SSA Information Collection for OMB Clearance
Summary
The Social Security Administration (SSA) is seeking public comment on a revision to an existing information collection package related to the selection of representative payees. Comments are due by April 27, 2026, to ensure consideration.
What changed
The Social Security Administration (SSA) has published a notice seeking public comment on a revision to an information collection package (OMB control number 0960-0014) concerning the selection of representative payees for Social Security beneficiaries and SSI recipients. This notice is part of the agency's compliance with the Paperwork Reduction Act of 1995 and indicates that the SSA will submit the revised collection to the Office of Management and Budget (OMB) within 60 days. The current information collection is used to gather details from individuals, private sector businesses, and government institutions applying to become representative payees.
Regulated entities and interested parties are encouraged to submit comments by April 27, 2026, regarding the accuracy of the burden estimate, the utility of the information, and potential ways to minimize respondent burden. Comments can be submitted via mail, email, fax, or through the regulations.gov portal. The SSA is particularly interested in feedback on enhancing the quality and clarity of the information collected and exploring automated collection techniques. Failure to submit comments by the deadline may result in them not being considered by the SSA or OMB.
What to do next
- Review the SSA's proposed information collection for representative payee selection.
- Submit comments on the information collection by April 27, 2026, addressing burden estimates, utility, and clarity.
- Monitor the SSA's submission to OMB and subsequent OMB review process.
Source document (simplified)
Content
The Social Security Administration (SSA) publishes a list of information collection packages requiring clearance by the Office
of Management and Budget (OMB) in compliance with Public Law 104-13, the Paperwork Reduction Act of 1995, effective October
1, 1995. This notice includes extensions and revisions of OMB-approved information collections.
SSA is soliciting comments on the accuracy of the agency's burden estimate; the need for the information; its practical utility;
ways to enhance its quality, utility, and clarity; and ways to minimize burden on respondents, including the use of automated
collection techniques or other forms of information technology. Mail, email, or fax your comments and recommendations on the
information collection(s) to the OMB Desk Officer and SSA Reports Clearance Officer at the following addresses or fax numbers.
(OMB) Office of Management and Budget, Attn: Desk Officer for SSA
(SSA) Social Security Administration, OLCA, Attn: Reports Clearance
Director, Mail Stop 3253 Altmeyer, 6401 Security Blvd., Baltimore, MD 21235, Fax: 833-410-1631, Email address: *OR.Reports.Clearance@ssa.gov*
Or you may submit your comments online through https://www.reginfo.gov/public/do/PRAmain by clicking on Currently under Review—Open for Public Comments and choosing to click on one of SSA's published items.
Please reference Docket ID Number [SSA-2026-0034] in your submitted response.
I. The information collections below are pending at SSA. SSA will submit them to OMB within 60 days from the date of this
notice. To be sure we consider your comments, we must receive them no later than April 27, 2026. Individuals can obtain copies
of the collection instrument by writing to the above email address.
1. Request to be Selected as a Payee—20 CFR 404.2010-404.2055, 416.601-416.665—0960-0014. SSA requires an individual applying to be a representative payee for a Social Security beneficiary or Supplemental Security
Income (SSI) recipient to complete Form SSA-11-BK or supply the same information to a field office technician. SSA obtains
information from applicant payees regarding their relationship to the beneficiary, personal qualifications; concern for the
beneficiary's well-being; and intended use of benefits if appointed as payee. The respondents are individuals, private sector
businesses and institutions, and State and local government institutions and agencies applying to become representative payees.
Type of Request: Revision of an OMB approved information collection.
| Modality of
collection | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
annualburden(hours) | Average
theoreticalhourlycost amount(dollars) * | Average wait time in field
office orteleservicecenters(minutes) ** | |
| --- | --- | --- | --- | --- | --- | --- | |
| Individuals/Households (90%) | | | | | | | |
| Representative Payee System (RPS) | 1,438,668 | 1 | 12 | 287,734 | 32.66 | * 37 | |
| Paper Version | 70,804 | 1 | 12 | 14,161 | 32.66 | | |
| Total | 1,509,472 | | | 301,895 | | | |
| Private Sector (9%) | | | | | | | |
| Representative Payee System (RPS) | 144,427 | 1 | 12 | 28,885 | * 18.95 | * 37 | |
| Paper Version | 7,080 | 1 | 12 | 1,416 | 18.95 | | |
| Total | 151,507 | | | 30,301 | | | |
| State/Local/Tribal Government (1%) | | | | | | | |
| Representative Payee System (RPS) | 16,048 | 1 | 12 | 3,210 | * 22.64 | * 37 | |
| Paper Version | 352 | 1 | 12 | 70 | 22.64 | | |
| Total | 16,400 | 1 | 12 | 3,280 | * 22.64 | | |
| Grand Total | 1,677,379 | | | 335,576 | | | |
| * We based these figures on the hourly mean wages of U.S. workers; Personal Care and Service Workers; and Social and Human
Service Assistances, as reported by Bureau of Labor Statistics data (Occupational Employment and Wage Statistics). | | | | | | | |
| * We based this figure on the average combined FY 2026 wait times for field offices (21 minutes) and for teleservice centers
(53 minutes which includes the average speed of answer of 12 minutes as well as the average 41-minute wait time for a call
back from an SSA technician), based on SSA's current management information data. This figure reflects both data from our
systems and the data posted on our public facing website (Social Security performance | SSA) on the date we drafted this document.
