Kent County Council FOIA 10 Upheld
Summary
The ICO issued a decision notice finding Kent County Council in breach of FOIA for failing to respond to a freedom of information request within the statutory 20 working day timeframe. The council must now provide a substantive response to the original request within 30 calendar days of the decision.
What changed
The ICO found that Kent County Council failed to respond to a freedom of information request within the statutory 20 working day timeframe as required under FOIA. This constitutes a procedural breach of the council's obligations. The ICO has ordered the council to provide the requested response within 30 calendar days.
Public authorities subject to FOIA must ensure robust procedures are in place to acknowledge, track, and respond to information requests within statutory timeframes. Failure to comply may result in complaints to the ICO and enforcement action requiring corrective measures.
What to do next
- Provide complainant with response to the freedom of information request within 30 calendar days
- Ensure future FOIA requests are responded to within the statutory 20 working day timeframe
Archived snapshot
Apr 14, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Kent County Council
- Date 7 April 2026
- Sector Local government
- Decision(s) FOI 10: Upheld The public authority has failed to respond to this request within 20 working days, as specified under FOIA. The Commissioner requires it to provide the complainant with a response to this request within 30 calendar days in accordance with its obligations under FOIA.
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