Trividia Health Class I Recall Z-1546-2026
Summary
The FDA has issued a Class I recall for Trividia Health's TRUE METRIX PRO Meter and Starter Kit due to inadequate labeling instructions for the E-5 error code. This recall impacts worldwide distribution, including the US, UK, Mexico, Jamaica, Trinidad & Tobago, and Australia.
What changed
The Food and Drug Administration (FDA) has classified a recall of Trividia Health's TRUE METRIX PRO Meter Only/RE4H01P-40 and TRUE METRIX PRO Starter Kit as a Class I recall (Z-1546-2026). The recall is due to inadequate labeling in the owner's booklets and instructions for use. Specifically, the system labeling did not provide sufficient directions for lay users to act on the E-5 error code, which could represent a serious issue with the blood glucose measurement device.
This recall affects worldwide distribution, including the United States, Puerto Rico, Mexico, the United Kingdom, Jamaica, Trinidad & Tobago, and Australia. Healthcare providers and medical device makers should be aware of this recall and ensure any affected products are handled appropriately according to FDA guidelines. While no specific compliance deadline is mentioned, prompt action is expected given the Class I classification, indicating a reasonable probability of serious adverse health consequences or death.
What to do next
- Review Trividia Health's recall notice Z-1546-2026
- Ensure affected TRUE METRIX PRO Meters and Starter Kits are handled according to recall procedures
- Verify that labeling for these devices provides adequate instructions for the E-5 error code
Source document (simplified)
Trividia Health, Inc.
Device Recalls (Class I)
← All Device Recalls (Class I) Class I Z-1546-2026 · 20260318 · Ongoing
Product
Owner's Booklets and Instructions for Use that are used with the following blood glucose measurement devices. Description/Item: TRUE METRIX PRO Meter Only/RE4H01P-40, TRUE METRIX PRO Starter Kit...
Reason for Recall
The system labeling (user manual and online labeling) did not provide adequate directions for lay users to act on the E-5 error code. The error code description and recommended actions for the E-5 error code in the labeling do not: (a) clearly emphasize that an E-5 error code could represent a ve...
Distribution
Worldwide distribution - US Nationwide including Puerto Rico and the countries of Mexico, United Kingdom, Jamaica, Trinidad & Tobago, and Australia.
Source: openFDA Enforcement API
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