How to File a Complaint Against a Private School
Summary
The California Bureau for Private Postsecondary Education (BPPE) provides instructions for filing complaints against private postsecondary educational institutions. Consumers may submit complaints online via the Bureau's portal or by downloading and mailing a paper form to the West Sacramento address. Anyone may file a complaint if they believe an institution has violated applicable laws or regulations, including cases of unlicensed operation.
“You have a right to complain to government agencies, and institutions are not allowed to discourage you from doing so.”
About this source
GovPing monitors CA Bureau for Private Postsecondary Education for new education regulatory changes. Every update since tracking began is archived, classified, and available as free RSS or email alerts — 3 changes logged to date.
What changed
The Bureau outlines the process by which consumers and other parties may file complaints against private postsecondary educational institutions believed to be in violation of governing laws or operating without required approval. Complaints may be submitted through the Bureau's online portal (preferred) or via paper form to the West Sacramento mailing address.\n\nAffected parties—including students, families, industry members, law enforcement, and other regulatory agencies—may use these procedures to notify the Bureau of concerns. Institutions are prohibited from discouraging consumers from exercising their right to file complaints with government agencies.
Archived snapshot
Apr 22, 2026GovPing captured this document from the original source. If the source has since changed or been removed, this is the text as it existed at that time.
How to File a Complaint
Most consumers receive a quality education and have a generally positive experience from attending an approved private postsecondary educational institution. However, in the event a consumer believes an institution's administrative processes or educational programs are compromised and are not up to the required minimum standards, the consumer should notify the Bureau. Consumers should also notify the Bureau if a consumer suspects that an institution is operating without Bureau approval. Consumers may file a complaint by using the Bureau’s online complaint submission link, here (preferred) or by downloading the complaint form and mailing it to the address below.
Bureau for Private Postsecondary Education
P.O. Box 980818
West Sacramento, CA 95798-0818
WHO MAY FILE A COMPLAINT
Anyone may file a complaint if they believe an institution has violated the laws and/or regulations governing the institution's operation, including unlicensed activity. Complaints are most often received from students, their families, other members of the private postsecondary education industry, law enforcement agencies, and other regulatory agencies.
If you have questions or need assistance with filing a complaint please send a message or call (888) 370-7589, press 3 when prompted.
FREQUENTLY ASKED QUESTIONS ABOUT THE BUREAU COMPLAINT PROCESS
You have a right to complain to government agencies, and institutions are not allowed to discourage you from doing so.
您有权向政府机关投诉，机构不得阻止您这样做。
あなたには政府機関に苦情を申し立てる権利があり、機関がその行動を思いとどまらせること は許されません 。
귀하는 정부 기관에 불만을 접수할 권리가 있으며 정부 기관이 불만 접수를 방해하는 것은 허용되지않습니다.
Вы имеете право подать жалобу в государственные органы, и учебные учреждения не имеют права отговаривать вас от совершения такого действия.
Tiene derecho a presentar una reclamación ante las agencias gubernamentales, y las instituciones no pueden desalentarlo de hacerlo.
May karapatan kang magreklamo sa mga ahensya ng gobyerno, at ang mga institusyon ay hindi pinahihintulutan na sikaping pigilin ka sa paggawa nito.
Quý vị có quyền khiếu nại với các cơ quan chính quyền và các tổ chức không được phép ngăn cản quý vị khiếu nại.
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Source document text, dates, docket IDs, and authority are extracted directly from CA BPPE.
The summary, classification, recommended actions, deadlines, and penalty information are AI-generated from the original text and may contain errors. Always verify against the source document.
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