Intelligence Briefing Consumer Protection CMA Fines AA and BSM Driving Schools £4.2M for ...

Over 80,000 customers must receive refunds under first penalty under new consumer rules.

The CMA ordered AA Driving School and BSM Driving School to refund over £760,000 to more than 80,000 customers and pay a £4.2 million fine for drip pricing violations. The companies failed to include a mandatory £3 booking fee in the upfront price shown when booking driving lessons online between April and December 2025. This is the first financial penalty the CMA has imposed under its new consumer law enforcement powers.

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CMA Fines AA, BSM £4.2M for Drip Pricing

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