Blue Yonder E-Commerce Patent, 20 Claims, Apr 21

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Systems and methods of multimodal interaction-based e-commerce

Grant US12608739B1 Kind: B1 Apr 21, 2026

Assignee

Blue Yonder Group, Inc.

Inventors

Pankaj Rathoure, Mayank Tiwari, Santosh Kumar

Abstract

A system and method are disclosed for performing multimodal fusion for e-commerce. The method includes monitoring a focus prompt of a current user, detecting a response of the current user corresponding to a displayed item, collecting attributes of the displayed item at different levels and track a focus and an emotional state of the current user, calculating an action-based similarity to generate a recommendation score of action similarity, applying collaborative filtering on a user-user similarity, identifying a most similar user to the current user based on the applied collaborative filtering to generate a user-user similarity, combine the recommendation score with the user-user similarity and superimpose a response classifier to generate a combined adaptive weighting scheme, identifying top suggested actions the current user is expected to perform based on the combined adaptive weighting scheme, and recommending an item or service to the current user based on the top suggested actions.

CPC Classifications

G06Q 30/06

Filing Date

2024-01-10

Application No.

18409259

Claims

20

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