Changeflow GovPing Government & Legislation Submit DHS Civil Rights Complaint Online
Routine Notice Added Final

Submit DHS Civil Rights Complaint Online

Favicon for www.dhs.gov US DHS Office of Civil Rights
Detected
Email

Summary

DHS CRCL publishes this webpage as the public-facing portal for filing civil rights and civil liberties complaints against the Department. Individuals alleging violations involving discrimination, immigration detention rights abuses, due process violations, physical abuse, or disability accommodation failures can submit complaints via CRCL's online portal at engage.dhs.gov/crcl-complaint. CRCL states it uses complaint information to identify systemic problems in DHS policy and implementation rather than to provide individual legal remedies; complainants seeking private legal recourse are advised to consult an attorney.

“CRCL does not provide individuals with legal rights or remedies. CRCL uses information from complaints to find and address problems in DHS policy and its implementation.”

Published by DHS CRCL on dhs.gov . Detected, standardized, and enriched by GovPing. Review our methodology and editorial standards .

About this source

GovPing monitors US DHS Office of Civil Rights for new government & legislation regulatory changes. Every update since tracking began is archived, classified, and available as free RSS or email alerts — 2 changes logged to date.

What changed

This webpage is a static informational resource published by DHS CRCL describing how members of the public may submit civil rights and civil liberties complaints. It explains CRCL's jurisdiction under 6 U.S.C. § 345 and 42 U.S.C. § 2000ee-1, lists the categories of violations within CRCL's purview (including discrimination, immigration detention rights, disability accommodation, inaccessible ICT, and human rights complaints under Executive Order 13107), and provides a direct link to the online complaint portal. The page also notes that CRCL does not provide individual legal remedies and advises complainants to consult an attorney. Employment discrimination complaints are redirected to a separate EEO complaint process.

Affected parties — individuals who believe their civil rights or civil liberties have been violated by DHS personnel, programs, or activities — are directed to the online portal as the primary filing channel. The page imposes no compliance obligations on regulated entities; its function is exclusively to facilitate complaint intake and set expectations about what CRCL can and cannot do with submitted complaints.

Archived snapshot

Apr 23, 2026

GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.

  1. Home
  2. Topics
  3. Homeland Security Enterprise
  4. Civil Rights and Civil Liberties
  5. Make a Civil Rights Complaint

Make a Civil Rights Complaint

If you believe your rights or the rights of someone else have been violated by DHS, you can file a civil rights complaint with DHS's Office for Civil Rights and Civil Liberties (CRCL).

CRCL reviews and investigates allegations of civil rights and civil liberties violations involving DHS policies, activities, and personnel.  CRCL's jurisdiction includes allegations of civil rights and civil liberties violations.

  • You can use the online portal to submit your complaint directly to CRCL. You will receive a confirmation number and your complaint report will be immediately available for CRCL staff to review.

Go to CRCL's Complaint Portal

About CRCL's Complaint Authorities

The Office for Civil Rights and Civil Liberties (CRCL) reviews and investigates civil rights and civil liberties allegations submitted by the public regarding U.S. Department of Homeland Security (DHS) policies, activities, and personnel. Under 6 U.S.C. § 345 and 42 U.S.C. § 2000ee-1, CRCL receives allegations involving a range of alleged civil rights and civil liberties abuses, such as:

  • Discrimination based on race, ethnicity, national origin, religion, sex, sexual orientation, or disability;
  • Violation of rights while in immigration detention or as a subject of immigration enforcement;
  • Discrimination or inappropriate questioning related to entry into the United States;
  • Violation of due process rights, such as the right to timely notice of charges or access to a lawyer;
  • Violation of confidentiality provisions of the Violence Against Women Act;
  • Physical abuse or any other type of abuse; and
  • Any other civil rights, civil liberties, or human rights violation related to a Department program or activity, including allegations of discrimination by an organization or program that receives financial assistance from DHS.
    CRCL also reviews and investigates the following:

  • Human rights complaints under Executive Order 13107;

  • Disability accommodation complaints under Section 504 of the Rehabilitation Act of 1973, as amended; and

  • Inaccessible Information and Communication Technology (ICT) complaints covered under Section 508 of the Rehabilitation Act of 1973, as amended by the Workforce Investment Act of 1988.
    Read our Privacy Act Statement and learn more about accessible ICT.

  • CRCL does not provide individuals with legal rights or remedies. CRCL uses information from complaints to find and address problems in DHS policy and its implementation. If you believe your rights or those of someone you know have been violated, you may wish to consult an attorney.

  • CRCL strives to maintain transparency in its civil rights investigations processes and developed an online collection of memos and other documents related to CRCL investigations that are available to the public.

CRCL Investigation and Recommendation Memos

Employment Discrimination Complaints

If you would like to make a complaint about employment discrimination, please see Filing an Equal Employment Opportunity (EEO) Complaint.

EEO complaints are addressed by CRCL's Equal Employment Opportunity Division.

Other Ways to Provide Feedback and Submit Complaints with DHS

In addition to the CRCL complaint process, DHS has many other ways for the public to provide feedback and submit complaints to the agency about DHS employees or programs, immigration filings, travel issues, DHS employee misconduct, or other types of concerns.

Get daily alerts for US DHS Office of Civil Rights

Daily digest delivered to your inbox.

Free. Unsubscribe anytime.

About this page

What is GovPing?

Every important government, regulator, and court update from around the world. One place. Real-time. Free. Our mission

What's from the agency?

Source document text, dates, docket IDs, and authority are extracted directly from DHS CRCL.

What's AI-generated?

The summary, classification, recommended actions, deadlines, and penalty information are AI-generated from the original text and may contain errors. Always verify against the source document.

Last updated

Classification

Agency
DHS CRCL
Instrument
Notice
Branch
Executive
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Consumers Immigration detainees Individuals filing civil rights complaints
Industry sector
9211 Government & Public Administration
Activity scope
Civil rights complaint filing Discrimination reporting
Geographic scope
United States US

Taxonomy

Primary area
Civil Rights
Operational domain
Compliance
Topics
Immigration Healthcare

Get alerts for this source

We'll email you when US DHS Office of Civil Rights publishes new changes.

Free. Unsubscribe anytime.

You're subscribed!