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NESO Coach Services Tender

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Published March 27th, 2026

Detected March 27th, 2026

Summary

The National Energy System Operator Limited has published a tender notice for a fully managed coach service. The contract is valued at an estimated £2.46 million including VAT and is for an initial term of 3 years with potential extensions.

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What changed

The National Energy System Operator Limited (NESO) is seeking a single provider for a comprehensive coach service, encompassing electric vehicles, drivers, maintenance, cleaning, and garaging, to operate employee shuttle buses. The estimated total value of the contract, including VAT, is £2,460,000, with an initial term of 3 years and two possible 12-month extensions, totaling up to 5 years. The tender notice specifies that the contract is above the relevant threshold and includes provisions for route modifications and additions.

Companies interested in bidding must submit their tenders electronically via the Ariba platform by 1 May 2026. The enquiry deadline is 20 April 2026. The award decision is estimated for 10 August 2026, with the contract expected to commence on 1 October 2026. Small and medium-sized enterprises (SME) are specifically mentioned as suitable participants, indicating a potential focus on encouraging SME involvement in this procurement.

What to do next

Review tender requirements for NESO coach services.
Submit electronic bids via Ariba by 1 May 2026.
Address any enquiries by 20 April 2026.

Source document (simplified)

Tender

NESO Coach Services Tender

NATIONAL ENERGY SYSTEM OPERATOR LIMITED UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2026/S 000-028766

Procurement identifier (OCID): ocds-h6vhtk-05e220 (view related notices)

Published 27 March 2026, 5:13pm

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Scope Participation Submission Award criteria Other information Procedure Documents Contracting authority

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Description

NESO is seeking a single provider of a fully managed coach service, including electrical vehicles, drivers, maintenance, cleaning, and garaging, to operate employee shuttle buses between train station(s) and office(s). The initial term would be 3 years (+1+1 possible extension).

Total value (estimated)

£2,050,000 excluding VAT
£2,460,000 including VAT Above the relevant threshold

Contract dates (estimated)

1 October 2026 to 30 September 2029
Possible extension to 30 September 2031
5 years Description of possible extension:

Two extension of 12 months each to make a total contract period of five years.

Options

The right to additional purchases while the contract is valid.

The contract includes the right to modify existing routes and to add new routes as needed, provided these remain within the contract value and allowable uplifts. The published contract value already includes a provision for an additional route expected to be required around year 4 of the agreement

Main procurement category

Services

CPV classifications

Road transport services

Contract locations

UKC - North East (England)
UKD - North West (England)
UKE - Yorkshire and the Humber
UKF - East Midlands (England)
UKG - West Midlands (England)
UKH - East of England
UKI - London
UKJ - South East (England)
UKK - South West (England)

Participation

Particular suitability

Small and medium-sized enterprises (SME)

Submission

Enquiry deadline

20 April 2026, 11:59pm

Submission type

Tenders

Tender submission deadline

1 May 2026, 11:59pm

Submission address and any special instructions

https://www.sap.com/products/spend-management/ariba-login.html

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

10 August 2026

Award criteria

| Name | Description | Type | Weighting |
| --- | --- | --- | --- |
| Commercial | As per tender instructions | Cost | 50% |
| Technical | As per tender instructions | Quality | 40% |
| Social Value | As per tender instructions | Quality | 10% |

Other information

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Competitive flexible procedure

Special regime

Utilities

Competitive flexible procedure description

The Tender Process will consist of 3 stages:

• Stage 1 (PSQ & ITT) - combined submission

• Stage 2 (Site Visits & Negotiations/BAFO) - Optional but planned - minimum of 3x Bidders

• Stage 3 (Contract Award) - 1 Supplier awarded

Bidder Tender Responses MUST be submitted via SAP Ariba, as a combined (PSQ & ITT) submission.

NESO, as the Contracting Authority, intends and expects to proceed to Stage 2 upon completion of Stage 1. However, the Contracting Authority reserves the right, at its sole discretion, not to progress to Stage 2. Should the Contracting Authority choose not to launch Stage 2, the Award Decision will be based exclusively on the results of Stage 1

The PSQ evaluation is a pass / fail step of the Tender process, and Bidders must achieve a pass mark on all mandatory pass questions. If Bidders do not pass the PSQ, they will not progress to the next stage of the Tender Process and their ITT response will not be assessed in any form as part of the Tender Process.

Further details on the Tender Process are described in the Tender Instructions.

Responding to this notice:

• Bidders wishing to participate in this Tender must respond via email to the advertised NESO email inbox listed in the Tender Notice.

• Bidders should include in their email the attachment from the Tender Notice (completed NDA); please include the name and email address of the lead contact, and supporting team members, per Bidder for circulation of SAP Ariba portal details.

• Upon receiving such email, the Contracting Authority will review completed NDAs and following compliance checks, issue Bidders with links to NESO's SAP Ariba portal, granting access to the full suite of Tender Documents.

Documents

Associated tender documents

NDA_Coach Services Tender.docx

Please complete NDA and provide it back when responding to this notice (via email to box.NESOIndirectsTenders@neso.energy).

Please also provide your SAP Ariba number (AN ID) when responding to this notice.

Please include the name and email address of the lead contact, and supporting team members, per Bidder for circulation of SAP Ariba portal details. SAP Ariba will be used for all further correspondence with Bidders.

Following the NDA being provided Bidders will be added to SAP Ariba to access the Tender material.

Documents to be provided after the tender notice

Bidders will be granted access to the full suite of Tender Documents on SAP Ariba following review of completed Bidder NDAs by the Contracting Authority.