Changeflow GovPing Energy Managing Business Energy Costs in an Uncertain ...
Routine Guidance Added Final

Managing Business Energy Costs in an Uncertain Market

Favicon for www.ofgem.gov.uk UK Ofgem Publications & Decisions
Published March 31st, 2026
Detected March 31st, 2026
Email

Summary

Ofgem published a blog post advising UK businesses on managing energy costs amid market uncertainty. The guidance notes that wholesale costs typically represent 40% of electricity bills and 60% of gas bills, with network costs increasing from April 2026. Ofgem indicates most businesses are protected by contract terms of 3-5 years, with less than 10% required to recontract in March-April 2026.

What changed

Ofgem published a blog providing advisory guidance on business energy costs in an uncertain market. The document explains that energy bills comprise wholesale costs (approximately 40% for electricity, 60% for gas), network costs, and environmental costs. Network costs are increasing from April 2026, while wholesale costs remain volatile due to Middle East tensions. Ofgem estimates less than 10% of businesses will recontract in March-April 2026, with an additional 10-12% on deemed contracts and 10% recontracting in May-July. No new regulatory requirements are imposed.

Businesses with expiring fixed-price contracts should contact their supplier to discuss options, considering both short and long-term contracts. Ofgem advises businesses to submit regular meter readings, verify caller credentials to avoid fraud, and request contracts in writing. Suppliers may require security deposits due to increased default risk. The guidance includes a reminder that energy suppliers are not obligated to offer contracts and that no cooling-off period exists for business energy contracts.

What to do next

  1. Review current energy contract end dates and contact suppliers in advance if renewal is approaching
  2. Submit regular meter readings or arrange smart meter installation to ensure accurate billing
  3. Verify credentials of any unexpected callers claiming to be energy suppliers or brokers to avoid fraud

Source document (simplified)

Managing business energy costs in an uncertain market

Jemma Baker Deputy Director - Future Retail Markets - Consumer Protection and Competition

Publication type: Blog Publication date:

31 March 2026

Topic: Non-domestic energy supply Subtopic: Third party intermediaries Print this page

Share the page

  • The price you pay for energy for your business can vary across suppliers and the type and size of your business, but covers a range of costs including the wholesale energy cost (the cost to buy energy), network costs (the infrastructure to transport energy), and environmental costs (government decarbonisation schemes). Typically, wholesale costs can be about 40% of your electricity bill and about 60% of your gas bill, but exact percentages will vary.

In April, network costs are increasing. Wholesale energy costs are volatile and will continue to be affected by the situation in the Middle East.

Our understanding is that the majority of businesses are not currently exposed to immediate price increases as contract lengths are starting to return to 3 to 5 years in length. Based on current evidence, we expect less than 10% of businesses to recontract in March and April, with a further 10-12% currently on deemed contracts, and a further 10% likely to recontract in May to July.

However, if your fixed price contract is coming to an end, you will need to negotiate a new contract with your supplier.

Talk to your supplier about your contract options

If your current contract is coming to an end, talk to your supplier about what options are available.  If you have an energy broker, they can do this for you.

Consider your options

Ask suppliers what contracts are available and consider both short and long-term options. It may be better for you to temporarily stay on deemed or out of contract rates if the current longer-term contract offers are high.

Things to be aware of

When thinking about your contract options, you should be aware that:

  • suppliers may require security deposits because of greater risks of businesses defaulting on payment
  • energy suppliers are not obliged to offer businesses a contract and offers may be harder to find
  • you shouldn’t feel pressured into signing a contract and there is no cooling off period, so check the terms and fees beforehand
  • if you discuss a contract over the phone, you should ask for it in writing before agreeing it
  • you can avoid fraudsters by verifying unexpected calls. If in doubt about the caller, stop and check their details

Keep in contact with your supplier

Your supplier must treat you fairly and bill you accurately based on your meter readings. To ensure you are only paying for what you use, submit regular meter readings or get a smart meter.  It is also important you keep your contact details up to date so that you receive your bills.

If you are having problems managing your bill, you should talk to your supplier or your energy broker. Your supplier can also offer you advice on reducing your bill.

Get help if your business cannot afford its energy bills.

Ways to get help

Managing energy for your business is just one of many competing demands. There is support available to help you. You can contact:

  • reputable energy brokers who can talk to suppliers for you
  • trade bodies, consumer groups and charities who can offer detailed advice and support
  • the Energy Ombudsman for small businesses, who can help if you get into a dispute with your supplier and you cannot resolve your complaint; if your dispute is with your energy broker, they will provide details of their redress scheme provider to contact You could be eligible for financial assistance or schemes that help you reduce energy costs:

Find business energy efficiency grants and schemes.

Get advice on business recontracting.

Find out more about the costs included in your bills.

Print this page

Share the page

Named provisions

Talk to your supplier about your contract options Consider your options Things to be aware of Keep in contact with your supplier Ways to get help

Source

Analysis generated by AI. Source diff and links are from the original.

Classification

Agency
Ofgem
Published
March 31st, 2026
Instrument
Guidance
Legal weight
Non-binding
Stage
Final
Change scope
Minor

Who this affects

Applies to
Employers
Industry sector
2210 Electric Utilities
Activity scope
Non-domestic energy supply Third party intermediaries
Geographic scope
United Kingdom GB

Taxonomy

Primary area
Energy
Operational domain
Compliance
Topics
Consumer Protection Wholesale Energy Markets

Get Energy alerts

Weekly digest. AI-summarized, no noise.

Free. Unsubscribe anytime.

Get alerts for this source

We'll email you when UK Ofgem Publications & Decisions publishes new changes.

Optional. Personalizes your daily digest.

Free. Unsubscribe anytime.