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Consumer Rights Amendment Transposes EU Directive 2023/2673 for Distance Financial Services

The MCCAA Office for Consumer Affairs has published user guidelines transposing EU Directive 2023/2673 into Maltese law, extending the scope of Directive 2011/83/EU to cover financial services contracts concluded at a distance between consumers and traders. The transposition requires traders to provide an accessible online withdrawal function enabling consumers to submit electronic withdrawal statements for distance contracts. These guidelines are published pursuant to Article 3 of the Small Business Act (Cap. 512).