Texas 9-1-1 Emergency Service Fee and Surcharge
Summary
This guidance document from the Texas Comptroller's office details the 9-1-1 Emergency Service Fee and the 9-1-1 Equalization Surcharge. It specifies the rates, applicable services, and exemptions for these telecommunications-related fees, which fund emergency communications services.
What changed
This document from the Texas Comptroller's office outlines the state's 9-1-1 Emergency Service Fee and 9-1-1 Equalization Surcharge. The 9-1-1 Emergency Service Fee is $0.50 per month per local exchange line, with specific exemptions for certain service types. The 9-1-1 Wireless Emergency Service Fee is also $0.50 per month per wireless connection. The 9-1-1 Equalization Surcharge is currently set at 1% of intrastate long-distance charges.
Telecommunications service providers are responsible for collecting and reporting these fees to the Comptroller's office. The revenue generated supports statewide 9-1-1 emergency services and automatic number/location identification for wireless calls. While the document specifies rates and exemptions, it does not detail specific reporting deadlines beyond stating that providers receive report forms from the Comptroller. Compliance involves accurate collection and remittance of these mandated fees.
What to do next
- Ensure collection of the 9-1-1 Emergency Service Fee ($0.50/month/line) and 9-1-1 Wireless Emergency Service Fee ($0.50/month/connection).
- Apply the 9-1-1 Equalization Surcharge at the current rate of 1% on intrastate long-distance charges.
- Contact the Texas Comptroller's office to obtain and submit the appropriate reporting forms for collected fees.
Source document (simplified)
Texas 9-1-1 Emergency Service Fee and 9-1-1 Equalization Surcharge
Effective Sept. 1, 2005, the 9-1-1 equalization surcharge rate is 1%.
9-1-1 Emergency Communications Charges
Texas imposes three separate 9-1-1 emergency communications charges. Regional planning commissions, emergency communication districts, and poison control centers use revenue from these charges to establish 9-1-1 emergency service statewide and to provide for automatic number and location identification of wireless 9-1-1 calls.
Neither the 9-1-1 emergency service fees nor the equalization surcharge may be imposed on or collected from the state or the federal government.
9-1-1 Emergency Service Fee
Telecommunications service providers collect the 9-1-1 emergency service fee of 50 cents per month for each local exchange access line or equivalent local exchange access line, as defined in CSEC Rule 255.4. In addition, if a business service user provides residential facilities, each line that terminates at a residential unit and that is a communication link equivalent to a residential local exchange access line is charged the 9-1-1 emergency service fee. (See Texas Health and Safety Code, Section 771.071.)
The 9-1-1 emergency service fee may not be imposed on:
- A line to public telephone equipment operated by coin or by card reader;
- Commercial mobile radio service that provides access to a paging or other one-way signaling service;
- A communication channel suitable only for data transmission;
- A line from a telecommunications service provider to an internet service provider for the internet service provider's data modem lines that are used only to provide its internet access service and are not capable of transmitting voice messages;
- A wireless roaming service or other nonvocal commercial mobile radio service;
- A private telecommunications system; or
- A wireless telecommunications connection subject to the 9-1-1 wireless emergency service fee.
9-1-1 Wireless Emergency Service Fee
The 9-1-1 wireless emergency service fee is 50 cents per month on each wireless telecommunications connection. A wireless telecommunications connection is any wireless communication mobile station that connects a wireless service provider to the local exchange service provider using a number that contains a Texas area code. The 9-1-1 wireless service fee may not be imposed on any wireline 9-1-1 service. (See Texas Health and Safety Code, Section 771.0711.)
9-1-1 Equalization Surcharge
The 9-1-1 equalization surcharge is imposed on each customer receiving intrastate long-distance service, including customers in an area served by an emergency communication district, even if the district is not participating in the regional plan. CSEC Rule 255.1 establishes the rate at which the equalization surcharge is assessed. The current rate is 1 percent of the customer's intrastate long-distance charges each month. The surcharge is applied to the total amount charged for intrastate long-distance service, excluding local, state, and federal taxes. (See Texas Health and Safety Code, Section 771.072.)
Reporting Requirements
The Comptroller's office sends the appropriate report form(s) to service providers that are responsible for collecting one or more of the 9-1-1 emergency communications charges. Service providers that do not receive the report form(s), or do not receive the correct report form(s), must contact the Comptroller's office to obtain the appropriate form(s). Service providers must file a monthly report, even if no 9-1-1 emergency service fees or surcharges are due. The data provided on each monthly report should include only the fees and/or surcharges actually collected from subscribers during the report period.
Forms for reporting and remitting monthly charges
Service providers and business service users must use Form 54-100, Texas 9-1-1 Emergency Service Fee Report-Local Exchange Service Providers/Business Service Users (PDF) and Form 54-101, Texas 9-1-1 Emergency Service Fee Report Local Exchange District Supplement (PDF) to report and remit emergency service fees collected from customers for local exchange (landline) service. The report and the supplement page must be filed together each month.
Wireless service providers must use Form 54-103, Texas 9-1-1 (Wireless) Emergency Service Fee Report (PDF), to report and remit emergency service fees collected from wireless service customers.
Intrastate long-distance carriers must use Form 54-102, Texas 9-1-1 Equalization Surcharge Report (PDF), to report and remit equalization (and poison control) surcharges collected from their customers.
Report and Payment Due Dates
The due date for reporting and remitting the 9-1-1 wireless emergency service fee is the 20th day of the month following the month in which the wireless fee was collected (for example, April 20 for March collections).
The due date for reporting and remitting the 9-1-1 emergency service fee for local exchange (landline) access and the equalization surcharge is the 30th day of the month following the month in which the fee or surcharge was collected (for example, April 30 for March collections).
Administrative Fee
Service providers may retain an administrative fee of one percent of the gross amount of fees or surcharges reported each month.
Late Penalty and Interest
A late penalty is assessed for failure to remit the fees or surcharges due on or before the due date for the report.
| Postmark | Penalty (percentage of net fees or surcharges due) |
| --- | --- |
| 1 - 30 days late | 5% |
| 31 or more days late | 10% |
| 61 or more days late | Interest also accrues on net amount due |
Electronic Funds Transfer (EFT) and Enrollment in the TEXNET System
Service providers may remit 9-1-1 emergency service fees and/or equalization surcharges by electronic funds transfer (EFT) using the TEXNET system.
To establish an EFT account with the Comptroller, call the TEXNET Hotline at (800) 531-5441, ext. 3-3010, or in Austin, (512) 463-3010, or visit the File and Pay webpage. Taxpayers must enroll in the TEXNET system at least two weeks prior to first usage of the system.
For Assistance
For questions regarding collection of the 9-1-1 Emergency Service Fee or the 9-1-1 Equalization Surcharge, please call the Texas Comptroller of Public Accounts toll-free at 800-252-5555, or in Austin, call 512-463-4600.
94-167
(05/2007)
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