Uk Highways England

Appeal Against a Penalty Charge Notice (England and Wales)

The UK Government provides guidance on appealing Penalty Charge Notices (PCNs) in England and Wales. Individuals who receive a PCN for parking, moving traffic contraventions, or failure to pay road charges (including Dartford Crossing and London congestion charges) may appeal to an independent tribunal if their initial formal challenge is rejected. The document specifies that appellants must wait for the outcome of their formal challenge and has 28 days from receiving a notice of rejection to lodge an appeal with the appropriate tribunal.

Pay Dartford Crossing Charge (Dart Charge) by Midnight Following Cross

National Highways (UK) reminds drivers of the Dartford Crossing toll payment requirements. Users must pay the Dart Charge by midnight the day after crossing, between 6am and 10pm including weekends and bank holidays. Non-payment may result in a Penalty Charge Notice. Motorcycles, mopeds, quad bikes, and vehicles with disability vehicle tax exemption are exempt.

Part I Claim If Road Reduces Property Value

Highways England provides guidance on Part I claims under the Highways Act 1980, allowing property owners to seek compensation when their property's value decreases due to pollution or disturbance from a new or altered road. Claims may be submitted 1 year after the road opens to traffic. Property owners can file claims independently or through an agent such as a professional property valuer or claims company.

Track Part I Compensation Claim With HAL Number

Highways England provides an online tracker for Part I compensation claims. Claimants can check the status of their claim using their 8-digit HAL (customer reference) number, which appears on correspondence. For enquiries, claimants may contact part1claims@highwaysengland.co.uk. Those with M25 widening claims should contact Connect Plus instead.

Signing Guidance for Motorway Service Areas England

Highways England updated its roadside facilities signing guidance on 22 October 2025 to include new provisions for signing Electric Vehicle Recharging hubs on all-purpose trunk roads. The guidance covers sign design, erection, maintenance, and funding arrangements for motorway service areas and other roadside facilities on England's strategic road network.