Changeflow GovPing Real Estate & Housing Power Restored to ~330 Upcountry Maui Customers...
Routine Notice Added Final

Power Restored to ~330 Upcountry Maui Customers After PSPS Event

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Summary

Hawaiian Electric has restored electricity to approximately 330 customers in parts of Upcountry Maui following a Public Safety Power Shutoff (PSPS) program. Crews completed circuit inspections beginning at 6 a.m., allowing all affected customers to be restored. The utility advises that additional PSPS events may be necessary if hazardous conditions return to reduce wildfire risk.

Published by HI DCA on cca.hawaii.gov . Detected, standardized, and enriched by GovPing. Review our methodology and editorial standards .

What changed

Hawaiian Electric completed restoration of electricity to approximately 330 customers in Upcountry Maui following a Public Safety Power Shutoff event initiated due to high wind conditions and potential wildfire risk. The restoration was completed by crews working since 6 a.m. on July 7, 2025. The utility has indicated that future PSPS events may be necessary if hazardous conditions return on Maui or Hawai'i Island.

For affected customers, this announcement confirms service has been restored and provides contact information (Maui County Trouble Line: 1-855-304-8181) for those still experiencing outages. Customers are advised to stay informed through Hawaiian Electric's website, social media channels, or mobile app, and reminded not to touch fallen utility equipment. The utility continues coordinating with Maui Emergency Management Agency and Hawai'i County Civil Defense Agency.

Archived snapshot

Apr 17, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

Release: Public Safety Power Shutoff restoration completed

July 7, 2025 at 1:03 pm

Share HONOLULU, July 7, 2025 – Hawaiian Electric has restored electricity to all affected customers, about 330 in parts of Upcountry Maui, impacted by its Public Safety Power Shutoff (PSPS) program. Overnight crews and additional personnel who have been working since 6 a.m. completed inspections of the circuits enabling all customers to be restored. If hazardous conditions suddenly return, it may be necessary to shut off the power in identified PSPS areas on Maui and Hawai‘i Island to reduce the risk of a wildfire.

Any customer still without power should call our Maui County Trouble Line to report the outage at 1-855-304-8181.

A PSPS was not necessary on Oʻahu or Hawai‘i Island. Although the high winds have subsided currently, Hawaiian Electric will continue to closely monitor the weather. As a safety precaution,
customers are reminded not to touch or move any fallen poles, lines or other utility equipment.

“We sincerely thank our customers for their patience and understanding. We are also grateful to our emergency response partners for working alongside our crews to keep our communities
safe,” said Jim Alberts, Hawaiian Electric senior vice president and chief operations officer.

Hawaiian Electric continues to coordinate with the Maui Emergency Management Agency, Hawai‘i County Civil Defense Agency, and other emergency response authorities.

For more information and maps, call Hawaiian Electric’s PSPS hotline at 1-844-483-8666 toll-free or go to hawaiianelectric.com/PSPS. Follow Hawaiian Electric on social media or our
mobile app.

How to stay informed

Hawaiian Electric will provide updates frequently through the news media and the following mobile-friendly resources:

  • Hawaiian Electric website: hawaiianelectric.com
  • Twitter/X: @HwnElectric; @mauielectric; @hielectriclight
  • Facebook: facebook.com/HawaiianElectric
  • Mobile app: free download available on Apple App and Google Play stores

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Last updated

Classification

Agency
HI DCA
Published
July 7th, 2025
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Energy companies Consumers
Industry sector
2210 Electric Utilities
Activity scope
Power restoration Emergency response Wildfire prevention
Geographic scope
US-HI US-HI

Taxonomy

Primary area
Energy
Operational domain
Compliance
Topics
Consumer Protection Environmental Protection

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