Shared Services Canada PagerDuty Maintenance and Support Tender
Summary
Shared Services Canada has issued a tender for PagerDuty maintenance and support services, software, and licenses to consolidate existing requirements for its networking and virtualization infrastructure. The tender closes on March 20, 2026.
What changed
Shared Services Canada (SSC) is seeking to consolidate all PagerDuty maintenance and support services, software, and licenses required to maintain its existing network infrastructure across Canada. This tender notice (Solicitation number BPM025733/33462) was published on March 10, 2026, and is open for bids until March 20, 2026, at 3:00 PM EDT. The contracting authority is Song Prak.
Companies interested in providing these services must submit their bids by the closing date. Potential partners can register their interest, but this does not replace the formal tendering process. Bidders should review the provided solicitation documents, including the Statement of Work (SOW) and vendor submission forms, to understand the full requirements and bidding criteria. Compliance with the Canadian Free Trade Agreement (CFTA) is noted.
What to do next
- Review tender documents for PagerDuty maintenance and support services.
- Submit bids by the closing date of March 20, 2026.
- Ensure compliance with Canadian Free Trade Agreement (CFTA) requirements.
Source document (simplified)
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Maintenance & Support PagerDuty
Solicitation number BPM025733/33462
Publication date
2026/03/10
Closing date and time 2026/03/20 15:00 EDT
Status Status
Open
| Time to closing | |
| 9 days | 6:30 hours |
Description
SSC owns PAGERDUTY products for use on its networking and virtualization technology infrastructure. SSC has a requirement to consolidate all PAGERDUTY Maintenance and Support, software, licences and subscriptions required to keep the functionality and maintain the existing network infrastructure across Canada.
Contracting Authority: Song Prak
Email: Song.prak@ssc-spc.gc.ca
Solicitation Closing- March 20 th, 2026 at 3:00PM EST
- SSC Maintenance & Support PagerDuty- Amendment 000 Show more description Show less description ### Contract duration
Refer to the description above for full details.
Trade agreements
- Canadian Free Trade Agreement (CFTA)
Partner with another business
Are you interested in partnering with other businesses for this opportunity? Add your company to the list of businesses who are interested in partnering.
This list does not replace or affect the tendering procedures for this procurement process. Businesses are still required to respond to bid solicitations, and to compete based on the set criteria. For more information please read the Terms of use.
Contact information
Contracting organization
Organization Shared Services Canada Address 90 Metcalfe Street Ottawa, Ontario, K0A 0C3 Canada Contracting authority Song,Prak Phone 343-550-5592 Fax 613-355-7651 Address 180 Kent St 180 Kent St Ottawa, Ontario, K1P 0B6 CANADA
Buying organization(s)
Organization Shared Services Canada Address 90 Metcalfe Street Ottawa, Ontario, K0A 0C3 Canada
Bidding details
Full details regarding this tender opportunity are available in the documents below. Click on the document name to download the file. Contact the contracting officer if you have any questions regarding these documents.
| Document title | Amendment no. | Language | Unique downloads | Date added |
| --- | --- | --- | --- | --- |
| AnnexA-SOWBPM025733PAGERDUTYMaintenance_EN | 000 | EN | 0 | 2026/03/10 |
| Form 4 - SCSI Vendor Submission Form EN | 000 | EN | 0 | 2026/03/10 |
| SSC Standard Instructions for Procurement Documents 1.4 | 000 | EN | 0 | 2026/03/10 |
| Solicitation BPM025733PagerDutyMaintenance & Support_ EN | 000 | EN | 0 | 2026/03/10 |
| AnnexB-BPM025733R000195439-InventoryandPricing-PagerDuty | 000 | EN | 0 | 2026/03/10 |
| AnnexeASOWBPM025733PAGERDUTYMaintenanceFR | 000 | FR | 0 | 2026/03/10 |
| SPC Instructions uniformisées concernant les documents d’approvisionnement 1.4 FR | 000 | FR | 0 | 2026/03/10 |
| AnnexeB-BPM025733R000195439-InventoryetPricing-PagerDuty- | 000 | FR | 0 | 2026/03/10 |
| Formulaire 4 - Formulaire de soumission de l'ISCC FR | 000 | FR | 0 | 2026/03/10 |
| Demande BPM025733 Maintenance et supportPagerDuty FR | 000 | FR | 0 | 2026/03/10 |
Access the Getting started page for details on how to bid, and more.
Related notices
There are currently no notices related to this notice.
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Summary information
Notice type Request for Proposal Language(s) French, English Region(s) of delivery Canada Region of opportunity World Procurement method Competitive – Open Bidding Commodity - GSIN
Click the links below to see a list of notices associated with the GSIN codes.
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Support for small and medium businesses
If you have questions about this tender opportunity, please contact the contracting officer, whose information is found in the Contact information tab.
Refer to our Support page if you need help or have questions about the government procurement process, including how to bid or how to register in SAP Ariba. You can also contact Procurement Assistance Canada, which has offices across Canada.
Report a problem on this page Date modified:
2026-03-11
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