As the figures fluctuate daily, the wait times may be different on the website than they appear here. We continue to monitor
our website and management information data on call back times to ensure we report updated figures when possible. | | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
2. Certificate of Responsibility for Welfare and Care of Child Not in Applicant's Custody—20 CFR 404.330, 404.339-404.341
and 404.348-404.349—0960-0019. SSA uses Form SSA-781 to determine if non-custodial parents who file for spouse, mother's, father's, or surviving divorced
mother's or father's benefits based on having a child in their care, meet the child-in-care requirements. The child-in-care
provision requires claimants to have an entitled child under age 16 or disabled in their care. The respondents are applicants
for spouse's; mother's; father's; or surviving divorced mother's or father's Social Security benefits.
Type of Request: Revision of an OMB-approved information collection.
| Modality of
collection | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
annualburden(hours) | Average
theoreticalhourlycost amount(dollars) * | Average wait time in field
office orteleservicecenters(minutes) ** | |
| --- | --- | --- | --- | --- | --- | --- | |
| SSA-781 | 478 | 1 | 5 | 40 | 32.66 * | 37 ** | |
| We based this figure on average U.S. citizen's hourly salary, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | | |
| * We based this figure on the average combined FY 2026 wait times for field offices (21 minutes) and for teleservice centers
(53 minutes which includes the average speed of answer of 12 minutes as well as the average 41-minute wait time for a call
back from an SSA technician), based on SSA's current management information data. This figure reflects both data from our
systems and the data posted on our public facing website (Social Security performance | SSA) on the date we drafted this document.
As the figures fluctuate daily, the wait times may be different on the website than they appear here. We continue to monitor
our website and management information data on call back times to ensure we report updated figures when possible. | | | | | | | |
| *** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
3. Representative Payee Evaluation Report—20 CFR 404.2065 & 416.665—0960-0069. Sections 205(j) and 1631(a)(2) of the Act state that SSA may authorize payment of Social Security benefits or SSI payments
to a representative payee on behalf of individuals unable to manage, or direct the management of, those funds themselves.
SSA requires appointed representative payees to report once each year on how they used or conserved those funds. When a representative
payee fails to adequately report to SSA, SSA conducts a face-to-face interview with the payee and completes Form SSA-624-F5,
Representative Payee Evaluation Report, to determine the continued suitability of the representative payee to serve as a payee.
In addition to interviewing the representative payee, we also interview the recipient, and custodian (if other than the payee),
to confirm the information the payee provides, and to ensure the payee is meeting the recipient's current needs. However,
we do not require the interviews to be face-to-face with non-representative payees. The respondents are individuals or organizations
serving as representative payees for individuals receiving Title II benefits or Title XVI payments, and who fail to comply
with SSA's statutory annual reporting requirement, and the recipients for whom they act as payee.
Type of Request: Revision of an OMB-approved information collection.
| Modality of collection | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
annualburden(hours) | Average
theoreticalhourlycost amount(dollars) * | Average wait time in field
office(minutes) | Total annual
opportunity cost(dollars) **** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| SSA-624-F5 (Individuals) | 6,453 | 1 | 30 | 3,227 | 32.66 | *21 | *179,173 |
| SSA-624-F5 (State and Local Government) | 38 | 1 | 30 | 19 | * 22.64 | * 53 | ** 1,200 |
| SSA-624-F5 (Businesses) | 260 | 1 | 30 | 130 | 18.27 | * 53 | * 6,577 |
| Totals | 6,751 | | | 3,376 | | | * 186,950 |
| We based these figures on the average U.S. worker's hourly wages; State and Local Government Social and Human Services Assistants;
and Personal Care and Service Workers (Occupational Employment and Wage Statistics), as reported by Bureau of Labor Statistics
data. | | | | | | | |
| * We based these figures on the average FY 2026 wait times for field offices (21 minutes) and for teleservice centers (53
minutes which includes the average speed of answer of 12 minutes as well as the average 41-minute wait time for a call back
from an SSA technician), based on SSA's current management information data. This figure reflects both data from our systems
and the data posted on our public facing website (Social Security performance | SSA) on the date we drafted this document.
As the figures fluctuate daily, the wait times may be different on the website than they appear here. We continue to monitor
our website and management information data on call back times to ensure we report updated figures when possible. | | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
4. Advanced Notice of Termination of Child's Benefits & Student's Statement Regarding School Attendance—20 CFR 404.350-404.352,
404.367-404.368—0960-0105. SSA collects information on Forms SSA-1372-BK and SSA-1372-BK-FC to determine whether children of an insured worked meet the
eligibility requirements for student benefits. The data we collect allows SSA to determine student entitlement and assess
whether to terminate benefits. SSA uses the SSA-1372-BK for domestic student claimants and the SSA-1372-BK-FC for student
claimants living and attending school outside the United States. The respondents are student claimants for Social Security
benefits, their respective schools and, in some cases, their representative payees.
Type of Request: Revision of an OMB-approved information collection.
