Changeflow GovPing Healthcare Trividia Health Class I Device Recall
Urgent Enforcement Added Final

Trividia Health Class I Device Recall

Favicon for changeflow.com FDA: Device Recalls Class I
Filed March 18th, 2026
Detected March 23rd, 2026
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Summary

The FDA has initiated a Class I device recall for Trividia Health's blood glucose measuring devices due to inadequate labeling regarding error code E-5. This recall impacts approximately 3.6 million units distributed globally. The issue could lead to delayed treatment for high blood glucose levels.

What changed

The FDA has classified a recall initiated by Trividia Health, Inc. as Class I, the most serious type, concerning owner's booklets and instructions for use associated with various TRUE METRIX AIR blood glucose measuring devices. The recall, identified by recall number Z-1547-2026, affects over 3.6 million units distributed worldwide. The core issue is that the labeling does not adequately instruct users on how to interpret and act upon the E-5 error code, which could indicate critically high blood glucose levels. This omission may cause users to delay seeking necessary medical attention, potentially leading to adverse health outcomes.

This recall requires immediate attention from Trividia Health and any entities involved in the distribution chain. While the recall is voluntary and firm-initiated, the Class I classification signifies a significant health risk. Regulated entities should ensure they have appropriate procedures in place to manage product recalls, including communication with customers and healthcare professionals. Patients using these devices should be advised to consult their healthcare provider for guidance on interpreting error codes and managing their blood glucose levels. The FDA's report date was March 18, 2026, with the recall initiation date on February 6, 2026.

What to do next

  1. Review Trividia Health's recall notice for specific instructions regarding affected devices.
  2. Ensure internal processes are adequate for managing Class I device recalls.
  3. Communicate with affected customers and healthcare providers regarding the labeling issue and potential health risks.

Source document (simplified)

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"results": [
{
"status": "Ongoing",
"city": "Fort Lauderdale",
"state": "FL",
"country": "United States",
"classification": "Class I",
"openfda": {
},
"product_type": "Devices",
"event_id": "98317",
"recalling_firm": "Trividia Health, Inc.",
"address_1": "3230 W Prospect Rd",
"address_2": "N/A",
"postal_code": "33309-2592",
"voluntary_mandated": "Voluntary: Firm initiated",
"initial_firm_notification": "Letter",
"distribution_pattern": "Worldwide distribution - US Nationwide including Puerto Rico and the countries of Mexico, United Kingdom, Jamaica, Trinidad & Tobago, and Australia.",
"recall_number": "Z-1547-2026",
"product_description": "Owner's Booklets and Instructions for Use that are used with the following blood glucose measuring devices. Description/Item: Walgreens TRUE METRIX AIR Kit/REA4001-01, Leader TRUE METRIX AIR Kit/REA4002-01, CVS TRUE METRIX AIR Kit/REA4007-01, GNP TRUE METRIX AIR Kit/REA4011-01, Meijer TRUE METRIX AIR Kit/REA4019-01, Publix TRUE METRIX AIR Kit/REA4020-01, Discount Drug Mart TRUE METRIX AIR Kit/REA4025-01, HEB TRUE METRIX AIR Kit/REA4031-01, SunmarkTRUE METRIX AIR Kit/REA4054-01, Rite AidTRUE METRIX AIR Kit/REA4066-01, Centerwell TRUE METRIX AIR Kit/REA4081-01, HumanaTRUE METRIX AIR Meter Only/REA4081-40, Centerwell TRUE METRIX AIR Starter Kit/REA4081-43, Healthmart TRUE METRIX AIR Kit/REA4089-01, Relion TRUE METRIX AIR Kit/REA4094-01, Relion TRUE METRIX AIR Kit/REA4094-01RX, Kroger TRUE METRIX AIR Kit/REA4203-01, Foster and Thrive TRUE METRIX AIR Kit/REA4211-01, TRUE METRIX AIR Kit/REA4H01-01, TRUE METRIX AIR NFRS Meter Only/REA4H01-40, TRUE METRIX AIR NFRS Starter Kit/REA4H01-43, TRUE METRIX AIR Kit (mg/dL)/REA4i03-01, TRUE METRIX AIR Starter Kit (mg/dL)/REA4i03-02, Walmart (MediMart) TRUE METRIX AIR Meter Only (Mexico - mg/dL)/REA4i04-00, TRUE METRIX AIR Kit (Australia - mmol/L)/REA4i81-11, TRUE METRIX AIR Kit (United Kingdom - mmol/L)/REA4i82-11, TRUE METRIX AIR Starter Kit (United Kingdom - mmol/L)/REA4i82-12",
"product_quantity": "3,678,026",
"reason_for_recall": "The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clearly emphasize that an E-5 error code could represent a very high blood glucose level, and (b) prominently convey the appropriate immediate actions, such as contacting a healthcare professional. This could lead to a delay in treatment if the user does not seek medical attention immediately when receiving an E-5 error code and experiencing symptoms of high glucose.",
"recall_initiation_date": "20260206",
"center_classification_date": "20260312",
"report_date": "20260318",
"code_info": "Device Item/UDI-DI: REA4001-01/311917173894, REA4002-01/96295129267, REA4007-01/50428354766, REA4011-01/87701427398, REA4019-01/708820685659, REA4020-01/41415072787, REA4025-01/93351022784, REA4031-01/41220009169, REA4054-01/10939742445, REA4066-01/11822590051, REA4081-01/21292015015, REA4081-40/21292007164, REA4081-43/21292007584, REA4089-01/52569139042, REA4094-01/681131240154, REA4094-01RX/681131403214, REA4203-01/41260007354, REA4211-01/10939958617, REA4H01-01/21292007010, REA4H01-40/21292007447, REA4H01-43/21292007911, International: REA4i03-01/N/A, REA4i03-02/N/A, REA4i04-00/21292012731, REA4i81-11/N/A, REA4i82-11/21292012212, REA4i82-12/21292009991. Owner's Booklet or IFU Description/Part and Revision: TRUE METRIX AIR Owner's Booklet/ REA4TVH03 Rev 57 and prior, TRUE METRIX AIR Owner's Booklet (English)/ REA4TVH35 Rev 51 and prior, TRUE METRIX AIR Owner's Booklet (Spanish)/ REA4TVH35S Rev 51 and prior, Relion (Walmart) TRUE METRIX AIR Owners Booklet/ REA4RLN03 Rev 52 and prior, Relion (Walmart) TRUE METRIX AIR Owner's Booklet - English/ REA4RLN35 Rev 52 and prior, TRUE METRIX AIR Owner's Booklet International Trividia House Brand/ REA4ITV03 Rev 55 and prior, TRUE METRIX AIR Owners Booklet for Trividia Health UK Limited/ REA4UKT03 Rev 55 and prior, Trividia Health LATAM - TRUE METRIX AIR Owners Booklet/ REA4LAT03 Rev 51 and prior, TRUE METRIX AIR Owners Booklet for Trividia Health Australia/ REA4AUT03 Rev 58 and prior."
}
]
}

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
FDA
Filed
March 18th, 2026
Instrument
Enforcement
Legal weight
Binding
Stage
Final
Change scope
Substantive
Document ID
Z-1547-2026

Who this affects

Applies to
Healthcare providers Patients Medical device makers
Industry sector
3345 Medical Device Manufacturing
Activity scope
Product Recalls Medical Device Labeling
Geographic scope
United States US

Taxonomy

Primary area
Medical Devices
Operational domain
Compliance
Compliance frameworks
FDA 21 CFR Part 11
Topics
Product Safety Public Health

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