Qwest Corporation d/b/a CenturyLink QC Discontinuing Residential Voice Services
Summary
The Utah Public Service Commission has opened an investigatory docket into Qwest Corporation d/b/a CenturyLink QC's planned discontinuance of residential voice services in Springdale, Utah. The notice invites public comment and requests the Division of Public Utilities to investigate and advise on the matter.
What changed
The Utah Public Service Commission (PUC) has initiated an investigatory docket (Docket No. 26-049-02) concerning Qwest Corporation d/b/a CenturyLink QC's notice to discontinue residential voice services in Springdale, Utah. This action follows an application filed by CenturyLink QC to discontinue the service under Section 63.71. The PUC is seeking input from the Division of Public Utilities and has also made available comments from the Division and individual consumers.
Regulated entities, specifically telecommunications providers like CenturyLink QC, should be aware of the process for discontinuing services and the potential for public and regulatory scrutiny. While this specific document is a notice of investigation and request for comments, it highlights the need for clear communication and adherence to regulatory procedures when planning service changes that affect consumers. The comment period is ongoing, with submissions due by March 16, 2026, indicating a need for timely responses and adherence to regulatory timelines.
What to do next
- Review Qwest Corporation d/b/a CenturyLink QC's application to discontinue services.
- Monitor comments and advisement from the Division of Public Utilities.
- Prepare for potential regulatory inquiries regarding service discontinuance procedures.
Source document (simplified)
Docket No: 26-049-02
Telecom Docket Year: 2026
Investigation of Qwest Corporation d/b/a CenturyLink QC’s Notice of Planned Discontinuance of Residential Voice Services in Springdale, Utah
For questions regarding documents not linked call 801-530-6716
| Date | Description |
| --- | --- |
| March 16, 2026 | Comments from the Division of Public Utilities
DPU Attachment 1 – FCC Public Notice, WC Docket No. 26-55 |
| March 12, 2026 | Section 63.71 Application of Qwest Corporation d/b/a CenturyLink QC to Discontinue a Telecommunications Service |
| March 11, 2026 | Comments from Patricia Vail-Blackett |
| March 5, 2026 | Comments from Tim and Lisa Killen
Attachment 1 – CenturyLink’s Letter to Enhance Phone Service
Attachment 2 – CenturyLink’s March 2, 2026 Email |
| February 26, 2026 | Notice of Investigatory Docket and Request to the Division of Public Utilities to Investigate and Advise |
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