SSA-1372-BK
| Type of respondent | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Average wait
time in fieldoffice(minutes) ** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-1372-BK (Students who return the form in-person) | 8,063 | 1 | 15 | 2,016 | 14.27 | * 21 |
| SSA-1372-BK (Students who return the form by mail) | 198,351 | 1 | 15 | 49,588 | 14.27 | |
| SSA-1372-BK State/Local/Tribal Government (Certifying school officials) | 216,593 | 1 | 10 | 36,099 | * 47.82 | |
| SSA-1372-BK (Rep Payees who return the form in-person) | 397 | 1 | 15 | 99 | * 32.66 | * 21 |
| SSA-1372-BK (Rep Payees who return the form by mail) | 9,782 | 1 | 15 | 2,446 | * 32.66 | |
| Totals | 433,186 | | | 90,248 | | |
SSA-1372-BK-FC
| Type of respondent | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunity cost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-1372-BK-FC (Students) | 831 | 1 | 15 | 208 | 14.27 | * 2,968 |
| SSA-1372-BK-FC State/Local/Tribal Government (Certifying school officials) | 871 | 1 | 10 | 145 | * 39.01 | * 5,656 |
| SSA-1372-BK-FC (Representative payees) | 40 | 1 | 15 | 10 | * 32.66 | * 327 |
| Totals | 1,742 | | | 363 | | * 8,951 |
| Grand Total | 434,928 | | | 90,611 | | * 2,599,556 |
| * We based these figures on average DI hourly wages for single students based on SSA's current FY 2026 data (Effect of COLA
on Average Social Security Benefits); Education Administrator's hourly wages; and representative payee's hourly wages, as
reported by Bureau of Labor Statistics (Occupational Employment and Wage Statistics). | | | | | | |
| * We based this figure on the average FY 2026 wait time for field offices (21 minutes), based on SSA's current management
information data. This figure reflects both data from our systems and the data posted on our public facing website (Social
Security performance | SSA) on the date we drafted this document. As the figures fluctuate daily, the wait times may be different
on the website than they appear here. We continue to monitor our website and management information data on call back times
to ensure we report updated figures when possible. | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | |
5. Vocational Rehabilitation Provider Claim—20 CFR 404.2108(b), 404.2117(c)(1) & (2), 404.2101(b)&(c), 404.2121(a), 416.2208(b),
416.2217(c)(1) & (2), 416.2201(b) & (c), 416.2221(a)—0960-0310. State vocational rehabilitation (VR) agencies submit Form SSA-199 to SSA to obtain reimbursement of costs incurred for providing
VR services. SSA requires state VR agencies to submit reimbursement claims for the following categories:
(1) claiming reimbursement for VR services provided; (2) certifying adherence to cost containment policies and procedures;
and (3) preparing causality statements. The respondents provide the information requested through a web-based Secure Ticket
Portal, in lieu of submitting forms. This Portal allows VRs to retrieve reports, and enter and submit information electronically,
minimizing the use of the paper form to SSA for consideration and approval of the claim for reimbursement of costs incurred
for SSA beneficiaries. SSA uses the information on the SSA-199, along with the written documentation, to determine whether,
and how much, to pay State VR agencies under SSA's VR program. Respondents are State VR agencies offering vocational and employment
services to Social Security and SSI recipients.
Type of Request: Revision of an OMB-approved information collection.
| Modality of
completion | Number of
respondents | Frequency of
response | Number of
responses | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunity cost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| a. Claiming Reimbursement on SSA-199—20 CFR 404.2108(b) & 416.2208(b) | 78 | 303 | 23,634 | 23 | 9,060 | 19.06 | * 172,684 |
| b. Certifying Adherence to Cost Containment Policy and Procedures—20 CFR 404.2117(c)(1) & (2), 416.2217(c)(1) & (2) & 34 CFR
361 | 78 | 1 | 78 | 60 | 78 | 19.06 | * 1,487 |
| c. Preparing Causality Statements—20 CFR 404.2121(a), 404.2101(a), 416.2201(a), & 416.2221(a) | 78 | 3 | 234 | 100 | 390 | 19.06 | * 7,443 |
| Totals | 234 | | 23,946 | | 9,528 | 48.06 | * 181,614 |
| We based this figure on the average Healthcare Support Occupations, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | | |
6. Request for Social Security Statement—20 CFR 404.810—0960-0466. Section 205(c)(2)(A) of the Social Security Act (Act) requires the Commissioner of SSA to establish and maintain records of
wages paid to, and amounts of self-employment income derived by each individual, as well as the periods in which such wages
were paid, and such income derived. An individual may complete and mail Form SSA-7004 to SSA to obtain a Statement of Earnings
or Quarters of Coverage, or they may access their statement online using my Social Security. SSA uses the information from Form SSA-7004 to identify a respondent's Social Security earnings records;
extract posted earnings information; calculate potential benefit estimates; produce the resulting Social Security statements;
and mail them to the requesters. The respondents are Social Security number (SSN) holders requesting information about their
Social Security earnings records and estimates of their potential benefits.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-7004 | 21,155 | 1 | 5 | 1,763 | 32.66 * | 57,580 ** |
| We based this figure on the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
7. Medical Report on Adult with Allegation of Human Immunodeficiency Virus Infection; Medical Report on Child with Allegation
of Human Immunodeficiency Virus Infection—20 CFR 416.933-416.934—0960-0500. Section 1631(e)(i) of the ACT authorizes the Commissioner of SSA to gather information to make a determination about an applicant's
claim for SSI payments. Section 1631(a)(4) of the Act provides that the Commissioner may pay SSI payments to an applicant
