Loan Management System Procurement £5,880,000

Tender

Loan Management System

• British Business Bank UK4: Tender notice - Procurement Act 2023 - view information about notice types

Notice identifier: 2026/S 000-032999

Procurement identifier (OCID): ocds-h6vhtk-0679c4

Published 31 March 2026, 3:57pm

Last edited 10 April 2026, 5:32pm

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• 10 April 2026, 5:32pm (this version)
• 31 March 2026, 3:57pm

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Contents

Scope Participation Submission Award criteria Other information Procedure Contracting authority

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• Copy link Print this notice Report concerns about this procurement ## Changes to notice

This notice has been edited. The previous version is still available.

This addendum has been issued to reflect an amendment concerning the legal entity. In addition, an indicative price range has been provided to support bidders’ understanding.

Scope

Description

The British Business Bank is the UK’s economic development bank, with a mission to make finance markets work better for smaller businesses. BBB typically operates on a wholesale basis, partnering with lenders within the existing financial ecosystem to increase the supply, diversity, and regional reach of finance available to UK SMEs.

The Start Up Loans scheme (SUL) provides debt finance in the form of a personal loan, to help individuals to start or grow their early stage businesses, driving sustainable growth and unlocking potential. Without SUL, many aspiring entrepreneurs would not be able to secure the finance and support to start and grow their businesses.

The operating model utilises a mix of internal platforms and external service providers to support the full loan lifecycle - including disbursement, servicing, collections and recoveries.

To support future growth, we are preparing to deliver direct lending operations. As part of this, we are seeking FCA approval for a subsidiary of the British Business Bank to become a direct lender and therefore need to procure a comprehensive Loan Management System (LMS) capable of fully supporting this operating model.

Tenderers are also directed to the Specification for the Project Requirements, as set out in Appendix 6 (Specification) of the Invitation To Participate (ITP).

To respond to this opportunity, please click here:

To access the Procurement Specific Questionnaire:

https://www.delta-esourcing.com/respond/825FNUH6AP

To access the tender documentation:

https://www.delta-esourcing.com/respond/V725K345VT

Total value (estimated)

• £4,900,000 excluding VAT
• £5,880,000 including VAT Above the relevant threshold

Contract dates (estimated)

• 15 September 2026 to 15 September 2031
• Possible extension to 14 September 2033
• 7 years Description of possible extension:

The contract will be for 5 years with the option to extend for an additional period of up to 2 years

Main procurement category

Services

CPV classifications

Banking and investment services

Banking services

Investment banking services and related services

Contract locations

• UK - United Kingdom

Participation

Particular suitability

Small and medium-sized enterprises (SME)

Submission

Enquiry deadline

23 April 2026, 5:00pm

Submission type

Tenders

Tender submission deadline

8 May 2026, 11:55pm

Submission address and any special instructions

https://www.delta-esourcing.com /

Tenders may be submitted electronically

Yes

Languages that may be used for submission

English

Award decision date (estimated)

15 September 2026

Award criteria

Name	Description	Type	Weighting
Quality and Presentation	Quality	Quality	70%
Price	Price	Price	20%
Social Value	Social Value	Quality	10%

Other information

Conflicts assessment prepared/revised

Yes

Procedure

Procedure type

Competitive flexible procedure

Competitive flexible procedure description

Tenderers must submit a response to the Procurement Specific Questionnaire (PSQ) and the Invitation to Participate (ITP) documents by 08/05/2026 at 23:55.

Following evaluation of the PSQ, the suppliers who pass all sections of the PSQ (please refer to the PSQ document for further details) will proceed to have their ITP response evaluated.

Evaluators will read the responses provided by the Tenderers to the Quality Questions in Appendix 1 of the ITP ahead of the Presentations (w/c June 1st 2026, exact date to be confirmed). Please note that the responses to certain Quality Questions in Appendix 1 in the ITP and the agenda items in the Presentations (Appendix 4 of the ITP) are linked, and evaluations will be scored based on the bidders responses to the Quality Questions in Appendix 1 and the responses provided in the Presentations.

Commercial evaluations will also take place along with evaluations to the Social Value questions.

Please note that it is British Business Bank or a member of its groups intention to award the contract following the conclusion of the ITP without proceeding to a Final Tender stage.

Contracting authority

British Business Bank

• Public Procurement Organisation Number: PGTM-8337-GYXM Steel City House, West Street

Sheffield

S1 2GQ

United Kingdom

Email: procurement@british-business-bank.co.uk

Region: UKE32 - Sheffield

Organisation type: Public authority - central government