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OCC Enforcement Actions for April 2026: Consent Order Against Federal Savings Bank, Two Prohibition Orders, and Three Terminations

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Summary

The OCC announced enforcement actions for April 2026 including a consent order against The Federal Savings Bank for deceptive practices involving VA cash-out refinance loans with excessive fees and rate increases, prohibition orders against two former associate bankers for embezzlement totaling over $237,000 from customer accounts, and three termination orders releasing banks from prior enforcement actions upon demonstrated compliance.

Published by OCC on occ.treas.gov . Detected, standardized, and enriched by GovPing. Review our methodology and editorial standards .

What changed

The OCC issued three new enforcement actions: a consent order against The Federal Savings Bank for violations of Section 5 of the FTC Act involving deceptive acts or practices that induced consumers to obtain VA-guaranteed cash-out refinance loans with significant origination fees, increased interest rates, and increased monthly payments; and two Orders of Prohibition against former associate bankers Shaira Ahmed and Marissa Murillo for embezzling funds from bank customer accounts totaling over $73,000 and $164,000 respectively.

Affected parties including banks, bank directors, officers, employees, and controlling shareholders should note that enforcement actions against institution-affiliated parties reinforce individual accountability for conduct regarding bank affairs. Banks subject to prior enforcement actions may seek termination upon demonstrating compliance with all articles, as evidenced by the three termination orders issued for CNB Bank & Trust, Generations Bank, and JPMorgan Chase Bank, N.A.

What to do next

  1. Banks must take timely actions to correct deficient practices or violations identified by the OCC
  2. Individuals subject to Orders of Prohibition are prohibited from any participation in the affairs of any bank or institution
  3. Banks may contact OCC for information regarding enforcement action terminations

Archived snapshot

Apr 16, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

News Release 2026-28 | April 16, 2026

OCC Announces Enforcement Actions for April 2026

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WASHINGTON—The Office of the Comptroller of the Currency (OCC) today released enforcement actions for April 2026.

The OCC uses enforcement actions against banks to require the board of directors and management to take timely actions to correct the deficient practices or violations identified. Actions taken against banks are:

  • Consent Order against The Federal Savings Bank, Chicago, Illinois, for violations of Section 5 of the Federal Trade Commission Act relating to the bank’s deceptive acts or practices that induced consumers to obtain cash-out refinance loans guaranteed by the U.S. Department of Veterans Affairs involving significant origination fees, increased interest rates, and increased monthly payments. (Docket No. AA-ENF-2025-63)
    The OCC uses enforcement actions against an institution-affiliated party (IAP) to deter, encourage correction of, or prevent violations, unsafe or unsound practices, or breaches of fiduciary duty. Enforcement actions against IAPs reinforce the accountability of individuals for their conduct regarding the affairs of a bank. The term “institution-affiliated party,” or IAP, is defined in 12 USC 1813(u) and includes bank directors, officers, employees, and controlling shareholders. Orders of Prohibition prohibit an individual from any participation in the affairs of a bank or other institution as defined in 12 USC 1818(e)(7). The OCC has taken the following actions against IAPs:

  • Order of Prohibition against Shaira Ahmed, former Associate Banker at JP Morgan Chase Bank, National Association, Columbus, Ohio, for embezzling more than $73,000 from bank customer accounts. (Docket No. AA-ENF-2026-15)

  • Order of Prohibition against Marissa Murillo, former Associate Banker at BMO Bank N.A., Chicago, Illinois, for making unauthorized withdrawals from an elderly bank customer’s account, totaling more than $164,000. (Docket No. AA-ENF-2026-5)
    The OCC terminates enforcement actions when a bank has demonstrated compliance with all articles of an enforcement action; or when the OCC determines that articles deemed “not in compliance” have become outdated or irrelevant to the bank’s current circumstances; or when the OCC incorporates the articles deemed “not in compliance” into a new action. The termination actions are:

  • Order Terminating the Consent Order against CNB Bank & Trust, Carlinville, Illinois, dated June 18, 2024 (Docket No. AA-ENF-2024-47). (Docket No. AA-CE-2026-3)

  • Order Terminating the Formal Agreement with Generations Bank, Seneca Falls, New York, dated July 19, 2024 (Docket No. AA-NE-2024-68). (Docket No. AA-NE-2026-18)

  • Order Terminating the Consent Order against JPMorgan Chase Bank, N.A., Columbus, Ohio, dated March 14, 2024 (Docket No. AA-EC-2023-50). (Docket No. AA-ENF-2026-17)
    To receive alerts for news releases announcing public OCC enforcement actions, subscribe to OCC Email Updates.

All OCC public enforcement actions taken since August 1989 are available for download by viewing the searchable enforcement actions database at https://apps.occ.gov/EASearch.

Related Link


Media Contact

Stephanie Collins
(202) 649-6870


Topic(s):

Named provisions

12 USC 1813(u) 12 USC 1818(e)(7) Section 5 of the Federal Trade Commission Act

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Last updated

Classification

Agency
OCC
Filed
April 16th, 2026
Instrument
Enforcement
Legal weight
Binding
Stage
Final
Change scope
Substantive
Document ID
2026-28
Docket
AA-ENF-2025-63 AA-ENF-2026-15 AA-ENF-2026-5 AA-CE-2026-3 AA-NE-2026-18 AA-ENF-2026-17

Who this affects

Applies to
Banks Employers
Industry sector
5221 Commercial Banking
Activity scope
Banking supervision Enforcement actions Consumer lending
Geographic scope
United States US

Taxonomy

Primary area
Banking
Operational domain
Compliance
Compliance frameworks
Dodd-Frank
Topics
Consumer Finance Consumer Protection

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