for a period not exceeding six months prior to the determination of the individual's disability, if the individual is presumptively
disabled and is determined to be otherwise eligible for benefits; this procedure is called Presumptive Disability (PD). SSA
uses Forms SSA-4814 and SSA-4815 to collect information necessary to determine if an individual with human immunodeficiency
virus infection, who is applying for SSI disability benefits, meets the requirements for PD. The respondents are the medical
sources of the applicants for SSI disability payments.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-4814 | 816 | 1 | 11 | 150 | 19.06 | * 2,859 |
| SSA-4815 | 24 | 1 | 13 | 5 | 19.06 | * 95 |
| Totals | 840 | | | 155 | | * 2,954 |
| * We based this figure on the average Healthcare Support Occupations, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
8. Employer Verification of Records for Children Under Age 7—20 CFR 404.801-404.803, 404.821-404.822—0960-0505. To ensure we credit the correct person with the reported earnings, SSA verifies wage reports for children under age seven
with the children's employers before posting to the earnings record. SSA uses form SSA-L3231, Request for Employer Information
for this purpose. SSA technicians mail the form to the employer(s) and request they complete it and mail it back to the appropriate
processing center. The respondents are employers who report earnings for children under age seven.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-L3231 | 15,923 | 1 | 15 | 3,981 | 32.66 | * 130,019 |
| We based this figure on the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
9. Disability Case Development Information Collections By State Disability Determination Services On Behalf of SSA—20 CFR
404.1503a, 404.1512, 404.1513, 404.1514, 404.1517, 404.1519; 20 CFR 404.1613, 404.1614, 404.1624; 20 CFR 416.903a, 416.912,
416.913, 416.914, 416.917, 416.919 and 20 CFR 416.1013, 416.1014, 416.1024—0960-0555. State Disability Determination Services (DDS) collect the information necessary to administer the Social Security Disability
Insurance and SSI programs. They collect medical evidence from consultative examination (CE) sources; credential information
from CE source applicants; and medical evidence of record (MER) from claimants' medical sources. The DDSs collect information
from claimants regarding medical appointments, pain, symptoms, and impairments. The respondents are medical providers, other
sources of MER, and disability claimants.
Type of Request: Revision of an OMB-approved information collection.
CE Collections
There are four CE information collections: (a) Medical evidence about claimants' medical condition(s) that DDS's use to make
disability determinations when the claimant's own medical sources cannot or will not provide the required information, and
proof of credentials from CE providers; (b) CE appointment letters; (c) CE claimant reports sent to claimants' doctors; and
(d) One-time CE claimant telehealth call script/letter; (e) CE Claimant Telehealth CE Call Script/Letter; and (f) CE Claimant
Text and Email CE Reminder Call Script/Letter.
(a) Medical Evidence and Credentials From CE Providers
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| CE Paper Submissions | 81,909 | 1 | 30 | 40,955 | 50.59 | * 2,071,913 |
| CE Electronic Submissions | 2,327,217 | 1 | 10 | 387,870 | 50.59 | * 19,622,343 |
| CE Credentials | 4,000 | 1 | 15 | 1,000 | 50.59 | * 50,590 |
| Totals | 2,413,126 | | | 429,825 | | ** 21,744,846 |
| * We based this figure on average Healthcare Practitioners and Technical Occupations hourly salary, as reported by Bureau
of Labor Statistics (Occupational Employment and Wage Statistics). | | | | | | |
(b) CE Appointment Letters and (c) CE Claimants' Report to Medical Providers
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| (b) CE Appointment Letters | 3,065,444 | 1 | 5 | 255,454 | 14.27 | * 3,645,329 |
| (c) CE Claimants Report to Medical Providers | 98,340 | 1 | 5 | 8,195 | 14.27 | * 116,943 |
| Totals | 3,163,784 | | | 263,649 | | ** 3,762,272 |
| * We based these figures on average DI hourly wages for single students based on SSA's current FY 2026 data (Effect of COLA
on Average Social Security Benefits). | | | | | | |
(d) Travel Time to and Completion of CE
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| Claimants travel time to and completion of CE | 1,687,077 | 1 | 60 | 1,687,077 | 14.27 | * 24,074,589 |
| * We based these figures on average DI hourly wages for single students based on SSA's current FY 2026 data (Effect of COLA
on Average Social Security Benefits). | | | | | | |
(e) CE Claimant Telehealth CE Call Script/Letter
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| CE Claimant Telehealth Call Script/Letter | 165,000 | 1 | 5 | 13,750 | 214.27 | * 196,213 |
| * We based these figures on average DI hourly wages for single students based on SSA's current FY 2026 data (Effect of COLA
on Average Social Security Benefits). | | | | | | |
(f) CE Claimant Text and Email CE Reminder Call Script/Letter
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| CE Claimant Text and Email Reminder Call Script/Letter | 1,175,536 | 1 | 4 | 78,369 | 14.27 | * 1,118,326 |
| * We based these figures on average DI hourly wages for single students based on SSA's current FY 2026 data (Effect of COLA
on Average Social Security Benefits). | | | | | | |
Category II MER Collections
The DDS's collect MER information from the claimant's medical sources to determine a claimant's physical or mental status
prior to making a disability determination.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| Paper Submissions | 1,444,747 | 1 | 20 | 481,582 | 50.59 | * 23,631,228 |
| Electronic Submissions | 12,659,061 | 1 | 12 | 2,531,812 | 50.59 | * 124,236,015 |
