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Artificial-intelligence-based user data validation

Grant US12591938B1 Kind: B1 Mar 31, 2026

Assignee

Express Scripts Strategic Development, Inc.

Inventors

Nikhil Dinesh Yajaman, Morgan J. Finley, Micah Mclean, Anirban Chowdhury, Mantu Kumar

Abstract

A method includes receiving an indication that a record has been updated and determining a confidence score. The method includes, in response to a determination that the confidence score has not met a threshold, filtering a set of communications. The method includes determining whether the record change has met one or more of a set of validity criteria. The method includes, in response to a determination that the user record change has not met the set of validity criteria, based on a first outcome of a set of reporting criteria, automatically generating a prompt with a first suggested revision of the first change. The method includes, in response to a determination that the record change has not met the set of validity criteria, based on a second outcome of the set of reporting criteria, automatically revising the first change with the first suggested revision.

CPC Classifications

G06Q 40/08 G06Q 40/082 G06Q 40/09 G06Q 30/0637 G06F 16/2358 G16H 20/10

Filing Date

2024-09-30

Application No.

18901375

Claims

20

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