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CW Advisors Data Breach Notification

Favicon for www.mass.gov Massachusetts - Breach Notification Letters (Mar 2026)
Published March 26th, 2026
Detected March 28th, 2026
Email

Summary

CW Advisors, LLC is notifying affected individuals in Massachusetts about a data security incident that compromised their names and Social Security numbers. The company is offering two years of complimentary credit monitoring and identity theft protection services to mitigate potential harm.

What changed

CW Advisors, LLC has issued a data breach notification to individuals whose names and Social Security numbers were compromised in a data security incident. The notice, dated March 26, 2026, informs affected parties of the breach and provides details on how to enroll in complimentary credit monitoring and identity theft protection services offered for two years. The company advises vigilance against fraud and identity theft and offers resources for additional protective steps.

Affected individuals must enroll in the credit monitoring service by June 30, 2026, using the provided activation code and website. The services include credit monitoring, SSN monitoring, dark web monitoring, change of address monitoring, credit freeze assistance, personal info protection, identity restoration assistance, and up to $1 million in identity theft insurance and unauthorized electronic funds transfer reimbursement. Compliance officers should ensure affected employees or customers are aware of this notification and the enrollment deadline.

What to do next

  1. Inform affected individuals of the data breach and the enrollment deadline for credit monitoring.
  2. Ensure individuals understand the enrollment process and available services.
  3. Review internal data security protocols to prevent future incidents.

Source document (simplified)

March 26, 2026 Dear , CW Advisors, LLC is writing to make you aware of a data security incident that involved your name and Social Security number. This notice explains some additional steps you may consider taking in response. We are offering you two years of complimentary credit monitoring. This service is available at no cost to you and enrolling will not affect your credit score. For more information about the service and enrollment instructions, please see the pages that follow this letter. We remind you it is always advisable to be vigilant for incidents of fraud or identity theft by reviewing your account statements and free credit reports for any unauthorized activity over the next 12 to 24 months. Please also review the enclosed Additional Steps You

Can Take, which contains information about what you can do to safeguard against possible misuse of your

information. We apologize for any concern or inconvenience this may cause. We have taken, and will continue to take, steps to enhance the security of our email environment. If you have any questions about this incident, please contact , Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern, excluding some major U.S. holidays. Sincerely, CW Advisors

Activation Code: Enrollment Deadline: June 30, 2026 Coverage Length: 24 Months Epiq - Privacy Solutions ID 1B Credit Monitoring - Plus How To Enroll:

  1. Visit www.privacysolutionsid.com and click “Activate Account”
  2. Enter the following activation code, and complete the enrollment form
  3. Complete the identity verification process
  4. You will receive a separate email from noreply@privacysolutions.com confirming your account has been set up
    successfully and will include an Access Your Account link in the body of the email that will direct you to the log- in page

  5. Enter your log-in credentials

  6. You will be directed to your dashboard and activation is complete!
    Product Features: 1-Bureau Credit Monitoring with Alerts

Monitors your credit file(s) for key changes, with alerts such as credit inquiries, new accounts, and public records. VantageScore® 3.0 Credit Score and Report 1 1-Bureau VantageScore® 3.0 (annual) and 1-Bureau Credit Report. SSN Monitoring (High Risk Transaction Monitoring, Real-Time Authentication Alerts, Real-Time Inquiry Alerts) Detect and prevent common identity theft events outside of what is on your credit report. Real-time monitoring of SSNs across situations like loan applications, employment and healthcare records, tax filings, online document signings and payment platforms, with alerts. Dark Web Monitoring Scans millions of servers, online chat rooms, message boards, and websites across all sides of the web to detect fraudulent use of your personal information, with alerts. Change of Address Monitoring Monitors the National Change of Address (NCOA) database and the U.S. Postal Service records to catch unauthorized changes to users’ current or past addresses. Credit Protection 3-Bureau credit security freeze assistance with blocking access to the credit file for the purposes of extending credit (with certain exceptions). Personal Info Protection Helps users find their exposed personal information on the surface web—specifically on people search sites and data brokers – so that the user can opt out/remove it. Helps protect members from ID theft, robo calls, stalkers, and other privacy risks. Identity Restoration & Lost Wallet Assistance Dedicated ID restoration specialists who assist with ID theft recovery and assist with canceling and reissuing credit and ID cards. Up to $1M Identity Theft Insurance 2 Provides up to $1,000,000 ($0 deductible) Identity Theft Event Expense Reimbursement Insurance on a discovery basis. This insurance aids in the recovery of a stolen identity by helping to cover expenses normally associated with identity theft. Unauthorized Electronic Funds Transfer- UEFT 2 Provides up to $1,000,000 ($0 deductible) Unauthorized Electronic Funds Transfer Reimbursement. This aids in the recovery of stolen funds resulting from fraudulent activity (occurrence based). If you need assistance with the enrollment process or have questions regarding Epiq – Privacy Solutions ID 1B Credit Monitoring - Plus, please call directly at 866.675.2006, Monday-Friday 9:00 a.m. to 5:30 p.m., ET.