| Totals | 14,103,808 | | | 3,013,394 | | ** 147,867,243 |
| * We based this figure on average Healthcare Practitioners and Technical Occupations hourly salary, as reported by Bureau
of Labor Statistics (Occupational Employment and Wage Statistics). | | | | | | |
Category III—Symptoms/Impairment/Other Information
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| Seizure Questionnaire—Adult | 54,372 | 1 | 20 | 18,124 | 14.27 | * 258,629 |
| Seizure Witness Questionnaire—Adult | 8,765 | 1 | 20 | 2,922 | 32.66 | * 95,422 |
| Headache Questionnaire—Adult | 50,839 | 1 | 20 | 16,946 | 14.27 | * 241,824 |
| Request for Third Party | 126,577 | 1 | 5 | 10,548 | 14.27 | * 150,520 |
| Totals | 240,553 | | | 48,540 | | ** 746,395 |
| * We based these figures on average DI hourly wages for single students based on SSA's current FY 2026 data (Effect of COLA
on Average Social Security Benefits), and the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics
(Occupational Employment and Wage Statistics). | | | | | | |
Grand Total
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunitycost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| Totals | 22,948,884 | | | 5,534,604 | | * 199,509,884 |
| * These figures do not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
10. Employer Reports of Special Wage Payments—20 CFR 404.428-404.429—0960-0565. SSA collects information on the SSA-131 to prevent earnings-related overpayments, and to avoid erroneous withholding of
benefits. SSA field offices and program service centers also use Form SSA-131 for awards and post-entitlement events requiring
special wage payment verification from employers. While we need this information to ensure the correct payment of benefits,
we do not require employers to respond. The respondents are large and small businesses that make special wage payments to
retirees.
Type of Request: Revision of an OMB-approved information collection.
| Modality of
completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Average wait
time infield office(minutes) ** | Total annual
opportunity cost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Paper Version: SSA-131 (without #6) | 26,854 | 1 | 20 | 8,951 | 45.15 | * 21 | ** 828,503 |
| Paper Version: SSA-131 (#6 only) | 271 | 1 | 2 | 9 | * 45.15 | * 21 | ** 4,696 |
| Electronic Version: Business Services Online Special Wage Payments | 90,023 | 1 | 5 | 7,502 | * 45.15 | | * 338,715 |
| Totals | 117,148 | | | 16,462 | | | * 1,171,914 |
| * We based this figure on average Budget Analysts hourly salary, as reported by Bureau of Labor Statistics data, at: (Occupational
Employment and Wage Statistics). | | | | | | | |
| * We based this figure on the average FY 2026 wait time for field offices (21 minutes), based on SSA's current management
information data. This figure reflects both data from our systems and the data posted on our public facing website (Social
Security performance | SSA) on the date we drafted this document. As the figures fluctuate daily, the wait times may be different
on the website than they appear here. We continue to monitor our website and management information data on call back times
to ensure we report updated figures when possible. | | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete. | | | | | | | |
11. Complaint Form for Allegations of Discrimination in Programs or Activities Conducted by the Social Security Administration—0960-0585. SSA uses Form SSA-437 to investigate and formally resolve complaints of discrimination based on disability, race, color, national
origin (including limited English language proficiency), sex (including sexual orientation and gender identity), age, religion,
or retaliation for having participated in a proceeding under this administrative complaint process in connection with an SSA
program or activity. Individuals who believe SSA discriminated against them on any of the above bases may file a written complaint
of discrimination. SSA uses the information to: (1) identify the complaint; (2) identify the alleged discriminatory act; (3)
establish the date of such alleged action; (4) establish the identity of any individual(s) with information about the alleged
discrimination; and (5) establish other relevant information that would assist in the investigation and resolution of the
complaint. Respondents are individuals who believe SSA, or SSA employees, contractors, or agents, discriminated against them
in connection with programs or activities conducted by SSA.
Type of Request: Revision on an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunity cost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-437 | 600 | 1 | 60 | 600 | 23.47 | * 14,082 |
| We based this figure by averaging both the average DI payments based on SSA's current FY 2026 data (Effect of COLA on Average
Social Security Benefits), and the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
12. Private Printing and Modification of Prescribed Application and Other Forms—20 CFR 422.527—0960-0663. 20 CFR 422.527 of the Code of Federal Regulations requires a person, institution, or organization (third-party entities) to
obtain approval from SSA prior to reproducing, duplicating, or privately printing any application or other form the agency
owns. To obtain SSA's approval, entities must make their requests in writing using their company letterhead, providing the
required information set forth in the regulation. SSA uses the information to: (1) ensure requests comply with the law and
regulations, and (2) process requests from third-party entities who want to reproduce, duplicate, or privately print any SSA
application or other SSA form. SSA employees review the requests and provide approval via email or mail to the third-party
entities. The respondents are third-party entities who submit a request to SSA to reproduce, duplicate, or privately print
an SSA-owned form.
