Changeflow GovPing Government & Legislation Actions on Business Software and Cloud Services
Priority review Guidance Added Final

Actions on Business Software and Cloud Services

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Published March 31st, 2026
Detected April 1st, 2026
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Summary

The Competition and Markets Authority (CMA) published a package of actions on business software and cloud services under the UK digital markets competition regime on 31 March 2026. The guidance sets out regulatory expectations for technology companies providing cloud infrastructure and business software solutions in the United Kingdom. This marks the CMA's formal exercise of its digital markets competition powers targeting these sectors.

What changed

The CMA has released guidance establishing a framework of actions on cloud and business software services under the UK's digital markets competition regime. The document outlines specific competition concerns and required conduct for providers of cloud infrastructure and business software. The regime applies to designated undertakings operating within the UK digital markets.

Technology companies providing cloud services and business software in the UK must review their current practices against the CMA's published actions. Entities should assess whether their commercial practices, pricing structures, or interoperability requirements align with the competition standards set out in this guidance. Failure to comply with digital markets competition orders may result in enforcement action, including significant financial penalties.

What to do next

  1. Review current cloud service offerings against CMA competition actions
  2. Assess business software practices for compliance with digital markets requirements
  3. Engage legal counsel regarding obligations under the UK digital markets regime

Source document (simplified)

Decision

Business software and cloud services

Actions set out by the Competition and Markets Authority (CMA) on business software and cloud services.

From: Competition and Markets Authority Published 31 March 2026 Get emails about this page

Documents

Actions on cloud and business software through the UK digital markets competition regime

PDF, 279 KB, 16 pages


Details

This document sets out a package of actions on business software and cloud services.

Updates to this page

Published 31 March 2026

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Related content

Named provisions

Actions on cloud and business software through the UK digital markets competition regime

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
CMA
Published
March 31st, 2026
Instrument
Guidance
Legal weight
Binding
Stage
Final
Change scope
Substantive

Who this affects

Applies to
Technology companies Nonprofits Government agencies
Industry sector
5182 Data Processing & Hosting 5112 Software & Technology 5170 Telecommunications
Activity scope
Digital Markets Regulation Cloud Services Business Software Licensing
Geographic scope
United Kingdom GB

Taxonomy

Primary area
Antitrust & Competition
Operational domain
Compliance
Topics
Technology Data Privacy

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