Data Breach Notification from Empowerment Schools, CHCP
Summary
Empowerment Schools - Healthcare Ltd and Texas Medical Careers, Limited (CHCP) are notifying individuals of a data breach discovered on August 21, 2025. An unauthorized third-party accessed certain files between August 16-20, 2025, potentially exposing personal information. CHCP is offering free credit monitoring and identity theft insurance.
What changed
Empowerment Schools - Healthcare Ltd and Texas Medical Careers, Limited (CHCP) have issued a data breach notification to affected individuals. The incident involved unauthorized access to certain computer network files between August 16 and August 20, 2025, with the potential download of personal information including name, address, and other unspecified data. The breach was discovered on August 21, 2025, and CHCP learned on January 30, 2026, that personal information may have been compromised.
CHCP has implemented security enhancements, notified law enforcement, and is offering affected individuals complimentary access to Experian IdentityWorks for an unspecified number of months, including $1 million in identity theft insurance. Individuals are advised to monitor their financial statements and accounts for suspicious activity and to activate the provided credit monitoring services by a specified activation date. For further information, a toll-free number is provided.
What to do next
- Review credit reports and financial statements for suspicious activity.
- Activate complimentary Experian IdentityWorks services by the specified activation date.
- Contact Experian for identity restoration support if fraudulent use of information is suspected.
Source document (simplified)
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Re: < > Dear < >:
Empowerment Schools - Healthcare Ltd and Texas Medical Careers, Limited also known as The College of Health Care Professions (“CHCP”) is notifying you of an incident that may have involved your personal information. CHCP maintains personal information for employees, students, and the relatives or guardians of students to support enrollment and employment processes, provide educational and administrative services, and comply with state and federal record- keeping requirements.
What Happened. On or about August 21, 2025, we discovered suspicious activity related to certain computer systems
within our network. In response, we promptly took portions of our network offline, isolated the affected systems, and began an investigation into the activity. Outside cyber professionals promptly investigated – discovering that an unauthorized third-party accessed a limited portion of our computer network between August 16 and 20, and that certain files within the network may have been accessed or downloaded without authorization.
What Information Was Involved. We conducted an intensive review of the files. On January 30, 2026, we learned that
your personal information was potentially contained in the files that may have been downloaded by the unknown third- party. Although files vary between individuals, the following may have been included within the files: your name, address and, < >.
What We Are Doing. In addition to launching a forensic investigation into this incident and notifying individuals, we
reset passwords, implemented additional technical and organizational protection measures, and enhanced the security of our systems. Law enforcement was notified. Our security team and third-party cyber professionals continue to monitor our systems 24/7 for any usual activity.
What You Can Do. To help protect yourself, we recommend monitoring your financial statements and accounts for
suspicious activity. We have included some additional steps that you can take to protect yourself, as you deem appropriate. While we have no evidence that any personal information has been used inappropriately, we recommend you take precautions, and we are offering you < > months of free credit monitoring and $1 million
in identity theft insurance through Experian - to give you peace of mind. You must activate the free product by the activation date in order for it to be effective. The activation instructions are included with this notification. For More Information. Please call toll free (844) 443-1772 between 8:00 am – 5:30 pm Central Monday - Friday
(excluding holidays). We continue to take steps to enhance its security measures to help prevent something like this from happening in the future. We are fully committed to protecting your personal information and sincerely apologize for any concern this incident may have caused you. Sincerely,
CHCP
ELN-26373
STEPS YOU CAN TAKE Below is information on steps you can take to help protect personal information, if you feel necessary.
To help protect your identity, we are offering complimentary access to Experian IdentityWorks for SM < > months. If you believe there was fraudulent use of your information as a result of this incident and would like to discuss how you may be able to resolve those issues, please reach out to an Experian agent. If, after discussing your situation with an agent, it is determined that identity restoration support is needed then an Experian Identity Restoration agent is available to work with you to investigate and resolve each incident of fraud that occurred from the date of the incident (including, as appropriate, helping you with contacting credit grantors to dispute charges and close accounts; assisting you in placing a freeze on your credit file with the three major credit bureaus; and assisting you with contacting government agencies to help restore your identity to its proper condition). Please note that Identity Restoration is available to you for < > months from the date of this letter and does not require any action on your part at this time. The Terms and Conditions for this offer are located at www. ExperianIDWorks.com/restoration. While identity restoration assistance is immediately available to you, we also encourage you to activate the fraud detection tools available through Experian IdentityWorks as a complimentary < > month membership. This product provides you with superior identity detection and resolution of identity theft. To start monitoring your personal information, please follow the steps below:
Ensure that you enroll by < > by 11:59 pm UTC (Your code will not work after
this date.)
