CRTC Releases

CRTC Policy Prohibits Fees Barrier to Switching Cellphone and Internet Plans

The CRTC has issued a new policy prohibiting fees that act as a barrier for consumers switching cellphone and Internet plans. These changes, effective June 12, 2026, amend the Wireless Code and Internet Code to empower consumers and align with recent amendments to the Telecommunications Act.

Bell Canada Withdraws Features of Small Business Service

The Canadian Radio-television and Telecommunications Commission (CRTC) has approved Bell Canada's application to withdraw certain features of its Bell Total Connect for Small Business service. The affected features include Soft Client, Mobile Application, and Call Dashboard, due to end-of-life equipment. The withdrawal is effective September 30, 2025.

Telecom Consultation on CCTS Fee Structure

The Canadian Radio-television and Telecommunications Commission (CRTC) has extended deadlines for a consultation on the fee structure and dispute mechanism of the Commission for Complaints for Telecom-television Services Inc. (CCTS). The revised deadlines for submissions are April 7, 2026, for CCTS responses, April 21, 2026, for interventions, and May 26, 2026, for replies.

CRTC Approves Northwestel Tariff Applications

The CRTC has approved tariff applications from Northwestel Inc. for the introduction of digital satellite circuits and the withdrawal of a digital satellite service. Revised tariff pages are to be issued within 10 days.

CRTC Approves CBC's Conversion of Iqaluit Radio Station to FM Band

The Canadian Radio-television and Telecommunications Commission (CRTC) has approved the Canadian Broadcasting Corporation's (CBC) application to convert its English-language AM radio station CFFB in Iqaluit, Nunavut, to an FM band station. This decision also approves the revocation of the original AM broadcasting licence.

CRTC Telecom Order 2026-42: Costs Award for PIAC Participation

The Canadian Radio-television and Telecommunications Commission (CRTC) issued Telecom Order 2026-42, granting a costs award to the Public Interest Advocacy Centre (PIAC) for its participation in a proceeding concerning notification and reporting requirements for telecommunications service outages. PIAC sought costs for representing consumer interests.

Broadband Fund payment approved for February 2026 claims

Broadband Fund payment approved for February 2026 claims

CRTC Approves Broadband Fund Holdback Reports

The Canadian Radio-television and Telecommunications Commission (CRTC) has approved holdback reports for several broadband funding recipients, including ATG Arrow Technology Group Limited Partnership, Columbia Basin Broadband Corporation, and Nexicom Inc. This approval allows for the distribution of payments associated with these holdbacks.