Psychology Board Complaint Investigation Workflow Chart
Summary
The Florida Board of Psychology published an enforcement process flowchart outlining complaint investigation procedures. The chart depicts the workflow from initial complaint receipt through the Consumer Services Unit, Investigative Services Unit, Prosecution Services Unit, and potential administrative hearings before the State Surgeon General, concluding with final orders and appeal procedures.
What changed
The flowchart illustrates the complaint investigation process for Florida-licensed psychologists, detailing decision points including whether complaints warrant desk or field investigation, probable cause determination, mediation eligibility, and whether emergency action is required.\n\nPsychologists and their legal representatives may use this chart to understand the enforcement pathway, including case closure options, settlement procedures, formal hearing requirements, and appeal rights to the District Court of Appeal. The chart distinguishes confidential investigative stages from public disciplinary proceedings.
Archived snapshot
Apr 18, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Enforcement Process KEY: Red Line = Confidential Process, Green Line = Public Process
Closed as Legally Case ClosedNon-Sufficient NONO Deemed Board- Becomes Final Disputed? Citation Issued YESLegally Authorized YES YES OrderSufficient? Citation? NO Mediation? YES Case ClosedComplaint CSU Analyzes ReceivedComplaint NOConsumer Services Unit (CSU)Prosecution Services Unit (PSU)Regulatory Board Investigation CSU Completes NO Requires Desk Investigation Fieldwork? YES ISU Prepares ISU Investigates Investigative Complaint ReportInvestigative Services Unit (ISU) Emergency Action Complaint Signed by State Case Settled or Formal Dismissed Surgeon General Hearing Conducted NO YES YES Administrative Emergency Administrative PSU Receives Attorney Reviews Probable Cause Complaint Timely Filed Timely Filed Formal Hearing NO Action NO Complaint Filed YES Complaint Complaint Found? Presented to Non-Dispute? Dispute? Waived NO Needed? with Department Licensee YES Final Order Full Board Action Imposing Appeal Procedures to Appealed? and Disposition Discipline Filed District Court of Appeal YES with Department
NO
Monitor for Closed(CMU)ComplianceCompliance Management Unit
Related changes
Get daily alerts for FL Psychology Board
Daily digest delivered to your inbox.
Free. Unsubscribe anytime.
Source
About this page
Every important government, regulator, and court update from around the world. One place. Real-time. Free. Our mission
Source document text, dates, docket IDs, and authority are extracted directly from FL Psychology Board.
The summary, classification, recommended actions, deadlines, and penalty information are AI-generated from the original text and may contain errors. Always verify against the source document.
Classification
Who this affects
Taxonomy
Browse Categories
Get alerts for this source
We'll email you when FL Psychology Board publishes new changes.
Subscribed!
Optional. Filters your digest to exactly the updates that matter to you.