Consultations and hearings: have your say

The CRTC works closely with individuals, broadcasters, service providers and businesses to enhance broadcasting and telecommunications (telecom) services in Canada.

To do that, we depend on you, Canadians, to tell us what matters to you. What do you want and need? What is working for you? What isn’t? We gather these opinions and comments during public proceedings and hearings on specific topics.

Find proceedings (consultations) open for comment by topic:

• Phone and Internet (telecom)
• Radio, TV and distribution (broadcasting) and Online News Act
• Unwanted calls, spam and rules for telemarketers (compliance and enforcement)

Most requested

• Apply for funding to the Broadcasting Participation Fund External link
• Telecom cost assessment forms (when applying for a cost award)
• List of expedited hearings and final offer arbitrations
• Sign language content

Services and information

Public proceedings (consultations)

Find a consultation or application based on topics, notice numbers and dates.

How to participate

Find out how to submit your comments for a public proceeding. You can do this in writing or online. You can also ask to speak at a public hearing.

Public hearings

View our list of hearings with links to related documents and transcripts.

How to claim proceedings expenses

When you participate in a telecommunications proceeding, it may be possible for some of your expenses to be reimbursed.

Roadmap to CRTC processes in ASL

Videos for those who use American Sign Language (ASL).

More information

• Accessibility and accommodations guidelines

• Letters issued by the CRTC (Commission letters)
  Cover letter template for submitting joint interventions:

• Broadcasting proceeding

• Telecom proceeding

Featured consultations

Improving accessibility of television and online streaming

We are seeking your comments on improving accessibility of television and online streaming.

Status: closed for comments

Improving the resiliency of telecommunications networks and reliability of telecommunications services

We are looking at how to improve network resiliency and service reliability.

Status: closed for comments

Consumer protections in the event of a service outage or disruption

We are looking at how we can help protect Canadians in the event of a service interruption.

Status: closed for comments

Improving the National Public Alerting System

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We are reviewing how public alerts are distributed in Canada. The goal is to help improve the National Public Alerting System, including by improving the accessibility of alerts, considering whether alerts should be distributed in languages that reflect local communities, and ensuring that they are available across the country.

Status: closed for comments

Modernizing Canada’s broadcasting framework

We are modernizing Canada’s broadcasting framework to ensure online streaming services make meaningful contributions to Canadian and Indigenous content.

Status: ongoing

Implementing the Online News Act

The Act is intended to help Canadian news organizations reach fair commercial agreements with the largest online platforms.

Status: ongoing

Improving public interest participation

This consultation examines how to make the CRTC’s funding process for public interest participation easier to access and more efficient.

Status: closed for comments

Making shopping for Internet easier

We’re looking at whether Internet service providers should be required to display information in a standardized label, similar to nutrition labels on food products.

Status: closed for comments

Making it easier to choose an Internet or cellphone service

We are considering the tools Canadians need to make informed decisions about their Internet and cellphone services.

Status: first decision issued

Implementation of an Internet subsidy in the Far North

We are looking at important aspects of the subsidy that will help improve affordability of Internet services in the Far North.

Status: closed for comments

Co-Development of the Indigenous Broadcasting Policy

We are collaborating closely with First Nations, Inuit, and Métis peoples to co-develop an Indigenous broadcasting policy that meets the needs and interests of Indigenous audiences, broadcasters, and content creators.

Status: closed for comments. Additional consultations are planned for 2026.

Review of the Broadband Fund

We are considering ways to improve the Broadband Fund to provide better Internet and wireless services to rural, remote, and Indigenous communities.

Status: first decision issued

Notification and reporting about major telecom service outages

Following our consultation, we are requiring telecom service providers to notify us of major service outages.

Status: decision issued

Date modified:

2026-03-12