Changeflow GovPing Government & Legislation Digital Inclusion Event for Older Persons
Routine Notice Added Final

Digital Inclusion Event for Older Persons

Favicon for www.gibraltar.gov.gi Gibraltar Government Press Releases
Published March 31st, 2026
Detected March 31st, 2026
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Summary

The Gibraltar Ministry of Equality, in partnership with the Customer Care Hub, announces a free digital skills event for residents aged 65 and over. The event, scheduled for April 13, 2026, aims to help older persons navigate HMGoG e-services. Registration is required via telephone (200 66819) or email.

What changed

The Ministry of Equality announced a digital inclusion event targeting Gibraltar residents aged 65 and older, to be held on April 13, 2026, at the Charles Hunt Room, John Mackintosh Hall. The initiative follows feedback from the Ministry's Age Symposium highlighting digital barriers experienced by older persons when accessing HMGoG e-services.

Compliance officers should note this is an informational announcement with no new regulatory requirements or compliance deadlines. The event is voluntary for attendees and focuses on practical digital skills assistance through the Customer Care Hub. Registration closes prior to the event date.

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  • + Reset ## Ministry of Equality Promotes Digital Inclusion for Older Persons in Collaboration with the Customer Care Hub - 226/2026

March 31, 2026

The Ministry of Equality, in collaboration with the Customer Care Hub, will be hosting a targeted event promoting digital inclusion among persons aged 65 and over. This follows directly on from the Ministry of Equality’s recently held Age Symposium where suggestions and feedback received highlighted some of the digital barriers experienced by this demographic.

This initiative will focus on equipping older persons with the skills, confidence and support needed to help them navigate the e-services offered by HMGoG.

The event will take place on Monday 13th April at 10am at the Charles Hunt Room, John Mackintosh Hall and is open to Gibraltar residents aged 65 and over. The event is free but registration for the event is essential, and anyone interested in attending should contact Tel 200 66819 or email: equality.events@gibraltar.gov.gi

The event will include a short presentation by staff from the Customer Care Hub. On conclusion of the event, participants interested in hands-on practical support, help or advice with e-services will have the opportunity to book an appointment with a Customer Care Hub representative. The appointments arranged will take place at the Customer Care Hub, 323 Main Street.

Minister for Equality, the Hon Christian Santos GMD MP said: “Digital inclusion for older persons was one of the key points highlighted at our very first Age Symposium. Therefore, I am very happy that this event will address the digital gap that some older persons explained they had experienced.”

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Classification

Agency
Gibraltar Government
Published
March 31st, 2026
Instrument
Notice
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Consumers Educational institutions
Industry sector
5170 Telecommunications 6254 Social Services 6111 Higher Education
Activity scope
Digital Skills Training
Threshold
Gibraltar residents aged 65 and over
Geographic scope
GI GI

Taxonomy

Primary area
Consumer Protection
Operational domain
Compliance
Topics
Digital Inclusion Social Services

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