Actions on Business Software and Cloud Services
Summary
The Competition and Markets Authority (CMA) published a package of actions on business software and cloud services under the UK digital markets competition regime on 31 March 2026. The guidance sets out regulatory expectations for technology companies providing cloud infrastructure and business software solutions in the United Kingdom. This marks the CMA's formal exercise of its digital markets competition powers targeting these sectors.
What changed
The CMA has released guidance establishing a framework of actions on cloud and business software services under the UK's digital markets competition regime. The document outlines specific competition concerns and required conduct for providers of cloud infrastructure and business software. The regime applies to designated undertakings operating within the UK digital markets.
Technology companies providing cloud services and business software in the UK must review their current practices against the CMA's published actions. Entities should assess whether their commercial practices, pricing structures, or interoperability requirements align with the competition standards set out in this guidance. Failure to comply with digital markets competition orders may result in enforcement action, including significant financial penalties.
What to do next
- Review current cloud service offerings against CMA competition actions
- Assess business software practices for compliance with digital markets requirements
- Engage legal counsel regarding obligations under the UK digital markets regime
Source document (simplified)
Decision
Business software and cloud services
Actions set out by the Competition and Markets Authority (CMA) on business software and cloud services.
From: Competition and Markets Authority Published 31 March 2026 Get emails about this page
Documents
Actions on cloud and business software through the UK digital markets competition regime
PDF, 279 KB, 16 pages
Details
This document sets out a package of actions on business software and cloud services.
Updates to this page
Published 31 March 2026
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