Visit the Experian IdentityWorks website to enroll: https://www.experianidworks.com/3bcredit Provide your activation code: < >
If you have questions about the product, need assistance with Identity Restoration that arose as a result of this incident or would like an alternative to enrolling in Experian IdentityWorks online, please contact Experian’s customer care team by < > at 866-242-0627 Monday – Friday, 8 am – 8 pm Central Time (excluding major U.S. holidays). Be prepared to provide engagement number < > as proof of eligibility for the Identity Restoration services by Experian.
ADDITIONAL DETAILS REGARDING YOUR < >-MONTH EXPERIAN IDENTITYWORKS MEMBERSHIP
A credit card is not required for enrollment in Experian IdentityWorks. You can contact Experian immediately regarding any fraud issues, and have access to the following features once you enroll in Experian IdentityWorks:
Experian credit report at signup: See what information is associated with your credit file. Daily credit reports are
available for online members only.*
Credit Monitoring: Actively monitors Experian file for indicators of fraud. Identity Restoration: Identity Restoration specialists are immediately available to help you address credit and
non-credit related fraud.
Experian IdentityWorks ExtendCARE : You receive the same high-level of Identity Restoration support even TM
after your Experian IdentityWorks membership has expired.
$1 Million Identity Theft Insurance: Provides coverage for certain costs and unauthorized electronic fund**
transfers.
- Offline members will be eligible to call for additional reports quarterly after enrolling. ** The Identity Theft Insurance is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
Additional Steps You May Wish to Take: FREEZE YOUR CREDIT FILE. You have a right to place a ‘security freeze’ on your credit report, which will
prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. A security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, using a freeze to take control over who gets access to the personal/financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application made regarding a new loan, credit, mortgage, or any other account involving extension of credit. Security freeze generally does not apply to existing account relationships and when a copy of your report is requested by existing creditor or its agents or affiliates for certain types of account review, collection, fraud control or similar activities. There is no charge to place or lift a freeze. To place a security freeze on your credit report, contact each of the following credit bureaus and clearly explain in the call/letter that you are requesting a security freeze:
- Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111
- Experian, PO Box 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742
- TransUnion, PO Box 2000, Chester, PA 19016, www.transunion.com, 1-800-916-8800 To request a security freeze, provide your full name (middle initial, Jr., Sr., II, III, etc.), Social Security Number, date of birth; home addresses over the past 5 years; proof of current address such as a current utility bill or telephone bill; photocopy of government issued identification card (driver’s license or ID card, military ID, etc.); and if you are a victim of identity theft, include a copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft. If you request a security freeze via toll-free telephone or other secure electronic means, credit reporting agencies have 1 business day after receiving the request to place the freeze. In the case of a request made by mail, the agencies have 3 business days after receiving your request to place a security freeze on your credit report. Credit agencies must also send written confirmation within 5 business days and provide a unique personal identification number (PIN) or password, or both that can be used to authorize the removal or lifting of the security freeze. To lift the freeze to allow a specific entity or individual access to your credit report, you must call or send a written request to the credit reporting agencies by mail and include proper identification (name, address, and social security number) and PIN or password provided when you placed the security freeze as well as the identities of those entities or individuals you would like to receive your credit report or the specific period of time you want the credit report available. The credit reporting agencies have 3 business days after receiving a request to lift freeze for those identified entities or for the specified period of time. To remove the freeze, you must send a written request to the 3 credit bureaus by mail and include proper identification (name, address, & social security number) and PIN number or password provided when you placed the freeze. The credit bureaus have 3 business days after receiving the request to remove the freeze.
PLACE FRAUD ALERTS ON YOUR CREDIT FILE. As an alternative to a security freeze, you have the
right to place an initial or extended fraud alert on your credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is an alert lasting 7 years. Contact the 3 credit reporting agencies listed above to activate an alert.
REMAIN VIGILANT: REVIEW YOUR ACCOUNT STATEMENTS & REPORT FRAUD. CHANGE PASSWORDS AND SECURITY VERIFICATION QUESTIONS & ANSWERS. Carefully review your credit
reports, debit/credit card, insurance policy, bank account and other account statements. Activate alerts on your bank accounts to notify you of suspicious activity, changing passwords/security verifications as needed – particularly if same password is used over multiple online accounts. If your medical information was involved, it is also advisable to review the billing statements you receive from your healthcare providers. Report suspicious or fraudulent charges to your insurance statements, provider billing statements, credit report, credit card or bank accounts to your insurance company, bank/credit card vendor, healthcare provider and law enforcement, including FTC and/or your State Attorney General.
ORDER YOUR FREE ANNUAL CREDIT REPORTS. Visit www.annualcreditreport.com or call 1-877-
322-8228 to obtain one free copy of your credit report annually. Periodically review a copy of your credit report for discrepancies and identify accounts you did not open or inquiries you did not authorize. (For Colorado, Maine, Maryland, Massachusetts, New Jersey, Puerto Rico, and Vermont residents: You may obtain additional copies of your credit report, free of charge. You must contact each of the three credit reporting agencies directly to obtain such additional reports.)
