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Jette v. Arbella Mutual Insurance - Insurance Surcharge Appeal

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Filed March 20th, 2026
Detected March 20th, 2026
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Summary

The Massachusetts Appeals Court issued a summary decision in Jette v. Arbella Mutual Insurance Company. The case involved an appeal of an insurance surcharge imposed on the plaintiff following an automobile accident. The court affirmed the decision of the Board of Appeal on Motor Vehicle Liability Policies and Bonds.

What changed

This document is a summary decision from the Massachusetts Appeals Court in the case of Raymond O. Jette' v. Arbella Mutual Insurance Company & Another. The case concerns an appeal of an insurance surcharge imposed by Arbella Mutual Insurance Company on the plaintiff, Raymond O. Jette', following an automobile accident on October 8, 2021. The Board of Appeal on Motor Vehicle Liability Policies and Bonds had upheld the surcharge, and the Superior Court affirmed the board's decision. This appeal to the Massachusetts Appeals Court is a continuation of that process.

As a summary decision issued pursuant to M.A.C. Rule 23.0, this opinion is primarily directed to the parties and is not binding precedent, though it may be cited for its persuasive value. The decision affirms the lower court's ruling, meaning the insurance surcharge imposed by Arbella Mutual Insurance Company stands. Compliance officers in the insurance sector should note the procedural history and the non-precedential nature of such summary decisions when evaluating similar appeals or regulatory actions.

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March 20, 2026 Get Citation Alerts Download PDF Add Note

RAYMOND O. JETTE' v. ARBELLA MUTUAL INSURANCE COMPANY & Another.

Massachusetts Appeals Court

Combined Opinion

NOTICE: Summary decisions issued by the Appeals Court pursuant to M.A.C. Rule
23.0, as appearing in 97 Mass. App. Ct. 1017 (2020) (formerly known as rule 1:28,
as amended by 73 Mass. App. Ct. 1001 [2009]), are primarily directed to the parties
and, therefore, may not fully address the facts of the case or the panel's
decisional rationale. Moreover, such decisions are not circulated to the entire
court and, therefore, represent only the views of the panel that decided the case.
A summary decision pursuant to rule 23.0 or rule 1:28 issued after February 25,
2008, may be cited for its persuasive value but, because of the limitations noted
above, not as binding precedent. See Chace v. Curran, 71 Mass. App. Ct. 258, 260
n.4 (2008).

COMMONWEALTH OF MASSACHUSETTS

APPEALS COURT

25-P-184

RAYMOND O. JETTE'

vs.

ARBELLA MUTUAL INSURANCE COMPANY & another.1

MEMORANDUM AND ORDER PURSUANT TO RULE 23.0

Following an automobile accident, the defendant, Arbella

Mutual Insurance Company, imposed a surcharge on the plaintiff,

Raymond O. Jette'.2 See G. L. c. 175, § 113P. Jette' appealed

to the Board of Appeal on Motor Vehicle Liability Policies and

Bonds (board) which upheld the imposition of the surcharge.

Jette' then appealed the board's decision to the Superior Court

pursuant to G. L. c. 30A, § 14, after which, on cross motions

for judgment on the pleadings, the board's decision was

affirmed. This appeal ensued.

1 Board of Appeal on Motor Vehicle Liability Policies and
Bonds.

2We spell the plaintiff's name as it appears on the
complaint.
Background. We summarize the facts found by the board's

hearing examiner. On October 8, 2021, Jette' was driving his

car southbound on I-495 when he rear-ended the car in front of

him. That car, in turn, hit another vehicle. At the time of

the accident, Jette' intended to take the exit from I-495 onto

I-290 west in Marlborough. It was undisputed that weather was

not a factor in the collision and Jette' admitted that he had

looked up to read a traffic sign before he hit the car. The

accident caused about $12,000 in damages. At the hearing,

Jette' testified and claimed that he was not at fault. He

asserted that because of the heavy traffic, and the presence of

an eighteen-wheeler tractor trailer, which blocked his view, he

was unable to maintain an appropriate distance between himself

and the car ahead of him. He further claimed that the driver of

the car he hit had cut in front of him, thereby limiting his

ability to stop in time. The driver of that car, he asserted,

braked suddenly and unexpectedly. In addition, Jette' claimed

that the sun was in his eyes when he looked at the traffic sign

and that this fact contributed to the accident.

The hearing examiner concluded that Jette' was "obligated

to adjust travel speed and spacing to prevailing weather, road,

and traffic conditions," and "to allow for controlled stopping

when and if called upon." The arguments presented by Jette'

"were unpersuasive in shifting fault for his rear end collision

2
with [the vehicle in front of him]." As previously noted, the

board upheld the surcharge, and a judge of the Superior Court

affirmed the board's decision.3

Discussion. The primary question before us is whether the

board's decision is supported by substantial evidence. See

Merisme v. Board of Appeals on Motor Vehicle Liab. Policies &

Bonds, 27 Mass. App. Ct. 470, 474 n.10 (1989). Additionally, we

review the judgment affirming the board's decision de novo for

errors of law. See Nercessian v. Board of Appeal on Motor

Vehicle Liab. Policies & Bonds, 46 Mass. App. Ct. 766, 775

(1999). We have reviewed the record carefully and conclude that

there was ample evidence to support the board's decision and we

discern no error of law.

