Louisiana Insurance Policyholder Guidance After Storms

LA DOI Press Releases

Published March 13th, 2026

Detected March 19th, 2026

Summary

The Louisiana Department of Insurance has issued guidance for policyholders affected by recent storms. The guidance provides tips on filing insurance claims, protecting property from further damage, and avoiding potential scams.

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What changed

The Louisiana Department of Insurance (LDI) has released guidance for residents impacted by recent severe storms and tornadoes, particularly in Tangipahoa Parish and surrounding areas. The document outlines essential steps for policyholders to take when filing property damage claims, including contacting their insurer, documenting damage, and taking reasonable steps to mitigate further loss. It also warns of potential scams targeting storm victims.

Policyholders are advised to review their insurance coverage and follow the provided steps to ensure a smooth claims process. The LDI encourages individuals to verify the licenses of adjusters and contractors and provides contact information and resources for assistance, including their mobile app and phone number. While no specific compliance deadline is mentioned, prompt action is implied for effective claims processing.

What to do next

Review insurance policy coverage for storm damage.
Document all property damage with photos or videos before cleanup.
Contact insurance company or agent promptly to file a claim.

Source document (simplified)

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March 13, 2026

Louisiana Department of Insurance Offers Policyholder Guidance Following Wednesday Storm Damage

The Louisiana Department of Insurance (LDI) is reminding residents in Tangipahoa Parish and surrounding areas affected by Wednesday’s tornadoes and severe storms to review their insurance coverage if they experienced property damage.

The LDI offers the following tips on filing a storm damage claim:

- Contact your insurance company or agent first to file a claim. Be ready to provide your policy number and an initial damage assessment if possible. Make sure your agent and insurance company have your correct contact information.
- Take pictures or video of the damage before cleaning up and making temporary repairs. Attempt to separate damaged personal property from undamaged items, but do not throw them away. Keeping damaged items will give the claims adjuster a more complete inventory of property loss.
- Policyholders have an obligation to mitigate further damage by taking protective measures such as putting a tarp over roof damage or boarding up broken windows. Keep receipts for expenses incurred in taking these temporary measures.
- Bad actors may attempt to take advantage of storm victims as they recover and rebuild. Some of these practices include unlicensed individuals posing as contractors or inspectors, fake solicitations for disaster donations, and false offers of state or federal aid. These scam attempts can be made by phone call, text, email, postal mail or door-to-door.
- When an adjuster or contractor visits your property, ask for license and identification. You can call the LDI at 1-800-259-5300 or [visit our website](https://www.ldi.la.gov/onlineservices/ProducerAdjusterSearch/) to verify his or her licensure.

Be Insurance Ready for severe weather and stay safe. If you have questions about an insurance policy or have issues with an insurance claim, contact the LDI by downloading our LDIConnect mobile app on the Apple App Store or Google Play Store, calling us at 800-259-5300 or visiting www.ldi.la.gov.

About the Louisiana Department of Insurance: The Louisiana Department of Insurance works to improve competition in the state’s insurance market while assisting individuals and businesses with the information and resources they need to be informed consumers of insurance. As a regulator, the LDI enforces the laws that provide a fair and stable marketplace and makes certain that insurers comply with the laws in place to protect policyholders. You can contact the LDI by downloading our LDIConnect mobile app on the Apple App Store or Google Play Store , calling us at 800-259-5300 or visiting www.ldi.la.gov . | | | ## FOR IMMEDIATE RELEASE

March 13, 2026

Louisiana Department of Insurance Offers Policyholder Guidance Following Wednesday Storm Damage

The LDI offers the following tips on filing a storm damage claim:

Contact your insurance company or agent first to file a claim. Be ready to provide your policy number and an initial damage assessment if possible. Make sure your agent and insurance company have your correct contact information.
Take pictures or video of the damage before cleaning up and making temporary repairs. Attempt to separate damaged personal property from undamaged items, but do not throw them away. Keeping damaged items will give the claims adjuster a more complete inventory of property loss.
Policyholders have an obligation to mitigate further damage by taking protective measures such as putting a tarp over roof damage or boarding up broken windows. Keep receipts for expenses incurred in taking these temporary measures.
Bad actors may attempt to take advantage of storm victims as they recover and rebuild. Some of these practices include unlicensed individuals posing as contractors or inspectors, fake solicitations for disaster donations, and false offers of state or federal aid. These scam attempts can be made by phone call, text, email, postal mail or door-to-door.
When an adjuster or contractor visits your property, ask for license and identification. You can call the LDI at 1-800-259-5300 or visit our website to verify his or her licensure. Be Insurance Ready for severe weather and stay safe. If you have questions about an insurance policy or have issues with an insurance claim, contact the LDI by downloading our LDIConnect mobile app on the Apple App Store or Google Play Store, calling us at 800-259-5300 or visiting www.ldi.la.gov.

March 13, 2026

Louisiana Department of Insurance Offers Policyholder Guidance Following Wednesday Storm Damage

The LDI offers the following tips on filing a storm damage claim:

Contact your insurance company or agent first to file a claim. Be ready to provide your policy number and an initial damage assessment if possible. Make sure your agent and insurance company have your correct contact information.
Take pictures or video of the damage before cleaning up and making temporary repairs. Attempt to separate damaged personal property from undamaged items, but do not throw them away. Keeping damaged items will give the claims adjuster a more complete inventory of property loss.
Policyholders have an obligation to mitigate further damage by taking protective measures such as putting a tarp over roof damage or boarding up broken windows. Keep receipts for expenses incurred in taking these temporary measures.
Bad actors may attempt to take advantage of storm victims as they recover and rebuild. Some of these practices include unlicensed individuals posing as contractors or inspectors, fake solicitations for disaster donations, and false offers of state or federal aid. These scam attempts can be made by phone call, text, email, postal mail or door-to-door.
When an adjuster or contractor visits your property, ask for license and identification. You can call the LDI at 1-800-259-5300 or visit our website to verify his or her licensure. Be Insurance Ready for severe weather and stay safe. If you have questions about an insurance policy or have issues with an insurance claim, contact the LDI by downloading our LDIConnect mobile app on the Apple App Store or Google Play Store, calling us at 800-259-5300 or visiting www.ldi.la.gov.