- Equifax, PO Box 740241, Atlanta, GA 30374, www.equifax.com, 1-800-685-1111
- Experian, PO Box 2002, Allen, TX 75013, www.experian.com, 1-888-397-3742
- TransUnion, PO Box 2000, Chester, PA 19016, www.transunion.com, 1-800-916-8800 POLICE REPORT: You have a right to a police report about this incident (if any exists). If you’re an identity
theft victim, you have the right to file a police report and obtain a copy of it. Notification of this incident has not been delayed as a result of a law enforcement investigation.
FAIR CREDIT REPORTING ACT (FCRA): Summary of Your Rights Under the Fair Credit Reporting
Act: The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies. There are many types of consumer reporting agencies, including credit bureaus and specialty agencies (such as agencies that sell information about check writing histories, medical records, and rental history records). Your major rights under the FCRA are summarized below. For more information, including information about additional rights, go to www.consumerfinance.gov/learnmore/ or write to: Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, DC 20552. 1) You must be told if information in your file has been used against you. 2) You have the right to know what is in your file. 3) You have the right to ask for a credit score. 4) You have the right to dispute incomplete or inaccurate information. 5) Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information. 6) Consumer reporting agencies may not report outdated negative information.
- Access to your file is limited. 8) You must give your consent for reports to be provided to employers. 9) You may limit “prescreened” offers of credit and insurance you get based on information in your credit report. 10) You have a right to place a “security freeze” on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. 11) You may seek damages from violators. 12) Identity theft victims and active-duty military personnel have additional rights.
OBTAIN INFORMATION ABOUT PREVENTING IDENTITY THEFT, FRAUD ALERTS, SECURITY FREEZES AND FCRA FROM THE FEDERAL TRADE COMMISSION. Go to https://www.
experian.com/fraud/center.html. Federal Trade Commission also provides information at https://consumer.ftc.gov/features/ is 1-877-438-4338; TTY: 1-866-653-4261 or write to the FTC, 600 Pennsylvania Ave., NW, identity-theft FTC hotline Washington, D.C. 20580.
OBTAIN INFORMATION ABOUT PREVENTING IDENTITY THEFT FROM YOUR STATE ATTORNEY GENERAL. • Maryland: You may contact and obtain information from your state attorney general at: Maryland Attorney General’s Office, 200 St. Paul Place, Baltimore, MD 21202, the Consumer Hotline 1-410-528-8662, consumer@ oag.state.md.us, https://www.marylandattorneygeneral.gov/. • Connecticut: You may contact and obtain information from your state attorney general at: Connecticut Attorney General’s Office, 165 Capitol Ave, Hartford, CT 06106, 1-860-808-5318, www.ct.gov/ag. • District of Columbia: You may contact and obtain information from your attorney general at: Office of the Attorney General for the District of Columbia, 400 6th Street, NW, Washington, DC 20001, 1-202-727-3400, www.oag.dc.gov. • Massachusetts: Under Massachusetts law, you have the right to file and obtain a copy of a police report. You also have the right to request a security freeze, as described above. You may contact and obtain information from your state attorney general at: Office of the Massachusetts Attorney General, One Ashburton Place, Boston, MA 02108, 1-617-727-8400, www.mass.gov/ago/contact-us.html. • New Mexico Residents: You have rights under the federal Fair Credit Reporting Act (FCRA), which governs the collection and use of information pertaining to you by consumer reporting agencies. For more information about your rights under the FCRA, please visit https://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf or www.ftc.gov. • New York: You may contact and obtain information from these state agencies: New York Department of State Division of Consumer Protection, One Commerce Plaza, 99 Washington Ave., Albany, NY 12231, 1-518-474-8583 / 1-800-697-1220, http://www.dos.ny.gov/consumerprotection, New York State Office of the Attorney General, The Capitol, Albany, NY 12224, 1-800-771-7755, https://ag.ny.gov. • North Carolina: You may contact and obtain information from your state attorney general at: North Carolina Attorney General’s Office, Consumer Protection Division, 9001 Mail Service Center, Raleigh, NC 27699, 1-919- 716-6000 / 1-877-566-7226, www.ncdoj.gov. • Rhode Island: Under Rhode Island law, you have the right to file and obtain a copy of a police report. You also have the right to request a security freeze, as described above. You may contact and obtain information from your state attorney general at: Rhode Island Attorney General’s Office, 150 South Main Street, Providence, RI 02903, 1-401-274-4400, www.riag.ri.gov. Approximately < > Rhode Island residents were impacted by this incident.
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