Type of Request: Extension of an OMB-approved information collection.
| Modality of
completion | Number of
respondents | Frequency of
response | Number of
responses | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunity cost(dollars) ** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| 20 CFR 422.527 | 10 | 15 | 150 | 10 | 25 | 18.95 | * 474 |
| We based this figure on the average Personal Care and Service occupations hourly wages, as reported by Bureau of Labor Statistics
data (Occupational Employment and Wage Statistics). | | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | | |
13. International Direct Deposit—31 CFR 210—0960-0686. SSA's International Direct Deposit (IDD) Program allows beneficiaries living abroad to receive their payments via direct deposit
to an account at a financial institution outside the United States. SSA uses Form SSA-1199—(Country) to enroll Title II beneficiaries
residing abroad in IDD, and to obtain the direct deposit information for foreign accounts. Routing account number information
varies slightly for each foreign country, so we use a variation of the Treasury Department's Form SF-1199A for each country.
The respondents are Social Security beneficiaries residing abroad who want SSA to deposit their Title II benefit payments
directly to a foreign financial institution.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Total annual
opportunity cost(dollars) ** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-1199—(Country) | 54,720 | 1 | 5 | 4,560 | 32.66 | * 148,930 |
| We based this figure on the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
14. Letter to Custodian of Birth Records—20 CFR 404.704, and 422.103-422.110—0960-0693. When individuals need help in obtaining evidence of their age in connection with SSN card applications and claims for benefits,
SSA prepares the SSA-L706, Letter to Custodian of Birth Records. SSA uses Form SSA-L706 to verify the proof of age when an
SSN applicant submits a birth record that is deemed questionable in the Social Security Number Application Process (SSNAP)
system. In most of the cases, we verify birth records (i.e., birth certificates) with the custodian of the record or issuing entity before processing the SSN card application via an online
query such as the Electronic Verification of Vital Events (EVVE) or SSA-approved online access to State vital records. However,
when the applicant submits alternative evidence to request an original SSN card or to correct a date of birth (DOB) that SSA
cannot verify via an online query (i.e., the custodian/issuing entity of the birth record is a hospital or health care provider), we use the SSA-L706 to verify proof
of age for enumeration purposes. The SSNAP system pre-fills a PDF version of the SSA-L706 using information from the SSN application
to ensure accuracy and save time. SSA uses the letter to verify with the custodian or issuing entity, when necessary, the
authenticity of the record the SSN applicant or claimant submitted. SSA mails the SSA-L706 to the respondents to complete
and mail or fax back the completed form back to us. The respondents are SSN applicants who sign the request; State and local
bureaus or agencies of vital statistics, and religious entities who submit the information regarding evidence of age for the
SSN applicant.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Average wait
time in fieldoffice(minutes) ** |
| --- | --- | --- | --- | --- | --- | --- |
| SSA-L706—(SSNAP) | 573 | 1 | 10 | 96 | 24.14 | * 2,317 |
| SSA-L706—(Respondents Signature Only) | 573 | 1 | 1 | 10 | 32.66 | * 327 |
| Totals | 1,146 | | | 106 | | * 2,644 |
| * We based these figures on the average U.S. worker's hourly wages (Occupational Employment and Wage Statistics) and on the
average Information and Record Clerks hourly wage (Occupational Employment and Wage Statistics) as reported by Bureau of Labor
Statistics data. | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. There is no actual charge to respondents to complete the application. | | | | | | |
15. Technical Updates to Applicability of the Supplemental Security Income Reduced Benefit Rate for Individuals Residing in
Medical Treatment Facilities—20 CFR 416.708(k)—0960-0758. Section 1611(e)(1)(A) of the Act specifies residents of public institutions are ineligible for SSI. However, Sections 1611(e)(1)(B)
and (G) of the Act list certain exceptions to this provision, making it necessary for SSA to collect information about SSI
recipients who enter or leave a medical treatment facility or other public or private institution. SSA's regulation 20 CFR
416.708(k) establishes the reporting guidelines that implement this legislative requirement. SSA uses this information collection
to determine SSI eligibility or the benefit amount for SSI recipients who enter or leave institutions. SSA personnel collect
this information directly from SSI recipients, or from someone reporting on their behalf. An SSI recipient who enters an institution
may be unable to report; therefore, a family member sometimes makes this report on behalf of the recipient. When contacting
SSA, the recipient, or family member of the recipient, provides the name of the institution, the date of admission, and the
expected date of discharge. The respondents are SSI recipients who enter or leave an institution, or individuals reporting
on their behalf.
Type of Request: Extension of an OMB-approved information collection.
| Modality of
completion | Number of
respondents | Frequency of
response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly costamount(dollars) * | Average wait
time in fieldoffice(minutes) ** | |
| --- | --- | --- | --- | --- | --- | --- | |
| Technical Updates Statement/Institutional Residents Screens | 184,956 | 1 | 7 | 21,578 | 23.47 | * 21 | |
| We based this figure by averaging both the average DI payments based on SSA's current FY 2026 data (Effect of COLA on Average
Social Security Benefits) and the average U.S. worker's hourly wages (Occupational Employment and Wage Statistics) as reported
by Bureau of Labor Statistics data. | | | | | | | |
| * We based this figure on the average FY 2026 wait time for field offices (21 minutes), based on SSA's current management
information data. This figure reflects both data from our systems and the data posted on our public facing website (Social
Security performance | SSA) on the date we drafted this document. As the figures fluctuate daily, the wait times may be different
on the website than they appear here. We continue to monitor our website and management information data on call back times
to ensure we report updated figures when possible. | | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
16. Application Status—20 CFR 401.45—0960-0763. Application Status provides users with the capability to check the status of their pending Social Security claims via the
National 800 Number Automated Telephone Service. Users need their SSN and a confirmation number to access this information.
