Uk Government Digital Service

Manage Intellectual Property Beta Assessment Report

The Government Digital Service published a beta assessment report for the Intellectual Property Office's Manage your IP digital service, resulting in an Amber rating. The service enables users to view and manage patents, trademarks, and designs in one place, replacing disparate paper and partially online transactions. The assessment reviewed research, design, leadership, analytics, and technical architecture, finding strengths in user research, cross-channel alignment, and technical architecture, while identifying areas requiring attention before the service can progress to live operation.

Apply for Maternity Allowance Alpha Assessment

The Government Digital Service assessed DWP's Apply for Maternity Allowance digital service at the Alpha stage. The assessment, conducted on 4 November 2024, resulted in an Amber rating, indicating the service has areas requiring improvement before progressing to the next phase. The service is designed to enable pregnant women and new mothers to apply online for Maternity Allowance, a benefit for those ineligible for Statutory or Occupational Maternity Pay.

Apply for New Style JSA Live Assessment Report

The Government Digital Service assessed DWP's Apply for New Style JSA digital service at the Live stage. The service enables citizens to make online claims for contributions-based Jobseeker's Allowance and allows DWP staff to view claims, make updates, and monitor claim progress. The assessment evaluated standards including iterative improvement, open source code, user success rates, and minister testing. The service met all assessed points of the Service Standard.

Claim Money Back from Access to Work Alpha Assessment

The Central Digital & Data Office assessed the Department for Work and Pensions' 'Claim Money Back from Access to Work' digital service against the Government Digital Service Standard at Alpha stage. The assessment, conducted on 12 October 2021 and published 13 April 2026, resulted in a 'Met' rating. The service enables disabled citizens to claim reimbursement for work-related support including equipment, adaptations, support workers, and travel costs. The panel found the team demonstrated strong user research practices and accessibility testing, meeting Point 1 of the Standard.

DWP Get Help Arranging Child Maintenance Beta Assessment Not Met

The Central Digital & Data Office assessed the Department for Work and Pensions' Get Help Arranging Child Maintenance digital service at beta stage on 20 July 2022. The assessment resulted in Not Met against Point 1 of the Service Standard (Understand Users and Their Needs). The panel found the service requires additional user research across the digital inclusion scale and improved usability testing with assisted digital users.