Artificial-intelligence-based user data validation
Assignee
Express Scripts Strategic Development, Inc.
Inventors
Nikhil Dinesh Yajaman, Morgan J. Finley, Micah Mclean, Anirban Chowdhury, Mantu Kumar
Abstract
A method includes receiving an indication that a record has been updated and determining a confidence score. The method includes, in response to a determination that the confidence score has not met a threshold, filtering a set of communications. The method includes determining whether the record change has met one or more of a set of validity criteria. The method includes, in response to a determination that the user record change has not met the set of validity criteria, based on a first outcome of a set of reporting criteria, automatically generating a prompt with a first suggested revision of the first change. The method includes, in response to a determination that the record change has not met the set of validity criteria, based on a second outcome of the set of reporting criteria, automatically revising the first change with the first suggested revision.
CPC Classifications
Filing Date
2024-09-30
Application No.
18901375
Claims
20