Missouri DCI Refuses Insurance Producer License to Monarch Title Owner

MO Insurance News

Filed April 2nd, 2026

Detected April 3rd, 2026

Summary

The Missouri Department of Commerce and Insurance (DCI) has refused to issue insurance producer licenses to Mychal Walker, owner of Monarch Title Company, Inc., and The Walker Agency, LLC, following multiple violations of state law. DCI also obtained a court order to take control of Monarch's escrow accounts after the company abruptly closed in December 2024, leaving customers unable to access their funds.

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What changed

DCI Director Angela Nelson issued license refusals to Mychal Walker and The Walker Agency, LLC after Monarch Title Company closed in December 2024 when its sole insurer terminated its contract, leaving the company unauthorized to sell title insurance. The company's sudden closure left customers unable to access funds held in escrow accounts. DCI intervened by obtaining a court order to take charge of the escrow accounts to prevent further consumer harm.

Insurance producers and title companies in Missouri should review their licensing status and compliance with state law to avoid similar enforcement actions. Consumers who were customers of Monarch Title are advised to contact their insurance company to verify policy legitimacy or call DCI's Consumer Affairs Hotline at 800-726-7390 for assistance. DCI emphasizes its commitment to protecting Missouri consumers and ensuring licensed, accountable professionals operate in the market.

What to do next

Verify current licensing status and compliance with Missouri insurance producer requirements
Review escrow account management practices for adherence to state law
Contact DCI Consumer Affairs Hotline (800-726-7390) if previously a Monarch Title customer to recover escrowed funds or verify policy legitimacy

Source document (simplified)

Missouri Department of Commerce and Insurance refuses producer license for owner of Columbia-based Monarch Title Company, Inc.

JEFFERSON CITY, Mo. – Following multiple violations of state law, the Missouri Department of Commerce and Insurance (DCI) has refused to issue an insurance producer license to Mychal Walker, owner of Monarch Title Company, Inc., located in Columbia, Missouri. The business entity producer license for The Walker Agency, LLC, has also been refused by DCI Director Angela Nelson.

Monarch Title Company, Inc., closed its doors in December 2024 after the department was notified that the sole insurer for Monarch had terminated its contract and Monarch no longer had authorization to sell, solicit or negotiate title insurance contracts.

“Missourians deserve to work with licensed, accountable professionals they can trust,” Director Nelson said. “When individuals and businesses fail to follow the law, especially in ways that put consumers at risk, we will take every action to protect the public.”

Due to its abrupt cessation of business operations, Monarch’s unsuspecting customers could no longer obtain access to their rightfully owned funds held in Monarch’s escrow accounts. To prevent further harm to title consumers, DCI intervened and obtained a court order to take charge and control of Monarch’s escrow accounts.

“DCI will always put the fair treatment of Missourians first, and we are committed to ensuring every consumer recovers what is rightfully theirs,” Director Nelson said. “We encourage clients of Monarch Title to check their policies for an insurance company contact number and then call to make sure their policies are legitimate. If you can’t find your policy or a contact number, please reach out to our Consumer Affairs Agent Investigation Section at 573-751-1922 for assistance.”

To view the refusal orders and other enforcement actions issued by the department, visit insurance.mo.gov/enforcement-actions. Consumers who believe an agent or insurance company has violated Missouri law are encouraged to file a complaint online, via mail or fax, or by calling DCI’s Consumer Hotline at 800-726-7390.

DCI is charged with protecting Missouri consumers through oversight of the insurance industry, banks, credit unions, utilities and various professional licensees operating in the state. For more information about the department, please visit our website at dci.mo.gov.

Published Date

Thu, 04/02/2026 - 09:45