HKMA Alerts Public to Bank Scam Alerts and Fraudulent Websites

HKMA Press Releases

Published March 27th, 2026

Detected March 27th, 2026

Summary

The Hong Kong Monetary Authority (HKMA) has issued a scam alert regarding fraudulent websites and internet banking login screens targeting customers of several banks. The alert reminds the public of common scam tactics and advises those affected to contact their bank and the police.

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What changed

The Hong Kong Monetary Authority (HKMA) has issued a public alert concerning fraudulent websites and internet banking login screens that have been reported by The Bank of East Asia, Shanghai Commercial Bank, Chong Hing Bank, and OCBC Bank (Hong Kong). This notice serves to inform the public about these specific scams and to reinforce general security advice regarding unsolicited communications and requests for sensitive information.

Consumers who may have fallen victim to these scams, by providing personal information or conducting financial transactions, are advised to immediately contact the relevant bank and report the incident to the Hong Kong Police Force. The HKMA also reiterates that banks will not send SMS or emails with embedded hyperlinks for transaction purposes or request sensitive login details via such methods.

What to do next

Review bank communications for suspicious links or requests for sensitive information.
Contact relevant banks immediately if personal information was compromised or transactions were made through suspected scam channels.
Report scam incidents to the Hong Kong Police Force.

Source document (simplified)

Scam alert related to banks

Press Releases

27 Mar 2026

Scam alert related to banks

The Hong Kong Monetary Authority (HKMA) wishes to alert members of the public to the press releases issued by the banks listed below relating to fraudulent websites, internet banking login screens, phishing emails or other scams, which have been reported to the HKMA. Hyperlinks to the press releases are available on the HKMA website.

| Bank | Type of Scam |
| --- | --- |
| The Bank of East Asia, Limited | Fraudulent website and internet banking login screen |
| Shanghai Commercial Bank Limited | Fraudulent website and internet banking login screen |
| Chong Hing Bank Limited | Fraudulent website and internet banking login screen |
| OCBC Bank (Hong Kong) Limited | Fraudulent websites and internet banking login screens |

The HKMA wishes to remind the public that banks will not send SMS or emails with embedded hyperlinks which direct them to the banks’ websites to carry out transactions. They will not ask customers for sensitive information, such as login passwords or One-Time Password, by phone, email or SMS (including via embedded hyperlinks).

Anyone who has provided his or her personal information, or who has conducted any financial transactions, through or in response to the scams concerned, should contact the relevant bank with the information provided in the corresponding press release, and report the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012.

Hong Kong Monetary Authority
27 March 2026

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