to participate in the NYS workers’ compensation system. The Board is also in the process of updating the Official New York Workers’ Compensation Medical Fee Schedule to increase reimbursement, updating our deposition regulations to increase fees to health care providers and ensure timely payment, as well as other beneficial improvements.
For the latest health care provider news, please see the Health C are P rovider U pdates section of our website.
We truly appreciate your partnership and thank you for your continued commitment to treating New York’s injured workers. |
Did you know the Board has free support services available for injured workers? Learn more at wcb.ny.gov/supportservices
Questions?
Email Us or call Customer Service at (877) 632-4996
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