Public consultation on the draft BEREC Guidelines on Regulation (EU) 2022/612 and Commission Implementing Regulation (EU) 2016/2286 (Retail Roaming Guidelines)

Deadline to submit contributions: 17 April 2026

During the 66th BEREC ordinary meetings (12-13 March 2026), the Board of Regulators adopted the draft BEREC Guidelines on Regulation (EU) 2022/612 and Commission Implementing Regulation (EU) 2016/2286 (BoR (26) 37) – the so-called Retail Roaming Guidelines – for public consultation.

Background

According to the Roaming Regulation, BEREC shall update its Retail Roaming Guidelines in close cooperation with the European Commission and consult with stakeholders to ensure the consistent application of the provisions. In 2022, BEREC published revised Retail Roaming Guidelines (BoR (22) 174) taking into account the provisions of the 2022 Roaming Regulation.

Following the decisions made under the Association Agreements between the European Union (EU) and Ukraine, and between the EU and Moldova, both countries joined Roam-Like-At-Home (RLAH) area on 1 January 2026. Moldovan and Ukrainian users in the EU and the EU citizens in Moldova and Ukraine can now make calls, send texts and use mobile data without additional charges, just as if they were in their home country.

Aim

The 2026 revision of the Retail Roaming Guidelines reflects the geographical extension of the EU RLAH area to include Ukraine and Moldova, and replaces the previous Guidelines published in 2022.

The revised draft Guidelines complement the provisions of the Roaming Regulation and are not presented as an official legal interpretation of those provisions. The Retail Roaming Guidelines also complement the BEREC Guidelines on wholesale roaming access. National regulatory authorities are expected to consider the BEREC Guidelines when supervising compliance with the Roaming Regulation in their respective countries.

Submit your contributions

Interested stakeholders are kindly requested to submit their contributions via email to [email protected] by 17 April 2026.

After submitting the contribution, an acknowledgement email will be sent to you. If this confirmation e-mail is not received, the submission of the contribution was not successful, and it should be submitted again.

Contributions should be sent in English and, in order to facilitate processing of the responses, the comments provided should clearly refer to certain sections/subsections/paragraphs of the document.

In accordance with the BEREC policy on public consultations, BEREC will publish all contributions and a summary of the contributions, respecting confidentiality requests. Any such requests should clearly indicate which information is considered confidential and be accompanied by a non-confidential version.

We strongly encourage all stakeholders to submit their contributions as early as possible. Contributions received after the above-mentioned deadline will not be taken into account.

Privacy Statement

This privacy notice explains the BEREC Office policies and practices regarding the collection and use of your personal data, and sets forth your privacy rights. We recognise that information privacy is an ongoing responsibility, and we will update this notice where necessary.

SHARE