NSW Fair Trading Suspends Strata Agent Licence Pending Investigation

NSW Fair Trading News

Filed March 5th, 2026

Detected March 13th, 2026

Summary

NSW Fair Trading has suspended the licence of strata managing agent Ms Christine Ng pending an investigation into alleged misconduct, including failure to pay money into trust accounts and breaching conduct rules. The suspension prevents Ms Ng from operating as a real estate or strata managing agent.

View original document View source feed page

What changed

NSW Fair Trading has suspended the licence of Ms Christine Ng, a strata managing agent, as it investigates alleged serious misconduct. The allegations include failing to deposit significant sums into trust accounts, appointing individuals to strata positions without consent, failing to produce documents as requested by the regulator, and breaching conduct rules by not acting in clients' best interests. This action is taken to protect consumers while the investigation proceeds.

Ms Ng has been issued a Show Cause Notice and has until March 25, 2026, to respond to the allegations. During the suspension, she is prohibited from conducting business as a real estate or strata managing agent. Disciplinary actions taken by NSW Fair Trading are published on their 'Name and Shame' List, which is accessible to the public for transparency and consumer protection.

What to do next

Review licence status of Ms Christine Ng and any associated entities.
Monitor NSW Fair Trading's 'Name and Shame' List for further disciplinary actions.
Ensure all trust account funds are properly managed and deposited according to statutory obligations.

Penalties

Suspension of licence, preventing operation as a real estate or strata managing agent.

Source document (simplified)

Departmental release

Strata managing agent licence is suspended while Fair Trading investigates

Published: 5 March 2026 Released by: NSW Fair Trading Listen NSW Fair Trading has suspended the licence of Ms Christine Ng as it continues to investigate alleged conduct relating to failure to pay money to trust accounts and failing to meet other statutory obligations for strata managing agents.

Fair Trading has reasonable cause to believe there are grounds for taking disciplinary action against the licence holder in relation to the following conduct:

Failing to pay significant sums of money into an approved trust account.
Appointing an individual to a strata office position without their consent.
Failing to comply with a notice to produce documents issued by NSW Fair Trading.
Breaching the rules of conduct, including failing to act in a client’s best interests. Ms Ng has been issued with a Show Cause Notice and may respond to the allegations against her by 25 March. During this time, Ms Ng will not be able to conduct business as a real estate agent or strata managing agent while suspended.

Disciplinary action undertaken by NSW Fair Trading is published on the recently launched ‘Name and Shame’ List, a search tool where people engaging with the property market can research disciplinary action taken against licenced real estate agents and strata managing agents.

To access the Name and Shame list, visit https://www.nsw.gov.au/departments-and-agencies/fair-trading/how-we-regulate/name-and-shame-register

NSW Fair Trading has taken this action against Ms Ng to protect consumers and the regulator’s investigation is ongoing.

Related Departmental releases

Departmental release

NSW Fair Trading suspends real estate licence after sexual misconduct allegations

NSW Fair Trading has suspended the real estate license of Anthony Di Nardo for 60 days, effective immediately, pending possible disciplinary action. Departmental release

Fair Trading suspends estate agent over selling prices and disqualifies another agent for $300k fraud

NSW Fair Trading has suspended the licence of real estate agent Deepak Bangarh for 60 days following an investigation finding he misrepresented selling prices, did not substantiate estimated selling prices, and was not passing on all offers of purchase to vendors, as required by law. Departmental release

Fair Trading inspection blitz on Central Coast real estate agents leads to enforcement against underquoting

NSW Fair Trading (NSWFT) has undertaken unannounced visits to 64 real estate and property services businesses on the Central Coast resulting in on the spot fines, warning letters and the opening of an investigation into a real estate agent for repeated underquoting breaches. Download as PDF Print this page Share this page
-
-
-
-

Top