SSA systems determine the type of claim(s) the caller filed based upon the information provided. Subsequently, the automated
telephone system provides callers with the option to choose the claim for which they wish to obtain status. If the caller
applied for multiple claims, the automated system allows the caller to select only one claim at a time. Once callers select
the claim(s) they are calling about, an automated voice advises them of the status of their claim. The respondents are current
Social Security claimants who wish to check on the status of their claims.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of response | Average
burden perresponse(minutes) | Estimated
total annualburden hours(hours) | Average
theoreticalhourly cost(dollars) * | Average wait for teleservice centers
(minutes) ** | Total annual opportunity cost
(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Application Status | 2,707,599 | 1 | 7 | 315,887 | 23.47 | * 12 | ** 20,123,342 |
| * We based this figure by averaging both the average DI payments based on SSA's current FY 2022 data (Effect of COLA on Average
Social Security Benefits), and the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics. | | | | | | | |
| * We based this figure on the average FY 2026 wait times for teleservice centers (which includes the average speed of answer
of 12 minutes), based on SSA's current management information data. This figure reflects both data from our systems and the
data posted on our public facing website (Social Security performance | SSA) on the date we drafted this document. As the
figures fluctuate daily, the wait times may be different on the website than they appear here. We continue to monitor our
website and management information data on call back times to ensure we report updated figures when possible. | | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
17. Protection and Advocacy for Beneficiaries of Social Security (PABSS)—20 CFR 435.51-435.52—0960-0768. The PABSS projects are part of Social Security's strategy to increase the number of Social Security Disability Insurance (SSDI)
or SSI recipients who return to work and achieve financial independence and self-sufficiency as the result of receiving support,
representation, advocacy, or other services. PABSS provides: (1) Information and advice about obtaining vocational rehabilitation
and employment services; and (2) advocacy or other services a beneficiary with a disability may need to secure, maintain,
or regain gainful employment. The PABSS Annual Program Performance Report collects statistical information from each of the
PABSS projects in an effort to manage and capture program performance and quantitative data. Social Security uses the information
to evaluate the efficiency of the program, and to ensure beneficiaries are receiving quality services. The project data is
valuable to Social Security in its analysis of and future planning for the SSDI and SSI programs. The respondents are the
57 PABSS project sites, and recipients of SSDI and SSI programs.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of response | Average
burden perresponse(minutes) | Estimated
total annualburden(hours) | Average
theoreticalhourly cost amount(dollars) ** | Total annual opportunity cost
(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- |
| PABSS Program Grantees (SSA-4570) | 1 | 1 | 1 | 1 | 1 | 1 |
| Web-based Reporting System (SSA-4570) | 57 | 1 | 2,400 | 2,280 | * 34.05 | ** 77,634 |
| Totals | 57 | | | 2,280 | | * 77,634 |
| * We are placing a place holder for form SSA-4570, as SSA will only use the paper version of the SSA-4570 as a backup collection
instrument if the SSA-4570 Web-based Reporting System becomes unavailable. As such, we do not anticipate any respondents will
use the PDF form under normal circumstances, therefore, we are placing a placeholder | | | | | | |
| * We based this figure on the average DI payments based on SSA's current FY 2026 data (Effect of COLA on Average Social Security
Benefits ) and on the average Computer Systems Analyst hourly wages (Occupational Employment and Wage Statistics), as reported by Bureau
of Labor Statistics data. | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | |
18. Methods for Conducting Personal Conferences When Waiver of Recovery of a Title II or Title XVI Overpayment Cannot Be Approved—20
CFR 404.506 & 416.557—0960-0769. SSA conducts personal conferences when we cannot approve a waiver of recovery of a Title II or Title XVI overpayment. The
Act and our regulatory citations require SSA to give overpaid Social Security beneficiaries and SSI recipients the right to
request a waiver of recovery and automatically schedule a personal conference if we cannot approve their request for waiver
of overpayment. We conduct these conferences face-to-face, via telephone, or through video teleconferences. Social Security
beneficiaries and SSI recipients or their representatives may provide documents to demonstrate they are without fault in causing
the overpayment and do not have the ability to repay the debt. They may submit these documents by completing Form SSA-632,
Request for Waiver of Overpayment Recovery (OMB No. 0960-0037); Form SSA-795, Statement of Claimant or Other Person (OMB No.
0960-0045); or through a personal statement submitted by mail, telephone, personal contact, or other suitable method, such
as fax or email. This information collection satisfies the requirements for request for waiver of recovery of an overpayment
and allows individuals to pursue further levels of administrative appeal via personal conference. Respondents are Social Security
Title II beneficiaries and Title XVI SSI recipients or their representative's seeking reconsideration of an SSA waiver decision.
