TX-PUC

PUCT Assesses $578,916 in Penalties for Electric Rule Violations

The Public Utility Commission of Texas (PUCT) assessed $578,916 in penalties against 11 entities for violations of electric rules. Violations included failure to submit emergency operations plans and issues with service reliability and billing. Penalties ranged from $10,000 to $142,800.

PUCT Offers Money Saving Tips for Utility Consumers

The Public Utility Commission of Texas (PUCT) has launched a new 'Ways to Save' webpage to provide consumers with tips on conserving water and electricity to save money during winter months. The page also offers guidance on choosing electricity plans through the Power to Choose website.

Texas PUC Assesses $598,500 for Electric Rule Violations

The Public Utility Commission of Texas (PUCT) assessed $598,500 in penalties against four entities for violations of electric rules. The penalties stem from failure to submit required emergency operations plans and violations related to electric service quality.

PUCT Approves Sale of Water Utilities to SP Utility Company

The Public Utility Commission of Texas (PUCT) approved the sale and transfer of three water systems to SP Utility Company. This action ensures continuous and affordable water service for approximately 85 customers previously served by abandoned operations.

PUCT Assesses $334,000 in Penalties for Electric Rule Violations

The Public Utility Commission of Texas (PUCT) assessed $334,000 in penalties against three entities for violations of electric rules. The penalties stem from failures to comply with ERCOT dispatch instructions, failure to file an Emergency Operations Plan, and violations of reliability and continuity of service rules.

PUCT Launches New Online Consumer Help Hub for Utility Services

The Public Utility Commission of Texas (PUCT) has launched a new online Consumer Help Hub to provide utility consumers with easier access to information and answers regarding electricity, water/wastewater, and telecommunications services. The hub aims to streamline guidance on common issues like billing, rates, and service complaints.