Minnesota DOI: Consent to Share Complaint Data

Detected March 19th, 2026

Summary

The Minnesota Department of Commerce is requesting consent from individuals to share their complaint data with the party they complained about. This consent is required for the department to forward the complaint, and is not mandatory for the complainant.

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What changed

The Minnesota Department of Commerce has issued a notice requesting "informed consent" from individuals before sharing their complaint data with the party against whom the complaint was filed. This consent is voluntary but necessary for the department to process and forward the complaint.

Individuals submitting complaints to the Minnesota DOI should be aware that they must provide explicit consent if they wish for their complaint to be shared with the respondent. While not a mandatory requirement to file a complaint, the absence of consent will prevent the department from sharing the complaint details. This process impacts how consumer complaints are handled and investigated within the state's insurance regulatory framework.

What to do next

Review the Minnesota DOI's request for informed consent regarding complaint data sharing.
Ensure individuals understand that providing consent is voluntary but necessary for complaint forwarding.

Source document (simplified)

The Minnesota Department of Commerce would like your permission to send your complaint to the party you complained about. This permission is called “informed consent.” Please fill out the informed consent form before submitting your complaint.

You are not required to give consent to share your complaint, but the Department cannot share your complaint if you do not.