Bank Fraud Alerts - Chong Hing Bank and Chiyu Banking
Summary
The HKMA issued a fraud alert on 30 March 2026 alerting the public to fraudulent websites and internet banking login screens impersonating Chong Hing Bank Limited and Chiyu Banking Corporation Limited. The alert reminds consumers that banks will not send SMS or emails with embedded hyperlinks to conduct transactions, nor request sensitive information such as login passwords or One-Time Passwords by phone, email, or SMS.
What changed
The HKMA published scam alerts identifying two banks - Chong Hing Bank Limited and Chiyu Banking Corporation Limited - as targets of fraudulent website and internet banking login screen impersonation. The HKMA clarified that legitimate banks will not send SMS or emails containing embedded hyperlinks directing customers to banking websites for transactions, nor request sensitive personal information (login passwords, One-Time Passwords) through phone calls, emails, or SMS messages.
Consumers who may have disclosed personal information or conducted transactions through these fraudulent channels should immediately contact the relevant bank using contact details provided in the banks' respective press releases and report the matter to the Hong Kong Police Force Crime Wing Information Centre at 2860 5012. Banks should ensure their fraud awareness communications reinforce these standard security practices with their customer base.
Source document (simplified)
Scam alert related to banks
Press Releases
30 Mar 2026
Scam alert related to banks
The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.
| Bank | Type of Scam |
| --- | --- |
| Chong Hing Bank Limited | Fraudulent website and internet banking login screen |
| Chiyu Banking Corporation Limited | Fraudulent websites and internet banking login screens |
The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).
Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.
Hong Kong Monetary Authority
30 March 2026
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