Post Office Awards TOM Services Contract to Q5 LTD for £535k
Summary
Post Office Limited has awarded a direct-award contract to Q5 LTD for establishing Target Operating Model (TOM) guardianship, planning development, and programme leadership services. The contract is valued at £535,000 excluding VAT (£642,000 including VAT), running from 8 May 2026 to 31 July 2026. The direct award justification cites extreme and unavoidable urgency requiring no delay in beginning critical TOM programme work.
“Direct award for the services of establishing TOM guardianship, planning development and programme leadership up to £535k ex vat”
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What changed
Post Office Limited published a transparency award notice for a direct award contract to Q5 LTD under the UK Procurement Act 2023. The contract covers TOM programme guardianship, planning, and leadership services valued at £535,000 excluding VAT for an approximately three-month engagement from May to July 2026.
Suppliers and public-sector bodies monitoring procurement opportunities should note the direct award justification based on extreme and unavoidable urgency. While a longer-term competitive procurement exercise is underway for a more permanent solution, this emergency award permits immediate commencement of critical programme work. This follows the standard procurement transparency requirements under the Procurement Act 2023.
Archived snapshot
Apr 28, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
Award
Target Operating Model
- Post Office Limited UK5: Transparency notice - Procurement Act 2023 - view information about notice types
Notice identifier: 2026/S 000-038252
Procurement identifier (OCID): ocds-h6vhtk-068c1a (view related notices)
Published 27 April 2026, 6:30pm
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Contents
Scope Contract 1 Other information Procedure Supplier Contracting authority
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Reference
C103934
Description
Direct award for the services of establishing TOM guardianship, planning development and programme leadership
up to £535k ex vat
Contract 1
Supplier
Contract value
- £535,000 excluding VAT
- £642,000 including VAT Above the relevant threshold
Earliest date the contract will be signed
8 May 2026
Contract dates (estimated)
- 8 May 2026 to 31 July 2026
- 2 months, 24 days
Main procurement category
Services
CPV classifications
General management consultancy services
Contract locations
- UK - United Kingdom
Conflicts assessment prepared/revised
Yes
Procedure type
Direct award
Direct award justification
Extreme and unavoidable urgency
Works are required to ensure that there is no delay in beginning the critical work of the TOM programme.
A procurement exercise has commenced for a longer term solution.
Q5 LTD
- Companies House: 15266902
- Public Procurement Organisation Number: PQVZ-8915-DDBD Thorney House
London
SW1P 3HL
United Kingdom
Email: pnfp@q5partners.com
Website: https://www.q5partners.com /
Region: UKI32 - Westminster
Small or medium-sized enterprise (SME): Yes
Voluntary, community or social enterprise (VCSE): No
Contract 1
Post Office Limited
- Companies House: 02154540
- Public Procurement Organisation Number: PRNP-5883-YMLG 100 Wood Street
London
EC2V 7ER
United Kingdom
Email: Procurement@postoffice.co.uk
Website: https://corporate.postoffice.co.uk /
Region: UKI31 - Camden and City of London
Organisation type: Public undertaking (commercial organisation subject to public authority oversight)
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