Jette' claims that the board's decision is not supported by

substantial evidence because -- on the basis of his testimony --

the overwhelming weight of the evidence demonstrates that he was

3 In reaching his conclusion, the judge reasoned as follows:

"After review of the administrative record, the court finds
ample evidence to support the Board's decision. It was
undisputed that Mr. Jette was looking up at the sign when
he rear-ended another vehicle. The common application of
rules of the road would require Mr. Jette to be traveling
at a distance and speed to permit his vehicle to stop prior
to the collision. Moreover, the applicable regulations of
the Board presumed, in these circumstances, that Mr. Jette
was more than 50% at fault."

3
not more than fifty percent at fault.4 However, the hearing

examiner (and consequently the board) was not required to credit

the testimony. "[(I)]t is for the [board], not the courts, to

weigh the credibility of witnesses and to resolve factual

disputes." Merisme, 27 Mass. App. Ct. at 472, quoting Embers of

Salisbury, Inc. v. Alcoholic Beverages Control Comm'n, 401 Mass.

526, 529 (1988). Furthermore, as the hearing examiner, the

board, and the judge acknowledged, under the Safe Driver

Insurance Plan (SDIP), 211 Code Mass. Regs. § 74.04(03) (2013),

Jette' was presumed to be "more than 50% at fault" when

operating a vehicle which "collides with the rear section of

another vehicle." It was his burden to overcome that

presumption. See Beach v. Commerce Ins. Co., 69 Mass. App. Ct.

720, 723-724 (2007). In addition, under 720 Code Mass. Regs.

§ 9.06(7), (9) (1996),5 Jette' had a duty to ensure that there

was a reasonable distance between his vehicle and any other

4 Jette' testified that "the weather was superb [without] a
cloud in the sky." He alluded to the fact that the tractor
trailer blocked his view of stopped traffic. He stated he was
traveling at 65 miles per hour. He testified that another
vehicle pulled in front of him "and while she's applying her
brakes, I'm trying to look up to read the sign one last time.
And when I looked down, she had almost come to a complete stop.
I only had three car lengths left. At 65 miles per hour, I
couldn't stop." The hearing officer found the arguments as to
why Jette' was not at fault "unpersuasive."

5 720 Code Mass. Regs. §§ 9.00 was repealed and recodified
at 700 Code Mass. Regs. §§ 9.00 (2024) on March 1, 2024.

4
vehicle so that he could stop, taking into consideration his

speed and prevailing road conditions.

The hearing examiner concluded that, under "the totality of

the evidence," Jette' had not overcome his presumption of fault

under the SDIP's Standard of Fault No. 3, 211 Code Mass. Regs.

§ 74.04(03), and that he "failed to exercise due care in the

control and operation of [his] vehicle because [he] was unable

to maintain control of the vehicle and was unable to come to a

controlled stop without striking the rear of the other vehicle."

Both conclusions were supported by substantial evidence in the

record. See Merisme, 27 Mass. App. Ct. at 474 n.10

("substantial evidence" is defined as "such evidence as a

reasonable mind might accept as adequate to support a

conclusion" [quotation and citation omitted]).6 In addition,

while Jette' claims that the driver of the vehicle in front of

him was at fault because she cut in front of him and braked, he

did not make that argument before the hearing examiner. To the

contrary, he wrote in his operator's report, as to himself and

that driver, that "I firmly believe that neither vehicle 1 nor

6 The substantial evidence inquiry is "highly deferential to
the agency," acknowledging the subject matter expertise within
specialized agencies as well as authority bestowed by law.
Hotchkiss v. State Racing Comm'n, 45 Mass. App. Ct. 684, 695
(1998), quoting Flint v. Commissioner of Pub. Welfare, 412 Mass.
416
(1992).

5
vehicle 2 were at fault in causing the accident." This

statement was also read into the record at the hearing. On the

basis of the foregoing, we agree with the judge that there was

"ample evidence" to support the board's decision to uphold the

surcharge.

Furthermore, we note there was nothing arbitrary or

capricious about the board's decision. Jette' argues that the

hearing examiner improperly allowed the insurer's representative

to make an overly long presentation and truncated his attempt to

present a "step-by-step explanation as to how the accident

happened." Consequently, according to Jette', he was denied a

meaningful opportunity to respond to the insurer's surcharge

application. Assuming without deciding that Jette' preserved

this claim, it has no merit and did not render the board's

decision arbitrary or capricious.7 Jette' was given the

opportunity to fully present his case, and he did so ably. To

the extent that the hearing officer intervened during the

testimony, particularly at points where Jette' testified about

the alleged defects in the design of the highway, such

interventions were necessary to maintain focus and assure that

only relevant information was being presented. In sum, we

7 The board and the insurance company argue that this issue
is waived.

6
discern no basis for the claim that Jette' was not given

sufficient time to present his arguments before the board.

Judgment affirmed.

By the Court (Vuono,
Ditkoff & D'Angelo, JJ.8),

Clerk

Entered: March 20, 2026.

8 The panelists are listed in order of seniority.

7

Named provisions

Combined Opinion

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
MA Courts
Filed
March 20th, 2026
Instrument
Enforcement
Legal weight
Non-binding
Stage
Final
Change scope
Minor
Document ID
25-P-184
Docket
25-P-184

Who this affects

Applies to
Insurers
Industry sector
5241 Insurance
Activity scope
Insurance Surcharges
Geographic scope
Massachusetts US-MA

Taxonomy

Primary area
Insurance
Operational domain
Legal
Topics
Automobile Insurance Appeals

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