Ofcom Investigates BT and Three for Mobile Network Outages

Ofcom has launched investigations into BT and Three following mobile network outages in summer 2025 that disrupted UK-wide mobile call services, including emergency calls. The investigations will assess whether the companies complied with their regulatory obligations regarding network availability and reporting.

Ofcom Fines File-Sharing Service £20,000 for Non-Compliance

Ofcom has fined a file-sharing service £20,000 and imposed a daily penalty for failing to respond to legally binding information requests regarding child sexual abuse material. This action is part of Ofcom's enforcement of the UK's Online Safety Act.

Ofcom Investigates X Over Grok Sexualised Imagery

Ofcom has launched a formal investigation into X (formerly Twitter) concerning allegations that its Grok AI chatbot was used to create and share sexualised imagery, including child sexual abuse material. The investigation will determine if X has complied with its duties under the UK's Online Safety Act to protect users from illegal content and harm.

Ofcom Investigates AI Chatbot for Age Check Non-Compliance

Ofcom has opened an investigation into Novi Ltd, which provides an AI companion chatbot service, for potential non-compliance with age check requirements under the UK's Online Safety Act. This action is part of Ofcom's ongoing efforts to enforce online safety regulations and protect children.

Ofcom Investigates X Over Grok AI and Online Safety Act Scope

Ofcom has launched an investigation into X regarding the spread of demeaning sexual deepfakes created by the Grok AI chatbot. The regulator is also clarifying the limitations of the UK's Online Safety Act in regulating AI chatbots, noting that not all AI chatbots are covered by the current legislation.

CFPB Supervisory Highlights Issue 32 - Consumer Reporting

The Consumer Financial Protection Bureau (CFPB) has released its Supervisory Highlights Issue 32, focusing on consumer reporting companies and furnishers. The report details supervisory observations and remedial actions related to accuracy and identity theft requirements under the FCRA and Regulation V.

CFPB Supervisory Highlights: Servicing and Collection of Consumer Debt

The Consumer Financial Protection Bureau (CFPB) has released its Supervisory Highlights Issue 34, focusing on the servicing and collection of consumer debt. This edition summarizes supervisory findings from April 1, 2023, to December 31, 2023, covering auto loans, student loans, debt collection, credit card account management, and deposit/prepaid accounts.

CFPB Auto Finance Supervisory Highlights Issue 35

The CFPB has released its Fall 2024 Supervisory Highlights, focusing on auto finance. The report details findings on origination disclosures, repossessions, servicing, add-on products, and furnishing deficiencies, highlighting a trend of significant violations. It also notes public enforcement actions within the auto finance market.

CFPB Supervisory Highlights: Student Lending

The CFPB has released its Supervisory Highlights Special Edition on Student Lending, Issue 36. This document details findings from supervisory examinations concerning private student loans, including issues with refinancing disclosures, illusory benefits, noteholder liability, illegal collection tactics, and federal loan servicing during the return to repayment.

CFPB Supervisory Highlights Issue 37

The Consumer Financial Protection Bureau (CFPB) has released Supervisory Highlights Issue 37, detailing recent findings in deposit accounts, furnishing, and short-term small dollar lending. The report highlights violations of the Fair Credit Reporting Act and unfair practices related to overdraft fees, with significant refunds issued by mortgage servicers and originators.