Employee Assault Prevention and Response Plan Information Collection Renewal
Summary
The FAA is seeking public comments to renew OMB approval for information collection related to Employee Assault Prevention and Response Plans (EAPRP) under the FAA Reauthorization Acts of 2018 and 2024. Part 121 air carriers must submit these plans regarding assault prevention for customer service agents. The estimated annual burden is $3,868 across 9 respondents.
What changed
The FAA is requesting comments on renewal of OMB Control Number 2120-0787 for information collection related to Employee Assault Prevention and Response Plans. This renewal is required under the Paperwork Reduction Act. The collection involves Part 121 air carriers submitting plans for review and acceptance regarding assault prevention for customer service agents, as mandated by Section 551 of the FAA Reauthorization Act of 2018 and Section 434 of the 2024 reauthorization act. The estimated average burden is 20 hours per new plan or 2 hours per revision.\n\nThe comment period closes April 29, 2026. Regulated entities should review the information collection request and submit comments addressing whether the collection is necessary, burden estimates are accurate, and how quality could be enhanced. Comments should be submitted via www.reginfo.gov/public/do/PRAMain. This is a routine PRA renewal with no new compliance obligations.
What to do next
- Review the information collection request and determine if current EAPRP submissions align with FAA requirements
- Submit comments to www.reginfo.gov/public/do/PRAMain by April 29, 2026
- Assess whether the estimated 20-hour burden for new plans or 2-hour burden for revisions is accurate for your organization
Source document (simplified)
Content
ACTION:
Notice and request for comments.
SUMMARY:
In accordance with the Paperwork Reduction Act of 1995, FAA invites public comments about our intention to request the Office
of Management and Budget (OMB) approval to renew an information collection. The
Federal Register
Notice with a 60-day comment period soliciting comments on the following collection of information was published on January
29, 2026. The collection involves submission of Employee Assault Prevention and Response Plans (EAPRP), for customer service
agents of certificate holders conducting operations. The certificate holders will submit the information to be collected to
the FAA for review and acceptance as required by the FAA Reauthorization Act of 2018 and 2024.
DATES:
Written comments should be submitted by April 29, 2026.
ADDRESSES:
Written comments and recommendations for the proposed information collection should be sent within 30 days of publication
of this notice to www.reginfo.gov/public/do/PRAMain. Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using
the search function.
FOR FURTHER INFORMATION CONTACT:
Näleé D. Romero by email at: Nalee.Romero@faa.gov; phone: 202-267-4702.
SUPPLEMENTARY INFORMATION:
Public Comments Invited: You are asked to comment on any aspect of this information collection, including (a) Whether the proposed collection of information
is necessary for FAA's performance; (b) the accuracy of the estimated burden; (c) ways for FAA to enhance the quality, utility
and clarity of the information collection; and (d) ways that the burden could be minimized without reducing the quality of
the collected information.
OMB Control Number: 2120-0787.
Title: Employee Assault Prevention and Response Plan.
Form Numbers: There are no forms associated with this collection.
Type of Review: Renewal of an information collection.
Background: The
Federal Register
Notice with a 60-day comment period soliciting comments on the following collection of information was published on January
29, 2026, (91 FR 3976). On October 5, 2018, Congress enacted Public Law 115-254, the FAA Reauthorization Act of 2018 (“the
Act”). Section 551 of the Act required air carriers operating under 14 CFR part 121 to submit to the FAA for review and acceptance
an Employee Assault Prevention and Response Plan (EAPRP) related to the customer service agents of the air carrier that is
developed in consultation with the labor union representing such agents. Section 551(b) of the Act contains the required contents
of the EAPRP, including reporting protocols for air carrier customer service agents who have been the victim of a verbal or
physical assault.
On May 16, 2024, Congress enacted Public Law 118-63. In the 2024 reauthorization act, section 434, states the requirement
for air carriers operating under part 121 to submit a plan pursuant to 2018 reauthorization act, section 551. It then goes
on to say, “any air carrier formed after the date of enactment of this Act should develop and implement an Employee Assault
Prevention and Response Plan.”
Respondents: 9 Part 121 Air Carriers.
Frequency: Once for a new submission or revision of plan.
Estimated Average Burden per Response: 20 hours for a new plan, 2 hours for a revision.
Estimated Total Annual Burden: $3,868.
Issued in Washington, DC, on March 26, 2026. Sandra L. Ray, Aviation Safety Inspector, AFS-940. [FR Doc. 2026-06061 Filed 3-27-26; 8:45 am] BILLING CODE 4910-13-P
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