1 The credit scores provided are based on the VantageScore® 3.0 model. For three-bureau VantageScore® credit scores, data from Equifax®, Experian®, and TransUnion® are used respectively. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness. 2 Identity Theft Insurance is underwritten by insurance company subsidiaries or affiliates of American International Group, Inc. or American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions, and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.

ADDITIONAL STEPS YOU CAN TAKE

You may obtain a copy of your credit report, free of charge, once every 12 months from each of the three nationwide credit reporting companies. To order your annual free credit report, please visit www.annualcreditreport.com or call toll free at 1-877-322-8228. Contact information for the three nationwide credit reporting companies is as follows:

 Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-888-378-4329  Experian, PO Box 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742  TransUnion, PO Box 1000, Chester, PA 19016, www.transunion.com, 1-800-916-8800

If you believe you are the victim of identity theft or have reason to believe your personal information has been misused, you should immediately contact the Federal Trade Commission and/or the Attorney General’s office in your state. You can obtain information from these sources about steps an individual can take to avoid identity theft as well as information about fraud alerts and security freezes. You should also contact your local law enforcement authorities and file a police report. Obtain a copy of the police report in case you are asked to provide copies to creditors to correct your records. Contact information for the Federal Trade Commission is as follows:

 Federal Trade Commission, Consumer Response Center, 600 Pennsylvania Avenue NW, Washington, DC

20580, 1-877-IDTHEFT (438-4338), www.identitytheft.gov Massachusetts: Under Massachusetts law, you have the right to file and obtain a copy of a police report. You also have the right to request a security freeze, as described above. You may contact and obtain information from your state attorney general at: Office of the Massachusetts Attorney General, One Ashburton Place, Boston, MA 02108, 1-617- 727-8400, www.mass.gov/ago/contact-us.html

Fraud Alerts and Credit or Security Freezes: Fraud Alerts: There are two types of general fraud alerts you can place on your credit report to put your creditors on

notice that you may be a victim of fraud—an initial alert and an extended alert. You may ask that an initial fraud alert be placed on your credit report if you suspect you have been, or are about to be, a victim of identity theft. An initial fraud alert stays on your credit report for one year. You may have an extended alert placed on your credit report if you have already been a victim of identity theft with the appropriate documentary proof. An extended fraud alert stays on your credit report for seven years. To place a fraud alert on your credit reports, contact one of the nationwide credit bureaus. A fraud alert is free. The credit bureau you contact must tell the other two, and all three will place an alert on their versions of your report. For those in the military who want to protect their credit while deployed, an Active Duty Military Fraud Alert lasts for one year and can be renewed for the length of your deployment. The credit bureaus will also take you off their marketing lists for pre-screened credit card offers for two years, unless you ask them not to.

Credit or Security Freezes: You have the right to put a credit freeze, also known as a security freeze, on your credit

file, free of charge, which makes it more difficult for identity thieves to open new accounts in your name. That is because most creditors need to see your credit report before they approve a new account. If they cannot see your report, they may not extend the credit.

How do I place a freeze on my credit reports? There is no fee to place or lift a security freeze. Unlike a fraud alert, you

must separately place a security freeze on your credit file at each credit reporting company. For information and instructions to place a security freeze, contact each of the credit reporting agencies at the addresses below:

 Equifax Security Freeze, PO Box 105788, Atlanta, GA 30348, www.equifax.com  Experian Security Freeze, PO Box 9554, Allen, TX 75013, www.experian.com  TransUnion Security Freeze, PO Box 160, Woodlyn, PA 19094, www.transunion.com

You will need to supply your name, address, date of birth, Social Security number and other personal information. After receiving your freeze request, each credit bureau will provide you with a unique PIN (personal identification number) or password. Keep the PIN or password in a safe place. You will need it if you choose to lift the freeze.

How do I lift a freeze? A freeze remains in place until you ask the credit bureau to temporarily lift it or remove it

altogether. If the request is made online or by phone, a credit bureau must lift a freeze within one hour. If the request is made by mail, then the bureau must lift the freeze no later than three business days after getting your request. If you opt for a temporary lift because you are applying for credit or a job, and you can find out which credit bureau the business will contact for your file, you can save some time by lifting the freeze only at that particular credit bureau. Otherwise, you need to make the request with all three credit bureaus.

Classification

Agency
MA AG
Published
March 26th, 2026
Compliance deadline
June 30th, 2026 (94 days)
Instrument
Notice
Legal weight
Binding
Stage
Final
Change scope
Substantive

Who this affects

Applies to
Consumers
Industry sector
5231 Securities & Investments
Activity scope
Data Breach Notification
Geographic scope
Massachusetts US-MA

Taxonomy

Primary area
Consumer Protection
Operational domain
Compliance
Topics
Data Privacy Cybersecurity

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