Type of Request: Extension of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of response | Average
burden perresponse(minutes) | Estimated
total annual burden(hours) | Average
theoreticalhourly cost amount(dollars) * | Average wait
time in fieldoffice or field office telephone call(minutes) ** | Total annual
opportunity cost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| Title II, Title XVI, Title XVIII Personal Conferences | | | | | | | |
| Title II, Personal Conference (in-office), 404.506: submittal of additional documents, additional mitigating financial information,
and verifications for consideration at personal conferences | 12,950 | 1 | 45 | 9,713 | 23.47 | * 21 | ** 334,354 |
| Title II, Personal Conference (telephone), 404.506: submittal of additional documents, additional mitigating financial information,
and verifications for consideration at personal conferences | 12,950 | 1 | 45 | 9,713 | * 23.47 | * 53 | ** 496,437 |
| Title XVI, Personal Conference (in-office), 416.557: submittal of additional documents, additional mitigating financial information,
and verifications at personal conferences. | 10,250 | 1 | 45 | 7,688 | * 23.47 | * 21 | ** 264,648 |
| Title XVI, Personal Conference (telephone), 416.557: submittal of additional documents, additional mitigating financial information,
and verifications at personal conferences. | 10,250 | 1 | 45 | 7,688 | * 23.47 | * 53 | ** 392,935 |
| Title XVIII, Personal Conference, 422.310 (in office); submittal of additional documents, additional mitigating financial
information, and verifications at personal conferences. | 3 | 1 | 45 | 2 | * 23.47 | * 21 | ** 70 |
| Totals | 46,403 | | | 34,804 | | | * 1,488,444 |
| * We based this figure on the average DI payments based on SSA's current FY 2026 data (Effect of COLA on Average Social Security
Benefits *) and on the average U.S worker's hourly wages (Occupational Employment and Wage Statistics), as reported by Bureau of Labor
Statistics data. | | | | | | | |
| * We based this figure on the average FY 2026 wait times for field offices (21 minutes) and for teleservice centers (53 minutes
which includes the average speed of answer of 12 minutes as well as the average 41-minute wait time for a call back from an
SSA technician), based on SSA's current management information data. This figure reflects both data from our systems and the
data posted on our public facing website (Social Security performance | SSA) on the date we drafted this document. As the
figures fluctuate daily, the wait times may be different on the website than they appear here. We continue to monitor our
website and management information data on call back times to ensure we report updated figures when possible. | | | | | | | |
| * This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
19. Centenarian and Medicare Non-Utilization Project Development Worksheets: Face-to-Face Interview and Telephone Interview—20
CFR 416.204(b) and 422.135—0960-0780. SSA conducts interviews with centenary Title II beneficiaries and Title XVI recipients, and Medicare Non-Utilization Project
(MNUP) beneficiaries age 90 and older to: (1) assess if the beneficiaries are still living; (2) prevent fraud through identity
misrepresentation; and (3) evaluate the well-being of the recipients to determine if they need a representative payee, or
a change in representative payee. SSA field office personnel obtain the information through one-time, in-person interviews
with the centenarians and MNUP beneficiaries, who are those Title II beneficiaries ages 90-99, who show non-utilization of
Medicare benefits for an extended period and the absence of private insurance, health maintenance organization, or nursing
home, which are all indicators that an individual may be deceased. If the centenarians and MNUP beneficiaries have representatives
or caregivers, SSA personnel invite them to the interviews. During these interviews, SSA employees make overall observations
of the centenarians, MNUP beneficiaries, and their representative payees (if applicable). The interviewer uses the appropriate
Development Worksheet as a guide for the interview, in addition to documenting findings during the interview. SSA conducts
the interviews either over the telephone or through a face-to-face discussion with the respondents either in a field office,
or at the Centenarian or MNUP beneficiary's residence. Respondents are MNUP and Centenarian beneficiaries, and their representative
payees, or their caregivers.
Type of Request: Revision of an OMB-approved information collection.
| Modality of completion | Number of
respondents | Frequency of response | Average
burden perresponse(minutes) | Estimated
total annual burden(hours) | Average
theoreticalhourly cost amount(dollars) * | Average wait time in field
office or teleservice centers(minutes) ** | Total annual
opportunity cost(dollars) *** |
| --- | --- | --- | --- | --- | --- | --- | --- |
| MNUP | 4,404 | 1 | 15 | 1,101 | 32.66 | * 37 | ** 124,663 |
| International Centenarian Project | 4,220 | 1 | 15 | 1,055 | * 32.66 | * 37 | ** 119,438 |
| Totals | 8,624 | | | 2,156 | | | * 244,101 |
| * We based this figure on the average U.S. worker's hourly wages, as reported by Bureau of Labor Statistics data (Occupational
Employment and Wage Statistics). | | | | | | | |
| * We based this figure on the average combined FY 2026 wait times for field offices (21 minutes) and for teleservice centers
(53 minutes which includes the average speed of answer of 12 minutes as well as the average 41-minute wait time for a call
back from an SSA technician), based on SSA's current management information data. This figure reflects both data from our
systems and the data posted on our public facing website (Social Security performance | SSA) on the date we drafted this document.
As the figures fluctuate daily, the wait times may be different on the website than they appear here. We continue to monitor
our website and management information data on call back times to ensure we report updated figures when possible. | | | | | | | |
| ** This figure does not represent actual costs that SSA is imposing on recipients of Social Security payments to complete
this application; rather, these are theoretical opportunity costs for the additional time respondents will spend to complete
the application. *There is no actual charge to respondents to complete the application. | | | | | | | |
Dated: February 23, 2026. Mark Steffensen, General Counsel, Deputy Commissioner for Law and Policy, Social Security Administration. [FR Doc. 2026-03843 Filed 2-25-26; 8:45 am] BILLING CODE 4191-02-P
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