FCA Joint Taskforce Targets Motor Finance Claims Misconduct
Summary
The UK FCA has announced a joint taskforce with the Solicitors Regulation Authority, Information Commissioner's Office, and Advertising Standards Authority to tackle poor practices in motor finance claims handling. The taskforce will share intelligence and take coordinated enforcement action targeting unsolicited and misleading advertising, meritless claims, multiple representation, and unfair exit fees by claims management companies and law firms. This announcement follows the FCA's publication of its final policy statement on the motor finance redress scheme.
What changed
A&O Shearman reports on the UK FCA's announcement of a joint regulatory taskforce with the Solicitors Regulation Authority, ICO, and Advertising Standards Authority to address poor practices in motor finance claims handling. The taskforce will target claims management companies and law firms engaged in unsolicited and misleading advertising, meritless claims, multiple representation arrangements, and unfair exit fees.\n\nMotor finance providers, claims management companies, and law firms handling motor finance claims should monitor taskforce activity and ensure their practices align with regulatory expectations. The coordinated enforcement approach signals heightened scrutiny across multiple regulators, increasing compliance risk for entities engaged in problematic claims handling.
What to do next
- Monitor for coordinated enforcement actions from the joint taskforce
- Review claims handling practices for compliance with FCA standards
- Audit advertising materials for unsolicited or misleading content
Archived snapshot
Apr 8, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
April 8, 2026
UK Regulators Launch Joint Taskforce To Crack Down On Poor Practice In Motor Finance Claims
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The UK Financial Conduct Authority (FCA) has announced the launch of a joint regulatory taskforce with the UK Solicitors Regulation Authority, Information Commissioner's Office and Advertising Standards Authority to tackle poor practices in motor finance claims handling by some claims management companies and law firms. The taskforce will share intelligence and take coordinated enforcement action to mitigate harm to consumers, including by tackling unsolicited and misleading advertising, meritless claims, multiple representation and unfair exit fees. The announcement comes as the FCA published its final policy statement on the motor finance redress scheme.
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