Public Service Commission Schedules Informal Conference

COMMONWEALTH OF KENTUCKY BEFORE THE PUBLIC SERVICE COMMISSION In the Matter of:

O R D E R On June 28, 2024, the Commission ordered post-hearing informal conferences (IC) with Commission Staff, to occur twice a year through December 2028 or until further ordered by the Commission. Previous ICs were held on August 28, 2024, April 15, 2025, 1 and September 11, 2025. The Commission finds that the next informal conference, to be held virtually, should be scheduled on March 26, 2026, at 9:30 a.m. Eastern Daylight Time. The agenda is attached as an Appendix to this Order. Commission Staff should contact participants by electronic mail to provide details for joining the conference by video link. The primary purpose of the informal conference is to facilitate discussion between the intervenors and Columbia Kentucky, as they work together to improve the CHOICE program and outreach to customers. The Commission reminds all participants that the role of Commission Staff in these informal conferences is to act as facilitators. IT IS THEREFORE ORDERED that an informal conference, to be held virtually, shall be scheduled for March 26, 2026, at 9:30 a.m. Eastern Daylight Time.

Order (Ky. PSC June 28, 2024). 1ELECTRONIC TARIFF FILING OF COLUMBIA )

GAS OF KENTUCKY, INC. TO EXTEND ITS ) CASE NO. SMALL VOLUME GAS TRANSPORTATION ) 2021-00386 SERVICE )

PUBLIC SERVICE COMMISSION

___________________________ Chairman

___________________________ Commissioner

___________________________ Commissioner

ATTEST:

______________________ Executive Director

Case No. 2021-00386

APPENDIX APPENDIX TO AN ORDER OF THE KENTUCKY PUBLIC SERVICE COMMISSION IN CASE NO. 2021-00386 DATED MAR 24 2026

AGENDA The following topics are to be discussed at the informal conference in this proceeding.

1. Eligible customer lists: Updates on whether an email can be added and
   what percentage of customers have provided email addresses.

2. Autopay and Continued Publicity for the Program: A discussion of how
   Columbia Kentucky can reach customers to educate regarding the Customer Choice program who are currently subscribed to autopay. How has Columbia Kentucky identified ways to continue publicizing the CHOICE program, including utilizing its website and home pages.

3. Updates on Cost-Tracking: Continued discussion regarding Columbia

Kentucky’s methods of cost-tracking.

1. Columbia Kentucky’s 2026 Annual Report: Columbia Kentucky to provide an overview of the expenses, costs, and any potential savings associated with the CHOICE program.

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*L. Allyson Honaker Honaker Law Office, PLLC *Columbia Gas of Kentucky, Inc. 1795 Alysheba Way 290 W Nationwide Blvd Suite 1203 Columbus, OH 43215 Lexington, KY 40509

*Brian R Greene GreeneHurlocker, PLC 4908 Monument Avenue, Suite 200 Richmond, VA 23230

*Dennis G Howard II Howard Law PLLC 740 Emmett Creek Lane Lexington, KY 40515

*James Deckard Hurt, Deckard & May The Equus Building 127 West Main Street Lexington, KY 40507

*Judy M Cooper Director, Regulatory Services Columbia Gas of Kentucky, Inc. 2001 Mercer Road

1. O. Box 14241 Lexington, KY 40512-4241

*Joseph M. Clark Columbia Gas of Kentucky, Inc. 2001 Mercer Road

1. O. Box 14241 Lexington, KY 40512-4241

*Honorable Matthew R Malone Attorney at Law Hurt, Deckard & May The Equus Building 127 West Main Street Lexington, KY 40507

*Denotes Served by Email Service List for Case 2021-00386