US State

DPU Settlement with Direct Energy for Telemarketing Violations

The Massachusetts Department of Public Utilities (DPU) reached a settlement with Direct Energy Services, LLC, requiring the company to donate over $100,000 and cease telemarketing activities for one year. This action stems from an investigation into Direct Energy's noncompliance with DPU requirements for competitive suppliers regarding marketing scripts.

Colorado PUC Announces Public Comment and Engagement Opportunities

The Colorado Public Utilities Commission (PUC) announced public comment and engagement opportunities for February 2026. These include a virtual hearing on proposed rules for Public Safety Power Shutoff events and an information meeting with local governments. The PUC also highlighted a new email address for public comments.

Colorado PUC Seeks Feedback on Black Hills Energy Power Shutoff

The Colorado Public Utilities Commission (PUC) is seeking public feedback on Black Hills Energy's recent Public Safety Power Shutoff (PSPS) event. The PUC is developing new rules for PSPS and is encouraging input from customers and stakeholders via an online tool, email, mail, or phone. This consultation is related to Proceeding No. 26M-0037E.

Colorado PUC Approves 4,100MW New Energy Resources for Xcel Energy

The Colorado Public Utilities Commission has approved up to 4,100MW of new energy generation for Xcel Energy, including solar, storage, wind, and natural gas projects. This decision was made under an expedited process to leverage expiring federal tax credits and aims to provide cost savings for customers.

PUCT Offers Money Saving Tips for Utility Consumers

The Public Utility Commission of Texas (PUCT) has launched a new 'Ways to Save' webpage to provide consumers with tips on conserving water and electricity to save money during winter months. The page also offers guidance on choosing electricity plans through the Power to Choose website.

Texas PUC Assesses $598,500 for Electric Rule Violations

The Public Utility Commission of Texas (PUCT) assessed $598,500 in penalties against four entities for violations of electric rules. The penalties stem from failure to submit required emergency operations plans and violations related to electric service quality.

PUCT Approves Sale of Water Utilities to SP Utility Company

The Public Utility Commission of Texas (PUCT) approved the sale and transfer of three water systems to SP Utility Company. This action ensures continuous and affordable water service for approximately 85 customers previously served by abandoned operations.

PUCT Assesses $334,000 in Penalties for Electric Rule Violations

The Public Utility Commission of Texas (PUCT) assessed $334,000 in penalties against three entities for violations of electric rules. The penalties stem from failures to comply with ERCOT dispatch instructions, failure to file an Emergency Operations Plan, and violations of reliability and continuity of service rules.

PUCT Launches New Online Consumer Help Hub for Utility Services

The Public Utility Commission of Texas (PUCT) has launched a new online Consumer Help Hub to provide utility consumers with easier access to information and answers regarding electricity, water/wastewater, and telecommunications services. The hub aims to streamline guidance on common issues like billing, rates, and service complaints.

ICC Reduces ComEd Rate Request by $25.4M

The Illinois Commerce Commission (ICC) reduced ComEd's 2024 rate reconciliation request by $25.4 million, finding that certain costs were not prudently incurred. This decision is part of a new performance-based evaluation process for utilities under the Climate and Equitable Jobs Act.