DfT and MCA Maritime Passenger Accessibility Survey 2024
Summary
The Department for Transport and Maritime and Coastguard Agency published the 2024 annual accessibility survey covering maritime passengers, including those with reduced mobility, to assess their travel experiences on ferries and cruise ships. The survey evaluates the effectiveness of assistance provision as required by EU Regulation 1177/2010, with results expected to inform future accessibility improvements in the maritime sector.
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GovPing monitors UK DfT for new transportation regulatory changes. Every update since tracking began is archived, classified, and available as free RSS or email alerts — 8 changes logged to date.
What changed
The Department for Transport and Maritime and Coastguard Agency published their 2024 annual maritime passenger accessibility survey, which collects data on the experiences of passengers with reduced mobility when travelling on ferries or cruise ships.
Maritime operators and port facilities should note that this survey directly assesses compliance with EU Regulation 1177/2010 requirements for assistance to disabled passengers. While the survey itself does not create new obligations, the findings may inform future regulatory guidance or enforcement priorities regarding accessibility standards.
Archived snapshot
Apr 25, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Research and analysis
DfT and MCA maritime passenger accessibility survey 2024
Survey of maritime passengers, including people with reduced mobility, to find out about their experiences of using ferries or cruise ships.
From: Department for Transport and Maritime and Coastguard Agency Published 24 April 2026 Get emails about this page
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DfT and MCA maritime passenger accessibility survey 2024
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Details
Annual survey of maritime passengers, including people with reduced mobility, to find out about:
- their experience of travelling on ferries or cruise ships
- how effective the provision of assistance has been, as required by regulation EU1177/2010 This survey is carried out by the Department for Transport and Maritime and Coastguard Agency.
View previous editions of this survey:
- DfT and MCA maritime passenger accessibility survey 2023
- DfT and MCA maritime passenger accessibility survey 2022
- Summary of the MCA disabled passenger satisfaction survey 2019
Updates to this page
Published 24 April 2026
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