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UK FCA Final Policy Introducing A Motor Finance Redress Scheme

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Summary

The UK FCA published Policy Statement PS26/3 finalizing a motor finance redress scheme following the August 2025 UK Supreme Court ruling. The scheme is split into two separate time periods (April 2007-March 2014 and April 2014-November 2024) to prevent legal challenges delaying redress. Eligibility criteria require proof of unfair treatment through inadequate disclosure of discretionary commission arrangements, high commission arrangements (now set at 39% of total credit cost or 10% of the loan), or certain contractual ties.

What changed

A&O Shearman analyzes the UK FCA's final Policy Statement PS26/3 establishing a motor finance redress scheme following the August 2025 Supreme Court ruling. The FCA split the originally proposed single scheme into two separate schemes covering agreements from April 2007-March 2014 and April 2014-November 2024, to prevent legal challenges to the earlier period from delaying redress for later consumers.

Eligibility criteria were tightened so only consumers treated unfairly receive compensation. Inadequate disclosure of discretionary commission arrangements (where brokers could adjust interest rates for higher commission), high commission arrangements (now set at 39% of total credit cost or 10% of the loan, raised from the proposed 35%), or certain contractual ties triggering unfairness presumptions. The scheme introduces de minimis thresholds, new exclusions for high-value agreements and captive or white-label models, and caps on redress including nil compensation for consumers who paid minimal cost of credit offered to only 5% of the market at the time. Financial institutions offering motor finance must implement the scheme by June 30 for loans from April 2014 and August 31 for earlier agreements, with enhanced governance and senior manager accountability requirements.

What to do next

  1. Monitor FCA guidance on scheme implementation
  2. Prepare systems to assess consumer eligibility by time period
  3. Ensure compliance with new redress caps and de minimis thresholds

Archived snapshot

Apr 9, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

April 8, 2026

UK FCA Final Policy Introducing A Motor Finance Redress Scheme

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The UK Financial Conduct Authority (FCA) has published policy statement PS26/3 on the motor finance redress scheme, following the UK Supreme Court ruling on 1 August 2025. This follows the October 2025 consultation, which we cover in more detail in our blogpost titled " FCA consultation on motor finance redress scheme ". Following feedback, the FCA will proceed with the scheme although with several material changes, including:

  • Splitting the originally proposed single scheme into two separate schemes, covering agreements from 6 April 2007 to 31 March 2014 and from 1 April 2014 to 1 November 2024, to mitigate the risk of a legal challenge delaying redress for later-period consumers. This means if the earlier period is subject to a legal challenge, redress for consumers with agreements from April 2014 shouldn't be delayed.
  • Tightening eligibility criteria so only consumers treated unfairly are compensated. Inadequate disclosure of one or more of the following will give rise to a presumption of unfairness: (i) discretionary commission arrangements (DCAs), where the broker could adjust the interest rate offered to a customer to obtain a higher commission; (ii) a high commission arrangement; and (iii) certain contractual ties that gave a firm exclusivity or a right of first refusal, except where the lender can prove there were visible links between the lender, manufacturer and franchised dealer.
  • Adjusting the redress methodology, including increasing the threshold for high commission arrangements to at least 39% of the total cost of credit (rather than 35%) and 10% of the loan, alongside introducing a de minimis threshold for compensation.
  • Changes to the availability and scope of remedies, particularly in relation to high commission arrangements.
  • Introducing new exclusions, including certain high value agreements and specific captive or white label models.
  • Streamlining the scheme so consumers are compensated quickly and it is cost effective for firms to deliver alongside enhanced governance and senior manager accountability requirements for scheme implementation.
  • Introducing caps on redress under the hybrid remedy, including nil redress for consumers who paid a minimal cost of credit offered to only 5% of the market at the time (excluding 0% APR deals). There will be a short implementation period so firms can prepare to operate the scheme. This will be up to 30 June for loans taken out from 1 April 2014 and 31 August for those agreed earlier.

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Named provisions

Discretionary commission arrangements High commission arrangements Hybrid remedy caps Implementation deadlines

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Last updated

Classification

Agency
A&O Shearman
Published
April 8th, 2026
Compliance deadline
August 31st, 2026 (144 days)
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor
Document ID
PS26/3

Who this affects

Applies to
Financial advisers Banks Consumers
Industry sector
5221 Commercial Banking
Activity scope
Consumer lending Commission disclosure Redress calculation
Geographic scope
United Kingdom GB

Taxonomy

Primary area
Consumer Finance
Operational domain
Compliance
Compliance frameworks
Dodd-Frank
Topics
Financial Services Consumer Protection

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